Del Webb Reviews

They listened and responded by correction or explanation or suggestion/recommendation

it was quite an experience.

It's important to notify the homebuyer of any kind of delays that might impact their closing date since so many factors are based on the date presented when you buy the home. We had several delays with the help of our construction rep and sales rep we were able to over come. Although, a little stressful I'm glad we were able to move-in with only a 2 week delay.

We were not expecting to buy new when we started this venture but we found ourselves having to move quickly after the sale of our existing home. Fortunately there was a quick move-in home available and it had 99% of the features we were looking for. Unfortunately the one feature we would have liked added the contracting team didn't have availability to do for us (epoxy the garage floor), and this was the only quick move in for us to choose from. But the process for purchase was smooth, the site manager met with us and took his time to walk through giving us plenty of opportunity to check out the house. Prior to closing he addressed all the items on our checklist. Overall a great experience and we are very happy with our new home and can't wait to make lots of new memories here! ... More

From purchase to move in the entire process was smooth.

Whenmeeting with the building supervisor, we realized the quality and care that went into our new construction. We were actually lucky for buying when we did because we got many updated features that were not included before.

Good overall experience with the process of building and purchasing.

They work with you to give you the best home for the money and address any concerns you may have!

The neighbors are so nice and thoughtful in this age restricted community. This is my 4th home by Del Webb.

The construction went smoothly. The house is well built and extremely impressed at the quality of the house. However, the confidence of sales person to loan officer and others in terms of communications to the buyer (me) was quite poor.

The sales person was very helpful. The superintendent was very thorough and attentive to detail. We love the home, amenities and the neighborhood. The builder did a great job. However, the HOA has been miserable to deal with. There is no communication, poor response time, a substandard web interface for processing payment and requests. The architectural review committee is even worse, if that is possible. Had I know about the HOA and management company, I probably would not have purchased here.

The buying process was good. We had an inspection prior to closing even though it was a new build. Glad we did, found issues ranging from, needs to be taken care of now to touch up paint like issues. We felt like we got a very good price for the home. Our main issue is, we were told of a few minor things when we did our walk thru after closing that still have not been resolved. We also had some tile issues that are in the process of being addressed but its taking a while. They needed to purchase a box of tiles, two plus weeks ago and we haven't been contacted as to when the tiles and the other issues with the laid tiles will be rectified. We feel confident they ultimately will be completed to our satisfaction. ... More

Pulte Builders did a nice job in the construction of my new home.

We are unhappy about the $967 tax bill from Lorain County and the electric bill is extremely high. We lived there only 3 weeks and 5 days because we are in Florida for the winter months.

My Del Webb home is very well insulated and the air/heating unit is quieter than any house I have owned. They put the overhead unit in the center of the house. Making the ducts all close to the same length. Even the standard faucets are of decent quality. Home seems large for a 1700 Sq foot plan. Overall very happy with our purchase

The sales and construction staff are excellent! I had a few problems after closing that were resolved promptly. I was overwhelmed with all apps required and warranty registration, while trying to unpack moving boxes. However, I’m old and not a tech guru and a single person. I wish there was a resource to help with the tech stuff. I also expected that gutters were included in the cost of house and not an added cost at the design meeting. But I’m very happy with my new home!! Marjorie C

Over all good experience. A little concerned going forward that Dell Webb will not have the same quick response to Warrenty iteams

Overall my experience with the builder was a positive experience. The build manager and the Del Webb/Pulte sales representative did a good job in working with me and responding to any concerns or questions. The craftsmanship was good particularly in trim work and cabinetry. They cut some corners on quality of materials on the electrical wiring, paint, R-30 insulation vs using R-38, not sure about trusses vs. traditional bracing in attic and roof. Made some mistakes in concrete pour that had to be corrected. Other than those items I have been very satisfied with the home.

Poor sharp edged doors is only complaint

Attention to detail. Some of our windows feel a bit drafty when you get close to them. Otherwise, the house is as we expected.

Overall, the experience was very good. Lots of paperwork and signatures required. Went with a different lender. Had to forfeit an early credit that we were given due to a change in lenders. Had to travel 45 minutes away from DW community to close. Would have been more desirable to close at the club house on the property.

I love my new Del Webb home. I have also learned a good bit through the process. Be involved in the process, ask questions, and do your walk-throughs/inspections. There were some minor items caught during walk-throughs, and some questions raised and answered. The biggest thing that I learned is to ask more questions next time. While there are things that you cannot change, you can add (at a cost). Some examples are electrical outlets - while you cannot change where the current ones are, you can add additional ones. You cannot change the switched outlet - for example. However, you can add outlets - like a primary closet, an extra outlet in the garage, and a TV wall mount outlet. I mentioned good quality - the only disappointment is with the cost of the house; some of the standard items that are included are cheap for the price point, like bathroom cabinets. You have to upgrade them to avoid the basic particleboard cabinets. Wish there were more selection for bathroom faucets - I like to have one faucet that controls both hot and cold, and not one for each - not an option. The tile selection for your bathroom becomes the selection for the laundry room as well. Minor things that could improve. It can be upgraded later, but it's hard to justify the cost. In the end, my house is well built, and we love the layout. Going through this process, I would tweak things if I did it again - but all minor. ... More

I had hear rumors that Pulte was a marginal builder of production (not custom) homes but I was pleasantly surprised how nice a home I ended up with. Only small minor issues that were taken care of immediately. Build time was QUICK at about 4 months

The process was great but I had a delay in the building process. This was not Del Webb’s fault but a permit problem. I love my house and the community.

I love my new DelWebb home. It is spacious and well built. The insulation is great, you do not hear your neighbors.