Del Webb Reviews

Supply chain issues and lack of qualitied craftsmen, significantly impacted the Pulte quality home that was advertised. But overall, if a home buyer is proactive and ungauged, the home is sound.

Organized process from start to finish; nice models; good price, options are plenty. Delivered on time, kept us informed of progress (pictures were sent weekly since we were out-of-state). Overall happy with Pulte-Del-Webb!!

Ryan and John both did a great job on top of things. Material and labor issues caused some delays.Still waiting on modern garage doors over a month after closing.

The Field Managers are overworked and are unable to properly prepare the homes for the customer. None of the new home buyers on my street are pleased with their purchases.

Good experience with the one stop shopping for a home.

Way too many excuses as to why they couldn’t meet their commitments. Yes, we were well aware of the staffing and building materials shortages. Took way too long to get someone out to fix things.

Overall I am really pleased with my house. However, there were many ups and downs during the buying and building process which I am sure are true with all homes. My lesson learned is to really stay engaged and on top of everything and be your own advocate throughout the building process.

I hired a building inspector right before my closing and he was very encouraging about value of build and thought it was “better then average “. He will again do another inspection within 11 months before my year warranty ends. Good advice.

The quality of the workmanship is satisfactory only! I had to initiate calls and was told by my initial builder that he was about to call me. This happened several times throughout the process. During the last month, we were assigned a new builder who worked well with us to complete our home.

Our builder, David, was great. He was very responsive to our questions and returned calls within 24 hours. He addressed all our concerns promptly.

My Sales Representative was exceptionally helpful throughout the whole process and my Construction Manager was beyond exceptional.

I would rate my overall experience as GOOD. The builder was responsive. Workmanship is good, materials not all good. Some materials installed that do not work properly. There were items that were not completed on my home and promised to have completed which were and still not completed.

It is best to be on or near the construction site during the building of your house. Even with all the technology available today, face to face has a better impact.

The home is very comfortable

knowledgeable and able to explain building process

Some examples of poor workmanship: Fan switch installed but not working, Electrical plug installed but could not be used, stove scratched, shower door scratched, grout and chalking very sloppy. Quality of sod installation was very poor. Overall the quality of the products were good, it was how they were installed. How can anyone install an electrical switch or plug and not test to see if it works? Why install prodeucts that are scratched in a new home. I must say the contractors warranty program works great but the sub contractors are very slow to respond. The sales process was changed in the middle of us buying our home. After we had picked out a lot and put down our deposit on that lot they changed the process and we had to go through an additional 2-3 week bid process to see if we could get the lot we already put our deposit on. ... More

Southern Springs is a wonderful place to live. Looking forward to getting more involved with the community

Sales agent was very helpful !

A very nice experience for us.

We were impressed throughout our build by the care and responsiveness of our construction manager (Alex), as well as by all the Pulte folks from sales to design to mortgage. House looks great, all punch lists attended to, warranties to back it up. We never felt out of touch or made to feel as if we were imposing... to the contrary, everyone has encouraged us to let them know what we felt we needed. The staff at the Meridian clubhouse is also very friendly and attentive, as well as professional.

The folks at Del Webb Trinity Falls are simply the best. They do what they say they’ll do in the timeframe promised. Nothing to improve - they are the best.

Poor workmanship interior of home, dishwasher does not work, poor lawn. Etc..

Overall we had a good experience with this builder, with the exception that there could have been better communications on the progress, as promised, and the quality of workman ship didn't meet the standards they were advertising when we purchased.

It has not been a good experience! I closed on my home March 29,2022 and I am still waiting on the outside to be painted. Other uninhabited homes have been painted so Pulte can’t continue to blame supply chain issues or lack of workers. Our home also lacks landscaping and sod. Once you close on a home you are of no account to Pulte.

They kept me informed throughout the building process