Del Webb Reviews

Overall a good experience. $500k doesn’t buy what it used too.

Absolutely a wonderful experience from the very first meeting with the sales team and especially Caryn E. all the way thru to move in. The construction team especially Lester C. worked hard to overcome some quite difficult supply chain issues and managed to get the house completed and move in ready in time for me to make the relocation move with a minimum amount of difficulty. My sincere thanks to everyone with Del Webb and Pulte that made it happen!

Like our new home. Some finishes are requiring more attention

No way that I can in good conscience do so.

We love the house. BUT, I think Pulte cheaps out on some things such as paying separately for cabinet hardware, painting the garage, 2nd coach light on garage, etc. Just add a couple thousand dollars to the price. This is the third house we’ve built and never experienced this. It leaves a bad taste.

Overall our home is wonderful! We have issues that we wished we would have caught at our walk-through. Might I suggest a 2 part walkthrough! 1st day catch as much as you can and 2nd day walk through with fresh eyes. Too many things missed if you are hurrying to close! We Understand you have a year to fix things but when you buy a beautiful new home….it’s hard to wait to make things right!

Fantastic experience with construction and Sales

This house is a very expensive builders grade house. The cabinets are not wood, the vanities have NO drawers-they are just boxes, the island has one pull out per section, the sink sounds like tin, the supply lines and valves are plastic, all the closets have wire shelving, including the pantry, and to have upgraded appliances you pay a fortune. You need to purchase your own hand held showers, your own cabinets for the bathrooms, extra towel bars, etc. Am I glad I moved here...yes. I needed to move. But be aware that you are not purchasing quality...

Prior to purchase; We understood that " kitchen layout upgrade" meant upgraded appliances. We were disappointed with Whirlpool appliances. We were told at settlement walk through that humidifier is not included it is an option. We were not offered humidifier option. After settlement: The politeness disappeared overnight. Custome care managment became argumentative. Made us feel as if we were knit picking.

Bill was very good at keeping us informed during the building process. Dean did an excellent job during the home tour and was very responsive to any issues. Seeing things now where Workmanship could have been better.

Buying experience was great due to excellent sales person, Theresa B., who was tough but also very customer oriented. Home is as advertised and a great value.

My second and last Pulte Home, at least in Florida. Issues from the get go and still while residing in the home. Too many issues to list here. Major concern is level of construction knowledge, laying floor tile in the dark, major flooding due to loose plumbing fittings and on and on.

Great job! Thank you Brian Lovin our builder and Andrea Harrold our realtor

It has been a long process with some bumps in the road. I must say there has been a recent turnaround with very good communications and actions. We are nearing the end of the list of open issues. Good recovery.

It was a pleasure to work with Justine. He made it a good experience.

We have an extensive list of reported problems and not one response from Pulte. Very disappointing.

My overall experience was really wonderful with all who I worked with.

Pulte Homes rushed the complete the house in order to close before the end of the year. We feel that the quality of the craftmanship and materials used were compromised in order to achieve that goal. There are issues with the quality of the painting and baseboards to the installation of appliances. The Pulte team has been responsive in correcting these problems, however the reason we purchased a new construction home was to avoid having a long list to things that needed to be fixed or replaced.

Dan Wenstrom and Nick Panetta were outstanding and very professional. The two of them made our home buying and building experience a pleasure. Dan was always with us whenever we had a question.

Many promised dates and times were missed when it came to closing and fixing items found during the inspection. Not all items identified for repair were addressed before close and they still have not been fixed, there has been no follow-up by the builder. The day we closed the moved the construction manager to another new-build community and we appear to have been forgotten. I love the community,

It was a GREAT EXPERIENCE

This is my third home in Sun City and this last home we had build was way below standard . I wish I could show the interior to a top executive from the Pulte Homes ! Believe me it would make him cry to spend $ 500.000.00 for this property .

I truly believe that we have been treated with kindness, respect and compassion throughout the entire process. We had a wonderful sales consultant, construction manager and now warranty manager. Each person we have dealt with has ensured tasks have been completed to our satisfaction.

Love the location and the process. Great selection of floorplans, options and finishes. Perfect amenities with the clubhouse and grounds. We got what we wanted. The frustrating piece is that we are two months after closing and the punch list of items still to be corrected is still fairly extensive. Window pane and cabinet fronts to be replaced. Toilet not usable. Chipped tub to be repaired. The list started with over 15 issues so they have been making progress and the fixes have been done with quality. It is just frustrating so set your expectations. We are still happy with our decision and feel that we will end up with a quality dream home. Their process is very good. For example, the streets don't get their final layer of blacktop until several months after the houses are completed to minimize damage by construction trucks. ... More

The overall experience was great, Ryan and Mike communicated regularly on the progress. Any issues were logged and addressed quickly.