Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 7967 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Easily could be straight 5’s
- Steven T.
- Verified HomeBuyer
- October 12, 2021
- Rancho Mirage, CA
Overall product is incredible. Layout. Home. Beautiful. But the little things can add up. Sloppy processes hurt the overall experience. They should hire some quality control people along the way so you aren’t chasing the flawed work in the end. Saves on both ends. It’s so close
Total Score 4
Quality 3
Trustworthiness 3
Value 5
Responsiveness 3
Poor finishing details
- Barbara S.
- Verified HomeBuyer
- October 12, 2021
- Griffin, GA
During the build the site was a mess. Garbage everywhere. No attempt made to keep sheet rock dust and building dirt contained. No primer on painted surfaces. Door frames poorly installed and poorly painted. Floors scratches everywhere. Paint splatter on floors. Pulte/project managers stressed quality build but that doesn't seem to be where the emphasis is.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Most days very helpful.
- Hector G.
- Verified HomeBuyer
- September 25, 2021
- Georgetown, TX
Stay on top of you builder. They are under a lot of pressure taking care of so many homes. If you stay on top of them you can get better attention to your needs. Over all good builder.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
It took over a month for someone to contact me with the issues after the closing clebration
- Michael C.
- Verified HomeBuyer
- September 19, 2021
- Ocala, FL
buliders were ok at 1st they stayed in communication , but not towards the ending phase
Del Webb responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Del Webb - I love my new home!
- Cynthia U.
- Verified HomeBuyer
- September 17, 2021
- Haymarket, VA
I love my new home! There have been some issues, but the builder has been responsive. Communication during the building process was not great. The closing date kept getting pushed out which caused some difficulties for me. Closing was completed smoothly on site which was great.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
promises on After closing not satisfied
- Daniel D.
- Verified HomeBuyer
- September 14, 2021
- North Port, FL
Bad communication after closing Paint on lanai And 4 pavers marked for replacement not done, trash drawer not installed correctly, one side not attached. Grouat issues in several places
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
The bad job that Pulte mortgage did
- William M.
- Verified HomeBuyer
- September 14, 2021
- Okatie, SC
Overall it is a very nice home
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
Good process to pick out and plan our home, but
- Harry L.
- Verified HomeBuyer
- September 14, 2021
- Ponte Vedra, FL
Good process to pick out and plan our home, but after closing it seems we are forgotten. We have several items we annotated prior to closing that were not right, but here we are a month and a half later and no correction.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 1
Schedule was very fluid and can not meet promise date
- Anonymous
- Verified HomeBuyer
- September 14, 2021
- Bradenton, FL
Very difficult to make changes
Total Score 4
Quality 3
Trustworthiness 3
Value 5
Responsiveness 3
Del Webb - The house is great and we are excited to have moved in.
- Anonymous
- Verified HomeBuyer
- September 14, 2021
- Rogers, MN
The house is great and we are excited to have moved in. After living in the house for a bit we have noticed shortcuts that were taken as well as lesser quality products. It is also very hard to be in a new home while they are building homes on all sides. Lot of disruption with construction of those new homes. Can't wait fot that to die down.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
For what I paid, fit, finish, and paint is not what I expected.
- Brian M.
- Verified HomeBuyer
- September 13, 2021
- Myrtle Beach, SC
The home itself seems to be pretty well built. However, the trades that come in do a terrible job. The fit and finish is horrible, the paint and caulking is unbelievably bad and plumbers are a joke. Any time a plumber can put in a shower head, shower control, and shower drain in three different colors, plainly just doesn't care. Pulte warranty folks are pleasant and responsive. But I am tired of calling them, and I am sure they are tired of me calling. A house at this price point should not need to be painted at move in....but it does.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Supply shortages
- William M.
- Verified HomeBuyer
- September 09, 2021
- Jacksonville, FL
Your closing will be moved several times due to a shortage of supplies and people. Field Supervisor is assigned too many homes to give personalized attention and communication as they would like. Hire your own cleaning service, because it will not be up to your standards. Del Webb does not do a good job in providing information about the surrounding community- Hospital, post office, urgent care, grocery stores, etc. majority of staff are nice, friendly, dedicated, working through a very difficult time In the construction industry,
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Time frame
- Mira G.
- Verified HomeBuyer
- September 07, 2021
- Rancho Mirage, CA
Models Homs offered for reviews prior the purchase are fully equipped and decorated .Dont be full by that. make sure to check all the upgrades before purchasing home.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Del Webb - I would like to see more attention to details on construction
- Steven O.
- Verified HomeBuyer
- September 07, 2021
- Georgetown, TX
I would like to see more attention to details on construction such as paint slopped on floor and doors and door handles. Also exterior painting was sloppy as well. The lawns are very lumpy and uneven. Other than that I’m very happy living here.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Del Webb - BEFORE you sign the dotted line find how your lot will be graded.
- Peggy T.
- Verified HomeBuyer
- September 07, 2021
- Spring Hill, TN
BEFORE you sign the dotted line find how your lot will be graded. Don't be caught off guard by a nice level lot before construction ends up with a berm and a ditch through the middle of your back yard.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Keeping me informed
- Josephine S.
- Verified HomeBuyer
- September 07, 2021
- Ocala, FL
Need workers to take more care with finishes such as doors , painting and landscaping.
Total Score 4
Quality 2
Trustworthiness 5
Value 5
Responsiveness 3
Del Webb - Pulte could do more to ensure quality workmanship.
- Tracy L.
- Verified HomeBuyer
- September 07, 2021
- Griffin, GA
Pulte could do more to ensure quality workmanship. I’ve had issues with screws in switch plates not securing because the drywall is uneven, electrical issues, poorly placed outlets, gaps in grout in shower, horrible quality builder paint, cheap toilet paper holders that don’t even work with a standard roll of paper. These “little” things add up and tarnish the experience of having a brand new home.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Faulty cable TV cable
- Larry M.
- Verified HomeBuyer
- September 07, 2021
- Westborough, MA
The cable from wiring closet to living room does not work according to Verizon serviceman.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
my sales person
- Ronald P.
- Verified HomeBuyer
- August 18, 2021
- Mesquite, NV
real easy to work with. Good communication through out the whole process.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Del Webb - Our experience with the field manager was excellent.
- Judith S.
- Verified HomeBuyer
- August 12, 2021
- Ponte Vedra, FL
Our experience with the field manager was excellent. We were always kept updated on our progress and the responsiveness has been outstanding. The only issue with the builder is that they should the house required too many upgrades to make it acceptable. Maybe you should increase the base price and include the most popular upgrades. By now you should have gathered enough stats on the subject to adjust the packaging..
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Well built home
- Ronald R.
- Verified HomeBuyer
- August 04, 2021
- North Port, FL
Overall the home was well built. We didn’t have any choices since the house was already under construction when we purchased it. The selections made were very acceptable to us. However in their haste to complete some things were missed that should have been taken care of. Plaster globs on the floors, paint on window trim not cleaned up, stucco globs on the lanai. Despite all issues we love the house!
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Fi
- Joseph P.
- Verified HomeBuyer
- August 03, 2021
- MARANA, AZ
At first we were very happy with everything but as time went by we were not that happy
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 2
Disappointing celebration.
- Rodney S.
- Verified HomeBuyer
- August 02, 2021
- Estero, FL
We were told everything would be done before our celebration. It was not.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Del Webb - In general, this is a well built home.
- Raynald T.
- Verified HomeBuyer
- August 02, 2021
- Ocala, FL
In general, this is a well built home. Most of the problems were related to poor painting quality issues.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Del Webb - The choice of colors of sidings throuhg out of the community
- Hafiza R.
- Verified HomeBuyer
- August 01, 2021
- Haymarket, VA
The choice of colors of sidings throuhg out of the community make it look very sad.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
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