Del Webb Reviews

Very qualified builder and adherence to the schedule. Only issue was in performing the finished , but structural was superior.

The builder was upfront about everything, and worked with us to get what we needed in place - colors, dates, prices. They stayed very close the their date and worked with us to close on a tight schedule. Overall, it was a good experience with the builder, and the location is perfect for us.

Enjoyed working with the Pulte PM/superintendent.

Tried to shorten material delays

Several major mistakes in construction (framed wrong back side) all corrected but caused delays . Great construction manager. Luv the finished product . Paint and trim work was great. Responsive to any repair requests.

We had a great experience with our Salesperson and our Construction Supervisor and they were a tremendous help throughout the whole process! However, the mortgage team let us down! They repeatedly asked for the same documents, then on the cusp of closing asked for additional and more complicated documentation that was hard to pull together! It almost delayed our closing! They need to get better organized!

The trim and carpet subs did not have good workmanship

There is no way you can make a mistake purchasing a Del Webb home no matter how hard you try. With the number of retirees in the U.S. each year looking for a nice place to live you will always be ahead of the game and will never be without equity in your home.

Overall, happy with purchase. They delivered on time, which was good in these COVID times. Only issue I really had was with the quality of the lawn. They did a very poor job of leveling the lawn, and I have many holes where it would be easy to twist an ankle and get injured. I have watched other lawns get laid in our neighborhood, and it seems to be a consistent issue. Otherwise, the overall build quality is about what I expected. I believe the neighborhood will be very nice, when complete, and the homes are reasonable quality for the price point. The construction managers, Matt and Tim, have worked hard to resolve the normal issues which arise in a new home and neighborhood. ... More

First rate Team. From the Sales Team to the Field Manager, everyone was receptive and excellent to work with.

We had the best project manager supervising the contractors in our home. Most responsive service we’ve ever received.

The home and process was pretty good overall. But sadly Erika in the sales office once contracted was MIA. Got my name wrong on the few emails sent and really underwhelming on a 1/2 million dollar home.

Overall good experience. However, now a month and a half latter still have unresolved issues.

I have always been impressed with Del Webb homes. This is the second one that I built. We had good people working with us, but unfortunately due to the Covid-19 epidemic there were delay’s with materials and contractor shortages. Our home was delayed by about two month’s in being completed. My only complaint is in the information sharing process. Our sales rep could have taken the time to send us short messages during the process informing us what she knew about what was being delayed and why. We had 3 different project managers during the building process and never received communication from two of them. Our last project manager, Bill, was excellent in responding to questions from us. He is to be commended for an outstanding job. Our new warranty rep is also very good and he is dealing with small issues that were not addressed during the building stage in a very timely manner. ... More

The homes are well constructed.

Quality product, nice people to work with.

Liked all the people I worked with

Overall I am satisfied with my new home in Del Webb Sun City Hilton Head. As far as a well built home it’s hit and miss, some of the work appears to be done by experienced craftsman while other work shows the results of inexperienced overworked migrant workers. These homes are built on a concrete slab which I am told should cure for a month before constructed upon. Del Webb/Pulte starts framing the next day or two after pouring the concrete. I home I don’t pay for that down the road with settling.

Good Builder who stands behind their product

Overall experience was very positive. Beautiful home and very responsive to questions

Great community and people here.

Sean our builder contact was very professional and followed through with every request or question we had. The homes have great floor plans and quality throughout.

Great! Great! Great! Great! Great!

So far, so good. Great community.

Home is solidly built and finely finished.