Del Webb Reviews

We love our new home But please Read the fine print of your contract. Sales does not verbally tell you about the fines you can encounter. make sure you are ready to move.

The lack of choice when choosing cabinets etc. was very disappointing. Also we will need to replace the tub and asked to just leave the tub out. This request was refused. The powder room is barely functional. The toilet is way to close to the wall as is the sink on the other side. There is barely room of the sink for soap. If both would have been closer to the middle it would be much better. Currently we can not use the toilet paper holder and I doubt there is enough room to put a vanity over the sink for storage. Brian Harris was great. He was very responsive to our requests

We love the community and like our house, feel it represents good value for money. Our biggest concern was the time it took to complete house from signing contract, essentially 15.5 months. While we appreciate the challenging environment we’re disappointed in extended built time. Additionally, would have appreciated more communication with Pulte re build progress. A timeline with milestones would be a great help Now that we are in our home initial impressions are good.

I've been here 2+months. There are several things that still need to be addressed. Some have been addressed. The lawn is terrible. Very unhappy. A lot of the lawn was very dry or dead. After 6 weeks it is full of weeds. There are a few things that have not been addressed such as: railings on the back porch, outside paint that needs to be retouched, concrete that needs to be ground done, etc.

All representatives we encountered were very professional and knowledgeable. Some of the workmanship was less than top flight.

The construction process while long, went very smoothly which I attribute to our two construction managers, Joe and James. They were very quality oriented and made sure all the subcontractors were doing what should be done. The sales process could be improved and make sure you read and understand the Pulte/Del Webb contract as it is very one-sided and not a normal real estate purchase contract that you may have used in any previous purchase you may have had. You will end up being forced to use their TItle and Escrow company and pay for things you've never paid for before.

Devon and Steven have been great in regards to working with them. Steven has gotten back to me immediately re: issues in the new house that need to be fixed, etc. ... or if I have any questions. I realize he probably is supervising a lot of workers and it's probably hard to check all their work thoroughly. Regarding Pulte homes in general .... our last home was a Pulte home and the workmanship was pretty good. It's been a bit disappointing in seeing the quality of products used nowadays to save costs (you can see through the insulation to the wood frame of homes/condo buildings going up now, the cabinet doors are so flimsy and the knobs mark the adjoining cabinet door immediately, you can't access the 2nd trash bin as the cabinet doesn't open out far enough, I can't access my bottom freezer bc the door hits the shoe molding so cannot open all the way, etc.). Steven did a great job. I'm just saying that Pulte in general has scaled back on their quality of products and functionality within the home. ... More

We were extremely please with the process of building a home at Del Webb in Griffin. We had looked at other 55+ communities, and they just didn’t have the feel of community as this Del Webb. It just seemed like the perfect fit for us.

We really enjoy our new home. We’ve only been in for 6 weeks but so far everything has been great. A few things need to be fixed but they are chipping away at it.

I really liked the houses I saw here. They were comparable or better than other communities I looked at, and so I took the plunge. The area's amenities, shopping, entertainment, etc were already established and in place so while my street is a construction zone, the area is not. Because we are at the end of the build out, I had no choices in finishes, flooring, colors, cabinets, etc. So it was like when I bought my first home which was a resale. It took longer than expected to complete, but everyone was responsive to my concerns and still is as we work together to adjust the few things that were not done perfectly or need adjusting (the closet doors that came in late, needed painting and hanging for example). The house is comfortable, looks good and the neighbors are great. Not a bad experience at all. ... More

Took a very long time to build due to the pandemic. Our first manager terrible but our second , Steve, was outstanding. I think our house overall was ok but the trades are sloppy and need to be watched closer. Haven't got repairs done yet but they are scheduled for completion .

Daniel & Donny have been great

Over very good. Building manger was great, work very hard and quickly to resolve issues at close and after we were in house. Cleaners did a ok job, but not as clean as expected. Our construction manger made sure this an other issues were completed.

Overall the house looks good. Squareness of walls and trim needs considerable work to make it acceptable

We did not receive our house in clean condition. All other issues have been resolved or in the process of being taken care of.

The sales did not understand are needs. 3 things I did want not to be on a hill which you could not tell when bought. No room for pool was not told. Woods on otherwise of golf course were going to be tore down for homes.

So far our experience has been positive. All issues that required a quick response have been handled in a timely and professional manner. A number of minor issues have been identified and will be communicated at our post-closing inspection. Our final comments will depend on how those are resolved.

No cable service, closed apx 8 weeks ago...1-24-23

Many promised dates and times were missed when it came to closing and fixing items found during the inspection. Not all items identified for repair were addressed before close and they still have not been fixed, there has been no follow-up by the builder. The day we closed the moved the construction manager to another new-build community and we appear to have been forgotten. I love the community,

Love the location and the process. Great selection of floorplans, options and finishes. Perfect amenities with the clubhouse and grounds. We got what we wanted. The frustrating piece is that we are two months after closing and the punch list of items still to be corrected is still fairly extensive. Window pane and cabinet fronts to be replaced. Toilet not usable. Chipped tub to be repaired. The list started with over 15 issues so they have been making progress and the fixes have been done with quality. It is just frustrating so set your expectations. We are still happy with our decision and feel that we will end up with a quality dream home. Their process is very good. For example, the streets don't get their final layer of blacktop until several months after the houses are completed to minimize damage by construction trucks. ... More

We love our new home and the community. The closing process was delayed due to construction delays which could have been communicated better in advance to avoid the closing stress. We have had numerous post closing issues which Pulte is very responsive to rectifying as soon as possible. Overall we are very happy in our new home and believe everything will get completed in a reasonable time period.

Danny, our Construction Project Manager was a true professional. He was on top of every phase of the construction of our villa and was inconstant communication on the status of the construction. We met with him in person several times during the construction phase and remotely when it not possible to meet in person. He delivered on every commitment made to us and when "over and above" to make sure our needs were met. Danny is a true professional who takes great pride in the craftsmanship of the Pulte home he manages. Pulte should be very proud to have such a dedicated and passionate professional. ... More

Were always responsive to questions and the builder we built with sent pictures and explation weekly. Always answeed questions right away

Very good experience for new construction. Quality home.

Overall good experience. Crazy high price increases due to pandemic, but we had to buy. Del Webb and Pulte were great to work with, our Construction PM was excellent even with all the delays, all was communicated effectively.