Del Webb Reviews

The construction went smoothly. The house is well built and extremely impressed at the quality of the house. However, the confidence of sales person to loan officer and others in terms of communications to the buyer (me) was quite poor.

Beside a couple hiccups with the custom items we selected (which were corrected) the process was about as smooth as you would hope. And the home is beautiful.

We love our house

Make sure you get he irrigation system put in, we were talked out of it by our guy that sold us our lot. Big mistake. You should also find out about the rates for bring vehicles into the state, we found out and were blown away by the costs. Knowing some of the up front costs, could make the move a lot easier. We LOVE our home...

Question is would I buy from this builder again and the answer is you bet I would.

I’m pretty much satisfied that I can recommend.

Great experience. Quality home and wonderful house supervisor. Sales team were very professional.

Overall, we were pleased with the experience. The local team was great and provided strong support throughout the process. However, we did have concerns regarding the Pulte financing options and do not feel we were treated fairly in that area. As a result, we chose to secure financing externally. While the overall process was positive, there were still items identified during the final walk-through that were not fully completed by the time of closing. Addressing these items prior to closing would have improved the experience.

Pleased with experience overall. Pulte runs a very well integrated and assertive marketing machine. They pushed Pulte Mortgage aggressively. I ended up going with them due to most competitive rate, but there were aspects about working with them that were difficult. False sense of urgency for certain documents and info pre-closing, etc. Pulte also uses approved vendors such as window treatment companies etc who were overzealous in soliciting business. Home build process went very well. Construction was well managed and completion was prompt. All inspection issues were addressed well and promptly. Construction quality seems good. Price of home is quite high per square foot, but in Del Webb 55+ you are buying lifestyle vs just a home. There should be more opportunities for modifications and adjustments such as single sink with vanity desk, heated garage, heated tile floors, upgraded closet and pantry shelving. Sales agent at DW Kimblewick was very responsive, friendly, helpful. So was person at design center. ... More

Ensure you understand what’s displayed is not reality. Paid a lot to get the outdoor kitchen on display. What I gat was not even close.

The supervisor (Cody), of our house building, was absolutely the best. Very attentive, got stuff done and house was finished 2 weeks early. No complaints on praise. Cody was on top of everything.

Been 2 months since we moved in. Buying experience has been excellent. Still some small issues to be addressed.

Check over the home very carefully. Some mistakes are made in construction, no matter how hard people try to avoid them.

The base price of the home is far lower than your final price is going to be because of so many options available with better quality finishes that you will select to improve the quality of the unit you are buying. In addition to the options, there are more fees to pay for land or floor choice if a condo. You will also pay for garage space if it's a condo that add significantly to the cost. You may pay 30% or more of the base price.

The experience with Skyler was fantastic. He was always professional, responsive, knowledgeable, and genuine. Enjoyed working with him. While installing lighting fixtures and ceiling fans there was limited wooden support around the ceiling electrical boxes to secure. Wire shelving had a number of imperfections in the installation, but Skyler was able to get this fixed quickly. Overall, minor mistakes were made but corrected by Pulte and their team quickly. Completion of home was on-time which was great.

Completed on time. Still finding issues, but they are being addressed

Our Construction Manager, Tyler, helped make the home buying experience great. He kept us up to date on everything, always making sure we understood what was going on. This is our second DelWebb home and never before did we receive information about the building of our home until Tyler. While there are some structural problems that concern us I doubt that Tyler is aware of them. Overall we are very happy with our home and grateful for Tyler.

My overall experience was very positive. The first meeting with the DelWebb staff was very informative and the tour of the homes and Sun City was very thorough. Once the decision to purchase a home appointments were thoughtfully made as I was living in Houston. Rachel in the design center was fantastic in helping me and my support group to make many important decisions. Kevin and Sarah called me weekly keeping me well informed of the progress on the home. The few stumbles along the way were resolved quickly. I am very pleased with my home and feel supported if any issues occur.

The flexibility in customizing the home is good but needs to be more flexible.

Our builder was good, everything was ok. The fact that you cant have a pre-drywall inspection is shady.

Overall, the purchase process was pleasant. The final walkthrough was disappointing and awkward. This new home had a heater that didn’t work and toilet that would not flush due to cement in the pipe. Both are now repaired.

Great craftsmanship great on site help

The process of buying and building was a bit of a roller coaster: The sales process was smooth, however lots become available a few at a time, without a set schedule. If you are ready to buy but your preferred lot has not been released, you either have to wait or pick a new lot. Also, if the HOA dues are going up, you should notify us in advance, rather than have it show up in the closing documents. The design process was easy and Maureen was very helpful. Unfortunately choices are VERY limited, and different Del Webb communities have different choices available. Also, as the models age, materials used in them become unavailable, which is disheartening if you love something in one of them. And for an organization this large, there should be a lot more selections! The exterior color packages are intersting. Why would you make the garage a different color that doesn't match the house? This makes the garage the focal point, even though it's the least attractive part of the house- WHY?!? The mortgage team needs customer service training. There are too many people involved, each with a very specialized role so you never know which one to go to with questions. Also, they are VERY demanding, and when they request information or documents, they want it immediately, not in a few days when you return from traveling. They also ask for different documents throughout the process. I would prefer a long list of required documents at the beginning so I can put it all together at one time. If not for the closing cost incentive, we would have gone elsewhere. Our construction manager, Archie was terrific! That being said, a little flexibility would be nice (i.e. don't install the tiny towel bar, just give us the hardware so we can install a longer one, or let us provide a longer bar for you to install with the brackets you use.) Build larger niches in the shower! These won't hold a large bottle of shampoo- listen to what your customers want and adapt! That being said, construction was dast and went well.You need to modernize selections, like using rocker switches! At least meke rocker switces an option at a (modest) additional charge. ... More

Unfortunately our home on the exterior has several large cracks on all sides in the stucco, new construction and this issues is already an issue - too many to count on all sides very poor job and will need to be all redone...

Our recent experience building a Pulte home in a local Del Webb community was both exciting and at times frustrating. Overall we ended up with a beautiful home with which we are very happy. There were times during the process when getting an answer to a question was more problematic than we thought it should have been. Sometimes answers were forever in coming, sometimes we didn't receive one at all. We learned during the process that Pulte has agreements or contractual arrangements with vendors, for example, suppliers of security systems, heating/air conditioning companies, closet organizers, window blinds installers all of which are sort of gently "forced" upon the buyer. We would suggest future customers explore all options and select vendors with whom they're comfortable rather than blindly accepting the recommendations of the Pulte contact person. Overall, we are happy with our new home but the process might have been a bit more efficient and "customer friendly" in our opinion. ... More