Del Webb Reviews

The construction mgr. Jake was a 10+, from our experience most others in the various departments did not live up to expectations. With that said the journey was worth it and we couldn’t be happier living here.

The positive: everyone we dealt with on the Pulse staff was wonderful. They were responsive, answered questions faithfully and promptly, and were just downright a pleasure to deal with. The not so positive: the lot we bought had already had the slab poured so we were unfortunately limited in terms of the options we could get on the house. Because that plan could not be changed, we had to tear out the master shower and install a tub right after we moved in, because my wife needs a nightly bath for her rheumatoid arthritis. The builder did not allow some changes we thought reasonable; we would have preferred better flooring, but Pulte did not give us that option. And the lack of color choices for the cabinetry was also disappointing. In sum: despite a few niggling and negative details, I think we'll soon learn to love the house. ... More

Overall quality of build is good, but disappointed in the some of the details in work done. Looks like they were in a hurry to get done and hope that home owner doesn't notice. Interior doors that don't latch, dead bolts difficult to set, sloppy painting (inside and out), windows seem cheap, Valances for all the blinds had to be reset as they were all installed crooked...why would you think that was ok? Installation of the tile floors and LVP seem to be very good. I had an outside inspector come in, he found several items, which they addressed...but again, why not do it right the first time? Tim, the project mgr has been very good at addressing issues. Overall a good house, they just don't pay attention to the fit and finish in some areas. ... More

My house was able to move into on a timely basis. However the is a design error with the owner’s suite closet. The door can not be closed without rubbing against clothes. The back shelves can only be reached by going in the closet and closing the door. Responsiveness to issues was good but some items could not be done because of back orders. Our construction manager was through and professional.

Overall, our experience from beginning to move in was fair to good. We had some glitches and delays that could have been handled in a more sensitive way so that we didn’t have to feel like we were overacting.

Vicky was great to work with. Our supt. wasgood but would have liked more communication. Our house was completed less than 10 mos. after signing contract, which was great. When paying almost $600k for a home, we would have liked more choices. Should have gotten credit/discount for things we omitted (mirrors, wire shelving,). Wish the interiors color person would have advised us of the quality (or lack thereof) of some of our selections. Our hard flooring is awful - anything that drops on the floor leaves a divot, not just a scratch. No soil prep on lawn - lots of weeds. Lots of ‘pot holes’ in lawn. All plantings put in to look good today - NOT 5 - 10 years down the road. Many trees too close to house. We have one of the largest front yards in the entire community, but only one tree. Extremely disappointed that construction on the recreation amenities hasn’t started yet - a paved parking lot is not a start. ... More

Thus far we have been happy with the home and the way the neighborhood is taking shape. All individuals have been extremely professional and the features of the home are what we expected

We enjoy your new home.

From the beginning of the home purchase process to closing the experience was smooth and professional.

The whole process took only 10 months, had one delay for a window but the rest went smoothly!

Allowed to review work of trades prior to drywall to verify the solid joints of plumbing, electrical, vent, so if ever needed , you knew what’s behind the walls was good and firm and would not loosen up

The sale manager is friendly and awesome! The construction manager is great and helpful!

Very nice home. Warranty issues tough getting resolved

I would have liked to have more input as the build progressed.

The quality of sod is different from house to house, I don't know why. Surveys were submitted very soon after the papers were signed, and now have found several mistakes, the survey should be sent out weeks after someone moves in order to get an accurate response.

My wife and l purchased a home in Carolina Gardens in NC. The overall process went smoothly as possible given that it was a remote sale. Upon it s completion we were extremely satisfied with the result. Our construction manager, David was very instrumental in making this so. David was personable, competent and responsive. He addressed to our satisfaction all of our questions and concerns regarding the build. He also addressed some minor issues which arose after closing. We are grateful to him. I would highly recommend a Del Webb home.

In general we are good with our home purchase. Several construction issues after closing have been solved in a relatively quickly manner. One important topic that drives our opinion's was the fact that one month after closing, the other homes in the community started to being discounted by the seller. This gave us an impression that the price was inflated before and the house does not have a strong value for the future.

Salesman Jerry, excellent. Came in on day off to accommodate our schedules. Construction Superintendent Blaze did great job of keeping home on schedule & keeping us informed.

The last week waiting for my CO was very stressful but it got done. My first week was a nightmare as the first couple days had a flood in front of house and blue mulch surrounded it all over walkway. Sprinkler head was broken and we had to try and get water from getting into home with a big broom. I called warranty and Ben came right over. He addressed the issue immediately and had all new mulch put in. It was unexceptionable when I did my walkthrough to have painted blue mulch. I had other issues on my list that I had a hard time getting done but Ben came through again. He is amazing with new homeowners and go over and above. Thanks to Angela for setting appts. And Pam stepped in at the end as she took Adams place. Thankyou all for making me after 5 weeks be happy in my dream home. ... More

I paid for the highest level kitchen and the cabinets, counters and appliances all have issues. The heart of my home is less than stellar. Woodsman kitchens are horrible to work with because they divide their departments and is impossible to get them to focus on ALL kitchen issues

Jared was an excellent construction manager, he was always responsive to my concerns and kept me updated throughout the home building process.

We are very happy with our new home. Great neighbors and very cute houses. Employees here are very nice.

To start with, I love my home. What I didn't care to much for was when my construction manager changed 4 months after signing the paperwork, not much was discussed about it. The weekly calls were no more. I had to do more follow up. Some of the workmanship needs better screening. Cleanup of the home was poor. So poor that I had to hire an outside company to clean the tile that was dirty and stained from the crew ripping up the paper on the floor and walking their muddy shoes all over it. The bones of the house - excellent. But I am truly happy with my home. I would recommend the builder but watch out for the cleaning crew. ... More

My Sales Representative, Rita, was very informative and was always helpful with anything needed to complete the sale. I ended up with three different Building Managers and they all were available to answer any questions or concerns I had during the building process. The house was started and completed on schedule. There are a few items that need addressing that have gone passed the first 30 days and the warranty department is now working to get them addressed. The DelWebb community is a very nice place to live.

My experience with Pulte, has been a good one. The sales staff and the design team were so helpful with all of the decisions that needed to be made, and Josh, my construction manager, was great. He kept me informed on the progress as well as the reasons for any delays in the building process, which was very much appreciated. Since I have moved in, Chris, my customer care manager, has addressed every question and every issue that has come up. There have been very few things, but he has handled each one in record time. I would definitely recommend Pulte and their team to anyone looking to build. ... More