Del Webb Reviews

I sent a list of items that were not done or were missing and they worked through the list very timely and made sure I was updated as things progressed.

We are retiring later this year and moving from Boston to Del Webb in Lakewood Ranch, Florida. We were able to select our home design entirely remotely and received regular photos remotely as our home was being built. We have not yet seen our new home in person but have been very impressed with the attention to quality and responsiveness of the team. We were shown the finished home and are very excited to be moving to Del Webb.

Everyone is very knowledgeable and is committed to making your home buying experience excellent and stress free.

When buying, you’re told how clean they keep the worksite. Not true. Workers leave trash, food, etc laying around. Walked all over drywall with muddy feet then drywall is hung muddy. Floors aren’t covered during paint touch up and drops of paint aren’t cleaned during final cleaning. Slow response to calls (if it even happens). Nails is street. Landscape bushes weren’t stabilized and are bending over. A small piece of bamboo to secure a crape myrtle with string etc isn’t secure.

I love our Project Manager Matt. He's very attentive and quick to react to any problems we may have, big or small. Some items are a little shabby and surprised us the sub-contractor would leave it that way.

Great house, we wish there could have been some changes

We thought the quality of the Home we got through Pulte at Del Webb Bexley was Very good and the value of the home was excellent for the price that was paid. We have really enjoyed being in this community, and know that other homebuyers will enjoy it as well !

Very happy with Del Webb as the developer but cannot say the same for Pulte as the builder. Workmanship and responsiveness to issues was average at best. Lack of attention to details and proper completion of home did not seem to be a priority with Pulte.

Dedicated team very helpful from beginning until closing. I will recommend Pulte to anyone of my friend.

The countertops and flooring would be rated good or very good. However, the finish work is the most awful work I've ever seen! Splits in woodwork and --painting drips everywhere on woodwork--poor painting overall. Lots of excuses for things not done right and field manager does not follow up or pay attention, which to me, translates to "I don't care"! Can't trust his word.

I hope that my experience was the exception, not the standard. We feel that our home build was rushed to meet year end numbers at the expense of quality finish work. The structural integrity and basic engineering aspects are very good, but what you see as interior finish work leaves a lot to be desired. The staff we have been working with throughout the build process have all been exceptional and eager to please. They have made the negatives bearable.

Make sure everything is done before closing.

I feel the workmanship was not as good as it could have been. It seems like they rushed through the unit to move everyone in by the end of the year.

There were some timing issues but they were not the fault of the builder. Everything that needed changing was done quickly and effectively

Very good communication. Time of completion was accurate.

If the staff are dealing with late supply issues, it is difficult to rate all the resulting problems. Relating this to pre- buyers isn’t happening.

Water quality poor. Small dripping noise in outer wall not addressed.

Easy to buy a home with turn key services

In general they communicated pretty well through the process. There are still a half dozen outstanding issues that have not been resolved after 2 months.

Overall met my expectations and happy with outcome.

It’s has been a very good experience.

We were absentee owners so a lot could have gone wrong that didn't. We had a particularly good project manager. However, some cost saving issues, not the PM decision, were a little silly. To not seal your tiles floor before move in makes no sense and cost more money in the end plus its a big pain.

We absolutely Love our home!

Builder is most focused on closing as many homes as possible regardless of the workmanship.

Jason and Kevin have been great and very responsive. We expect issues but construction was rushed with very little quality controls. I would have expected more quality for the price we paid for the house.