Del Webb Reviews

Del Webb is that hybrid between custom and tract building. You must constantly keep in mind that you are buying into a "Lifestyle", not just a structure!

Everyone is very pleasant and helpful

Sales consultant was very informative and our house came with great incentives. The senior construction manager was fantastic all through the process, what ever concerns we had were dealt with in a cordial and professional manner. He has been awesome! We are very happy with our home, and we would recommend Del Webb Sun City Texas to anyone.

The people we dealt with at Del Webb (Pulte Homes)were fantastic, from Darren the sales person, Nikki in the design studio, John our Field Manager, to the girls at Pulte Mortgage. I give each and everyone of them 5 stars. I love our home, but I believe they do not have enough workers to complete the homes within the time frame and do a quality job. Our sod has been our biggest complaint even before we moved in, but Pulte refuses to do anything about it. Many others in the neighborhood have the same complaint. We have some patches where the sod is nice and green, the rest looks yellow and half dead. It is our responsibility to pay for someone to treat the lawn and pay to water it in order to see if we can make it look decent in 12 to 18 months. Some people have spent 3 to 6 months fighting to get some areas replaced or have replaced it at their own expense. The driveway... Problems, but we had an outside source do epoxy, and they fixed the driveway problem for us. The paint job is sloppy, lots that should have been cleaned up, scraped off, cleaned off the carpet and floors, drizzles all over, and not quality work, because they have to hurry to move onto the next job. Bottom line, need to hire more workers to assure quality workmanship and still meet the deadline they are promising the buyers. On the surface, or home looks great, and we do love it. But I wouldn't call it "quality" work vs what we paid for the house. Suggestion would be to meet with some of the new owners and determine what they feel could be done to make their home better and help Del Webb in improving the homes. ... More

My wife and I have been very pleased with our Del Webb experience. The staff and on-site managers have been outstanding to work with. We are very pleased with the quality of workmanship in the home. The customer service has been excellent. Responses to our inquiries have been very prompt and any issues have been promptly addressed and resolved. We would recommend Del Webb to family and friends!

If you're building new, hire a Home Inspector before closing, or better yet hire and Inspector during the build process. It will save time down the road.

Purchased "ready move in" house. Great experience from contract to move-in.

Del Webb homes are a good value for the money from a builder who has vast experience and resources in building new home communities. The quality of their direct employees is very high and they are responsive to homeowner concerns as they arise. Evidently there is a bit more flexibility in considering homeowner requested modifications during the building process than you are led to believe at the beginning.

My wife and I fully enjoyed the build process. Our field manager did a fantastic job addressing our questions and concerns. We would do it again.

Nice design. Great view. Well built. Considerate people in every area. Truly concerned with my satisfaction in every department. Sue, Laura, Carlos, Julie are all excellent. Gormet kitchen appliances were good, but not excellent in my opinion.

I am pleased with the quality of my new home also my home buying experience went well.

The house is beautiful but the annoying little problems were not seen to in a timely fashion

Only 2 months . Overall pleased but working on a punch list. We will see after that.

Heard of reputation from friend, explored, bought, built, very happy with our new home.

I loved working with the Del Webb. Paul & Judy did a fine job on building but their financial services leave a little bit to be desired.

More detail on the paint a better quality of pain

Honest and open about details of buying into this development.

We were thoroughly guided through the lot selection process. We were kept apprised of building progress through weekly picture updates. We had 2 phone meetings and one Facetime meeting with our building supervisor, who thoroughly answered all our questions. We felt confident that the building process was going well, even though we were unable to come to Florida to see the construction in progress. We did feel that the upgrade selections were quite limited and overpriced, but wanted our new home to be built so that we would not have to change out anything once we moved in. Our need to complete the design process while here selecting the lot was graciously accommodated. We have been in our new home for 6 weeks now, and everything is working as it should be. Any minor cosmetic concerns were immediately and thoroughly addressed. ... More

The whole process of purchasing and building this home was seamless, despite living a long distance from the site. Weekly phone updates, photos, and open lines of communication with our sales consultant and field manager were critical for making us feel invested in the process. Of considerable help for us was to thoroughly research buying/design selection options on the Del Webb website prior to visiting to purchase, especially if you don't live in the vicinity. Many decisions are required within a short period of time after purchase, so being familiar with design options and being prepared to make those selections was extremely helpful. ... More

Patience. More rules than you may like.

Pulte was very easy to work with and we are pleased with their service.

Easy to work with. Kept in constant communication during construction.

I am loving my new home. It is absolutely perfect for me. So far, I have found the workmanship to be excellent. The floor plan is innovative and very efficient. Since I was downsizing, I was afraid I had brought too much stuff but surprisingly I find that I have plenty of storage in this house, As much kitchen stuff as I have, there was a place for all of it. This kitchen is one of the most efficient I have every seen. I do wish they had an option for built in ovens so they are at eye level but other than that, I love the kitchen. My friends that have visited all say they have "house envy". And one of them has already bought the exact same floor plan for me right around the corner. All the neighbors are great and there is so much going on here that you don't ever have to be bored or lonely unless you just choose to be. This was a good decision for me. ... More

We liked that our new home was absolutely move in ready!

As a spec home, this is not bad. I would have customized a bit more--range hood is too high for anyone under 5'2" and I'm 4'11", number of master bathroom electrical receptacles--need to take down full mirror and put up two over the sinks to make room for another outlet that is not over a sink; need to add an outlet where there is a big empty space where a cosmetic mirror could be on a cabinet; need to add an outlet to the private toilet area as a night light in there would be great; the master walk-in closet is passable but many shelves are too high for regular use unless one takes the ladder from the kitchen where the cooktop vent is too high and moves it into the master closet--yes, buying two is an option but one should not be up on ladders if over 55-65 in my opinion. There should be more than one linen closet with a three bedroom home--probably split the front coat closet to accommodate. Other than a few things I will need to have fixed on a punch list, all is good as far as houses go. ... More