Del Webb Reviews

I was fine with the experience until we closed on the home. We got to the house and it was very obvious that the house was not cleaned. I had to vacuum/sweep the entire house and the screened porch. My husband has continued to find various things like nails, cigarette butts, old cups, plastic spoons and various trash around the outside of the property. We did not have that sign stating it is a private residence placed in our yard like the other homes on our block. There were drips of paint on the bathroom high window, the garage windows. There was a long strip of leftover wood on the floor behind our stove. My husband had to break off a nail that was in the bathroom cabinet that was sticking out. Our gas was turned on but the valve outside had to be turned on. We put the heat on and the stove and nothing came through. My husband had to do what should have been done before we closed. Very disappointed that at the end, there were so many issues. It leaves a bad taste in our mouths. You pay a good deal of money for this home and to have it end like this was very disappointing. ... More

We're happy for the most part with our purchase. There is buyer's remorse when it comes to having some of the warranty work scheduled as well as the amount of items that needed to be addressed. That said, the workers who do come out for the vendors are very good thus far. Some of the work has a shoddy quality to it. There was also a lack of care to protect flooring during work with paint, etc. left on the floors for us to clean or try to clean off. We do love the Brickstone Club amenity center and happy hours. Plus not having to do yard work or snow shoveling is great. The 55+ community is wonderful here. ... More

Did not like having to blind bid on the land.. lot should have a price, take it or leave it.. bidding is just a giant money grab.. good for Pulte but bad for buyers.. another example of corporate greed

Not my first time buying. Very stressful. I understand supply chain issues, but it was a year building process. The salesman was very good and I had good communication with him. The project manager was not in touch with me unless I wrote him. I am surprised at the workmanship of some items (tiles, caulking). I have a list of issues to be addressed, closed a month ago.

Homes built at breakneck speed with little if any attention to detail. Painters have no idea what a drop cloth is, and I spent a few hours myself doing additional caulking and paint touch up. Some exterior left unpainted. Biggest issue was concrete floor and garage cracks. Project manager despite the above was awesome and clearly cared for customer concerns, issues pointed out during build were attended to immediately. Hopefully warranty reps. will be same (TBD).

The buying experience was great but it seems that the organization is either not staffed for a quick response or not interested in resolving issues promptly.

First and foremost, we're very happy with our house. We love it. We would do it all over again. We think it's a well-built house and a very good price, and the Pulte folks were very pleasant to work with. The design of the house is perfect for us. Pulte has quite a remarkable system for cranking out these houses. Where things fell short was in the finish work. A lot of it is shoddy and appears to have been done by people who were in a hurry and/or weren't really skilled at what they were doing. So far, Pulte's customer service has been pretty good about fixing things, but there are still several things that need to be corrected, and things that can't practically be corrected. We also encountered issues with grading/drainage on the lot and are still working that out. So we're not blown away ecstatic, but we are generally pretty happy about the way it turned out. ... More

Pulte mortage was the worst experience in the 20 homes I have purchased in my life. Del Webb no longer cares to take calls and follow up on repairs needed. I gave up. Hope my neighbors enjoy the dead plants in my yard.

I feel there needs to be a quality control process that ensures that one process is completed before another begins. I had an experience where my shower floor was not ready to be tiled. It was tiled when there was a hollow area around the drain. Not what you would expect for a $500,000 home.

Overall we are happy with the new house. We are a little disappointed, however, with the number of issues needing attention after closing, and the slow response to getting the repairs made.

Had Lot of delays from product availability and manpower. Did get me in to new home before booted out of old one. Quality was not job 1. Walls not square, certainly noticeable on tile flooring. Notice more defects as time goes by.

Thank you for a lovely house. It is strange that you supply us with paperwork urging us to use a ph neutral cleaner on our grout and floors BUT then we find that your final clean-up crew does not use these type of cleaners. Being on the same page would make sense ( at least to us ). AND the carelessness of your painters would have also helped. We eventually had to do the "final" floor cleaning ourselves ( with the proper cleaner ). We have nothing in writing BUT we were told that "eventually" we would have our window screens. It would be nice to air out the house, so I hope this is true ( eventually ).The absence of product brochures is annoying and more care should be given to make sure these are supplied. for every product supplied, We do feel that the overall quality of the home is apparent and we are happy with our purchase. ... More

Robert was great. Tim listened to our concerns but was hamstrung with the low skills of the labor pool. Design of home was great however don't expect to be allowed to make electrical or plumbing changes. (electrical outlets in wrong positions, both outside water faucets are on front sides of home, none in rear). Drywall finish in certain areas leaves a lot to be desired. Again this goes back to the quality and pride of those in the labor pool. Overall I would not hesitate to purchase again even though I know I must spend a lot of time finishing the home's interior.

My experience was good, disappointed that home is not “Senior” friendly.

House was very dusty with spackle dust when I moved in . HVAC was not working properly but since has been repaired. Sod was not watered well before I moved in and is dried out in patches. Otherwise I am happy with the house and love the neighborhood.

All the articles that we have read have made Peachtree out to be the best place to live which is true. There needs to be much more communication between everyone, i.e., the foreman needs to hear on a regular basis as to who is doing what where and when.

At the end of the day, you will have a quality home in a great location, You will also have some of the most annoying times of your life getting there. Just remember why you wanted this and it will happen.

For the most part the home buying experience was good. I bought a spec house already under construction in May 2022. The price I paid was much higher than what a similar spec house is selling for now. So, I don't feel that I got a good value, but I guess that's market dynamics. I wasn't given the opportunity to add or make changes and was basically told that everything had already been ordered for the house. I was disappointed that the drop zone wasn't included or the cabinets over the butler's pantry. The quality of the house seems very good. I love the cabinetry throughout the house and the granite counter tops. The appliances seem top notch although I wish the dishwasher had a stainless-steel tub rather than plastic. There are a few minor details and painting flaws that need to be repaired such as no paint on some trim at the base of the cabinets in the kitchen and the stickers on the windows certainly should have been removed. Also, the attic drop down does not open as the stairs do not clear the opposite wall and will not fully come down. This should have been inspected and corrected prior to the sale. Determining the closing date was a little stressful for me since buying and selling involves scheduling other folks, movers and utilities. They were noncommittal on this and once it was set and I was told the house was finished, they tried to change it again a few days before closing. That was the only time, I got really upset since I had already scheduled movers, utilities and notified the buyers of my former house. It was not changed so I was able to move as scheduled, but it should have never been suggested. I am still waiting on a response to my repair requests, but it has only been a few weeks, so hopefully, I will hear soon. The neighborhood itself is beautiful as are all the amenities to include the Ocean Club. I am overall pleased with my purchase and would recommend the neighborhood to others. ... More

We met with Matt and reported our warranty items, additionally we have discovered some other issues. Unfortunately Matt does not seem to want to follow up with any resolutions or even a call back. I have never experienced such disrespect from a warranty person as I have thus far.

This is our second home we've had built and it just not like it was with our other builder. Granted our last builder was local and very accommodating. I would chose Del Webb again simply because we love the neighborhood. We didn't move here for the house. It's 1/2 the size for the same price. It's amenities and lifestyle that drew us to the neighborhood. I believe that is what Del Webb is known for and so far I totally agree. Lots of great people. Good house but we've had several things we've had to fix to date. Also we noticed our neighbors houses already need new paint in parts. They just don't make them like they used to. ... More

Happy with our home, but always room for improvement.

We were under the impression Pulte did erry happy to move to Defabulous work, but we feel the workers had to work too fast and so the quality was lost.

We are happy with our home.

We were building long distance and our CM kept us informed weekly with photos and updates via email and txt.

I waited almost a year and I’m glad I’m finally here.