Del Webb Reviews

Pulte was good about keeping us informed on the progress and the field manager was great.

Think coffee has a great process from start to finish. They make it very simple from buying your house to getting insurance mortgaging your house and closing.

My builder John was very professional and helpful. He answered all my questions and was good to take the time to explain everything

Good homebuilder but do your due diligence and pay attention to detail. They were very busy and you need to check to ensure you get all that you are paying for.

the materials and craftsmanship are sub par. too many to list

This entire experience has been a disaster. Appaling workmanship using non English speaking workers who have zero respect for your property. I located 12 beer cans hidden under insulation. Zero communication and once they get your money you no longer exist. We have numerous unresolved issues including a leak in our roof. We acted in good faith all the way along and we were treated terrible with the exception of Steve our site supervisor.

Have a check list when you go through final walkthrough to ensure everything is repaired before purchase.

overall, I received lots of communication about the house building process. my questions were always answered till understood what I was asking. It may be just the climate of building houses nowadays with everything very rushed. I wasn't happy with the painters or paint that was used, and the concrete work could have been a little neater.

Poor quality of workmanship. Low quality of appliances. House was filthy when we moved in.

I would stay in close contact with builder and the process. So there are no surprises .

Shoddy work, behind in closing date, no pride in workmanship, not truthful, house becomes a repaired home not a NEW home.

We were excited to do our walk through about a week before our closing date. There were still quite a few unfinished items, missing stove vent, stove, touch up paint, cabinet scratches etc. The representative jotted them down on a paper and we were supposed to sign off, go ahead and close and trust them to finish. We were told repeatedly it would happen in a day or two but it didn't. I understand there are labor shortages and supply chain issues but don't fib about it. At 30 days post close, I texted our guy and asked when we could expect the touch ups to be done. I never even got a response!

The design of the homes, orientation of lots and the overall community are awesome. The construction process is underwhelming. Had to schedule every trade to come back to make things right. Example - our exhaust system above the range was installed without the duct (3.5’) connecting the fan to the outside ducting. Bad painting, drywall, I’ll-fitting doors, etc. Best advice - forget upgrades. Buy with “included” and upgrade after mow-in.

Our sales person was very knowledgeable of the brand and the model we chose to build. She was able to help us in selection of options. We were given an estimated close date of 2/15/22, with a wider window of January to March. We closed on 2/10/22. The few items that we noted after moving in that needed attention were addressed in a very timely manner.

Pulte is known for quality and yes they are a quality organization The only area of fault I would give them is communication at the builders job site manager. My guy was poor at that but he is no longer employed by Pulte.

The operation starting with the builder, the lender, and the escrow company kept us informed and quickly responded to all inquiry. The homes are planned in a very organized fashion facilitating both move in, storage and furnishing the home.

I always heard great things about Pulte homes but never lived in one. Now that I own one and see the homes around me being built I have a different opinion. I don't understand why Pulte would use flat paint on the inside of the house. Also, the sides and bake of the house only have one or two panels of wood before the foam ,chicken. wire and stucco are applied. I am able to use a sharp object and with enough force poke it straight through the wall from the outside into the inside. Our electrical system is not operational in some parts of the home. We're in a great housing market and Pulte should benefit from this boom but not at the expense of the new home buyer. ... More

When the purchase agreement says two years to complete your home, Pulte means it. That clause isn't there in case of a hurricane disrupting there production,

.....great staff ......real effort to please the client....

Its been weeks since Warranty was advised about many items that need correcting and very few have been addressed. The finishing work in the house was not good many items were not correctly done.

Building my new home was not the experience i had hoped it would be. Supply chain issues and delays we plentiful. My home was completed about 4 months past the initial completion date. AND the sub-contractors and trades were sub par. The amount of items that needed to be redone and that are still not corrected 2 months after my closing are way more than anybody should have. Since its only been two months since I closed, i cannot speak to the long-term quality of the home build

This was the most exhausting and draining experience I have ever had buying a new home. The initial purchase process went very smooth with the sales person, the design center, the qualifying for the VA e loan and insurance process. Once construction was nearing the end, I attempted to assist the construction team in identifying what items needed attention because they were either, broken, ripped, excess concrete on the carport floor, mismatched paint everywhere, uneven doors, cement stuck to patio door frames, heavily scratched metal range hoods, sloppy paint finish, crooked light switches and receptacles, ceramic floor was left stained with grout and required an acid wash, most of the pavers in the lanai had paint residue on them, caulking on the baseboards throughout the house was less than desirable, two garage door panels were mismatched and when they were replaced, one was bent, so now waiting a new door panel be ordered, reinstalled and painted, kitchen cabinets had dings and scratches, nails sticking out inside a kitchen cabinet. I don't recommend that any veterans consider buying a home from this builder. Had I known I would have this experience, I would have kept my previous beautiful home by the lake. The only reason I considered a home here was because of the proximity to the VA Hospital for my recurring visits, I am 100% Permanently Disabled Veteran and it would help me with shorter trips and less pain. Shortly after closing, I went to the house and not even the key to the main door worked and I had to call the closing specialist to help me get access to the house and a locksmith had to be called to resolve the matter. Mounds of ants were waiting for me right at the entrance to the doorway and they were crawling straight into the garage as well. Both of the shower drains were clogged with grout that contractors appeared to have thrown down the drain when grouting the shower floors. A window in one of the bedrooms falls out when you raise it because the frame was not properly shimmed, the sink had a stain that could not be removed and had to be replaced, I had a filthy house delivered to me, so filthy that when I conducted a walk through and checked the toilet seat it had feces under it. So as soon as the major issues are repaired or corrected I'll probably be able to move in while I pay two mortgages. Repairs have picked up this week so we'll see (week 6 after closing) my second mortgage payment is just around the corner...... For now you be the judge.... ... More

Despite all the COVID related supply chain issues, our home was completed on time and we are very pleased with the result. The home, the Del Webb Community and the surrounding area in Lakewood Ranch are a great match for the lifestyle we were seeking.

Love the design - Took longer than what was conveyed to me - No repairs have been done - finish work less than sub par

Quick to sell, slow to respond to builder issues that need to be corrected immediately