Del Webb Reviews

The overall buying experience was good for the most part. It was quite frustrating to deal with Pulte Mortgage as they did not communicate in a timely manner, or did not respond back at all the emails/voicemails, requested for same documents over and over several times, delayed by closing date and too much drama for the experience. The sales and building team were prompt with their emails and returning phone calls. They provided helpful feedback and information. The craftmanship was good in some ways and fair in others. There was paint specs on my floor that I had to remove, backyard sod and leveling appeared to be done sloppy and very uneven with poor coverage in areas, grass not taking and dips and holes evident. ... More

Please see above comments. Thank you

2nd manager was very helpful and tried his best to make the building experience understandable

We had 2 construction managers and we could not ask for better. Both were very professional and explained alot. The front end guy took us through the construction and the finishing gal was excellent in showing us around our home every step of the way. I hope everyone gets these two but I know that isn't possibly but Thank you for putting them with us.

Homes are very, very nice. Sales people work for the builder. Choices of what goes into a home is somewhat limited. Be prepared to have the inside walls painted after move-in. Everyone working for Pulte has been very nice. All concerns for repairs have been remedied without too much of a delay. We would do the purchase again despite some shortcomings.

We had read done horrible reviews about the quality of Pulte homes in several websites. There are numerous complaints about quality and responsiveness to issues on the BBB website. We have found the opposite to be the case. Our home was delivered with only a few very minor issues. These were largely cosmetic in nature. We have submitted warranty requests, and corrections are underway. The home is a pleasure to live in, and is very comfortable. Overall we are very satisfied with our Pulte home.

He was very helpful for us. I would let all mew homebuyers to make sure the contact spectrum cable to make sure the underground cable is run to the house.

The only challenging part of the homebuilding process was the waiting and delays due to inspections or govt officials were taking too long to approve. It caused about a five week+ delay to our build. At no fault of Del Webb/Pulte.

The process for design and layout went very smooth. Robert was terrific to work with in sales center. Mary was also a jewel in helping with design decisions. Our first builder Tim was very knowledgeable and easy to work with. Shane our 2nd builder was new to the job, but did his best. There needed to be more attention to finishes, painting, sanding, cleaning, concrete and concrete work .

The overall process went well. Any problems during the building process were usually taken care of in a timely manner. The Customer Care Team has been responsive to our requests for the little things that crop up during the first few weeks of ownership.

My initial calls to the warranty department were answered promptly and addressed with a sense of urgency.

The sales experience and design process were awesome. Allen and Nikki are the best! The house was completed on time as scheduled. We love the neighborhood, amenities, etc. All systems and maintenance were thoroughly explained to us (sprinklers, pest control , hot water heater, A/C, etc.). Warranty items are addressed sufficiently; some quicker than others, but they are very busy. The downside: we couldn’t believe how many doors bump walls when opened. Design flaw? Be prepared to apply bumper pads. The cleaning crew left a lot to be desired. Baseboards, walls, doors, shelves, everything had to be cleaned. Very sloppy tradesworkers. Dings, gouges, mismatched screws, dripped paint and grout, scratched glass, sprinklers covered by sod, just to name a few. Pulte would save a fortune in repair costs if they just hired crews that did the job right the first time. Chase was great at ensuring damaged items were repaired (or did it himself!). Overall, a good experience. ... More

We were pleasantly surprised by the responsiveness and professionalism from Caryn and Michael.

Love this community. We have started to join many of the activities. The house is really coming together.

We really like our new home. It took 16 months to build from our signing . We were originally told 8 to 11 months!

Tim was awesome - always available, knowledgeable & got things done. Could not have asked for a better construction manager!

Garret and Jim have been very responsive to any issues we have experienced

Very satisfied with the final product. The Construction Manager was diligent as issues occurred during construction and with follow-up on the final punch list. The Interior Designer was outstanding.

Nothing is perfect. Considering that the company is in business, one does better not to expect perfection and needs to be able to live with the minor imperfections (centration of things like mirrors on bathroom walls, non-straightness of walls, mirrors and glass doors, etc.). But, they're nice people.

I have been looking at the Dell Webb home in North Las Vegas for well over a year and I decided to finally purchase one. I purchased it over the phone and also picked out the upgrades from the design center over the phone. I wish I had the opportunity to be here personally to walk to the models before I selected my mother but overall I’m very happy with my purchase. It’s a nice home, and the neighbors are excellent.

Our new home is great. Beautiful and so easy to keep up

I was so fortunate to work with Ian on the purchase of my home. He was very knowledgeable and responsive to any ( and all) my questions and concerns. He was accurate and straightforward and very professional but was still able to understand things that were important to me. Even after the closing he responded timely and with accurate information to any inquiry. The project manager for my home Nathan was so knowledgeable about the construction of my home. Nathan attended to every detail and through his organization he was able to follow up on every detail of the project.

Working with max was a pleasure. Very professional and understanding to my concerns.

Our overall experience was a good one. I feel we would have had a better experience with our project manager if we had met before construction began. We got off on the wrong path after our first meeting when we felt like we were not told the truth about the delay in the construction schedule. Yes the delay time was improved after a discussion with the PM. After we moved in we had a great experience with Allison and Mariah on answering questions and approving requests. We have had a great experience meeting our subdivision neighbors. We a very pleased with the community.

My wife and I have had a good experience working with the del-Webb sales team they had a great attitude and there was no pressure to sale. The community is loaded with people of our age. And there’s no shortage on activities, which will keep us. Engage with the surrounding neighbors. It is not an easy task of moving from one Home to another but I can say it is well worth it once you move into a community like this and enjoy the safe and beautiful surroundings of this area at homes.