Del Webb Reviews

Repairs not completed from final walk through

Walk through before closing. Keep casual conversation to a minimum so you can ask questions. There were items about the HVAC and sprinkler system we were not told. We previously owned a home for 33 years so we are familiar with both. Simply turning on and off is not informative. There are vents that don’t work they help with pressure, this was not explained on walk through. Sprinkler rain gauge, not sure we have on we can’t locate it. Shrubbery should be guaranteed one year, even Lowe’s does this. I think since closing was in the winter our home does not have similar landscaping. It is disappointing. Over all so far quality of home seems good. Pulte is responsive to issues to date. ... More

A good house. A great community. Some issues but they have been responsive to my needs.

Send this form out in a year. I'll know a LOT more about how to rate the purchase.

Always available to assist and answer questions, even on their day off.

Manager Chris - goes out of his way, to help with any issues.

Overall Home Buying Experience was excellent. The home (Mystique), local sales consultant (Lynn P.) and home build manager (Mike R.) were outstanding.

We were rushed through the design center process and were not fully informed about everything. Our preclosing walk through was only one week before closing instead of two weeks before closing. Therefore some issues were not fully resolved prior to closing.

David the Builder was a pleasure to work with. He communicated well and was trustworthy. I never felt like we had to "check behind him". We did, but only because we wanted to be responsible home buyers. The contractors used were respectful and did quality work. Is the house perfect? No. There is no such thing as a perfect house. We are very pleased with our home and we love living in SCP.

Easy process happy with my selections

We had a wolderful experirnce with the sales person, Ian. We can't say enough positive thing about him. He was wonderful.

Overall, we are very happy with our new home. Our disappointment is that two big issues we identified during our pre closing quality walk-through have not been completed after six weeks. We have no idea when these will be completed.

The experience was positive overall. We are happy to be part of this new community.

We have been disappointed with several items in our new home and have turned in several warranty requested. Our pocket door entry into our master bath was rubbing the paint off the door. It was fixed after we submitted a service request. We had to submit a request to fix our third bedroom sliding closet door that had 2 right handle doors as opposed to our 2 bedroom which had the correct right and left handles. In addition I just turned in a service request for my lawn surface which it is uneven enough to be a concern for a twisted ankle or knee walking on it. Also the technology entry point at the street culminating at our house is a mess. I just turned in a service request for these items. Also following Milton we discovered a leak in our family room from the corner of our tray ceiling. Is that an anomaly or is it something we need to be concerned about? ... More

Several repairs to our brand new home have been required, each request has been fulfilled in a timely manner.

Happy to have made the decision to move to the Sun City Mesquite NV location.

Our sales person Melissa was very professional and knowledgeable. Our second construction manager Daniel corrected incomplete work issues. So far our customer care rep. John has answered any of our concerns, we are only in our home one month.

Pulte did a great job building our dream home. We appreciate the attention to detail and making things right.

The building process was easy and smooth. I’ve had plumbing issues after moving in that has taken a while to get attended to, but other other concerns were handled quickly.

F Dieguez attention to detail was outstanding and he followed up on all problems left by workers great job frank

My experience with Alvaro, the builder, has been excellent! He is very attentive and even though he is super busy, he always takes the time to answer any of my questions and help when he can.

Beautiful home, well built to a point, but watch out for the missing details. Still finding and dealing with some sloppy workmanship issues that should not exist. The good news is that most are being addressed, slowly, but it is a never-ending process finding things that should have just been done right the first time.

The building process was well planned by the building team. They kept us informed throughout the process from design to closing. The Project Manager, Mike resolved all of our concerns through closing.

We intended to pay cash for our new home; however, because we had not yet sold our existing home we were required to apply for a mortgage to purchase the Del Webb home. The loan application process was horrible. The loan processors required us to provide information that was not ultimately needed and difficult for us to obtain in a format suitable to them.. Although we did eventually get approval for the loan, we did not need it because our home sold as expected.

Construction Nanagers did a great job. Disappointed with some of the quality. 1/8 inch thick engineered hardwood was a shock. Fixtures in bathrooms were not the same quality as pictured in model.