Del Webb Reviews

Every single person is pleasant and helpful!

Great experience would recommend it

All the people we had experience with locally here in Minnesota were outstanding. They responded immediately to our questions & needs. Great experience.

This is the most disappointing experience of my life. I will never buy another Pulte home and will advise all my friends not to buy Pulte homes.

Actual home purchasing experience was great. Design consultation was great. Construction of house is good, but finish work is average to below average. Warranty repairs are very slow to resolve.

The buying experience was great. The builder is terrible. The contractor did not return calls. A lot of items were not completed. I sent an email to the warranty department with the list of items that were not completed and they sent an email that someone would contact me. That was over a month ago and still no contact.

Took 4 months more than promised to finish. Still some small items need to be addressed. Not always responsive to these issues

you get zero paint options zero lighting options and zero options in a closet that reflect any type of quality to a homeowner. Not a home for 55 plus due to transition in every room due to lack of skilled workers. Very disappointing

Would NOT recommend Pulte Homes to any of our family or friends and would have never taken possession of the home if we didn't stand to lose a lot of money that was already put down on the build. We understand that with COVID-19 and material issues occuring worldwide things got out of hand. Pulte should have slowed down the building process and made sure the product they were turning out was quality instead they pushed for quantity. I think we would and buyers would be happy to see one quality built home then ten crappy,dirty unfished homes being turned out. All that being said, Pulte is in the market to make money and sell homes at any cost. We are a greedy, money based world. ... More

The building process brings skilled works to each task. The workers get their job done quickly, and then the next group of experts swarm the home and get their specialty done. You may need to do some sanding and add a couple coats of paint to protect walls from marks. You create a list of things that need attention and a coordinator brings a team to fix your list. We are thrilled with the community and happy with our home.

The process was easy and everyone collaborated on my behalf

Our project kept us up-to-date on all phases of the build.

Reconsider buying a Delwebb home knowing what I know now we certainly would.

when you go through your walk thru make sure you look at every nook and corner. We had lots of problems after closing mostly small and fixable but very annoying

We are very pleased with our home purchase. The sell staff and our construction point of contact were always willing and available to answer questions. Our single significant issue of concern was the attention to detail by many of the various trade partners used to build the home. The painting of the home was terrible both inside and out, the cleaning staff used before settlement lacked attention to detail and the home was quite dirty upon settlement. All-in-all we are happy with the home, enjoy our community and looking forward to developing new and long-lasting friendships with new neighbors. ... More

Every step of the process met the highest levels of professionalism, craftsmanship and customer service.

The walk-thru scheduled 10 days before the actual closing should show a home with a short punch list...a home that's almost perfect and ready for move-in. My list of open items was 2 pages long, and the 'promise' that the home would be 100% ready by closing date did not happen. The closing date is set by Pulte...not the buyer. Read the contract carefully.

Get it done before closing!

While I know there have been "supply chain issues," what was initially an exciting event turned into a very disappointing experience.

Buyer Beware....they tout themselves as a quality builder, but they are not.

One would expect to have a good experience with a new home, but we've had a nightmare with Pulte. Our house post-tension slab had large holes (24"x10" broken completely through do to mis-laying out plumbing and not refilled with concrete under tub and shower, floor baseboards were mismatched with different two sizes and styles, the doors were not prepped before painting and have edges sharp enough to draw blood, we've had 100+ broken roof tiles replaced, several water leaks in stucco and shower, the upgraded insulated garage door is not installed with no refund, painting around windows has 1/4" wobbly edges,, on and on with no real concern for new home owners paying $600k-$1m+ for production track homes. Extremely bad fit and finish everywhere, very sad and unfortunate situation for a 55+ community. ... More

From our first contact with our Salesperson, Candee; Design Consultant, Pattie; Field Manger, Matt; and Customer Care Manager, Scott; we've received nothing less than exceptional professionalism. This team is very knowledgeable, courteous and friendly! 100% outstanding service from all!

Everything is completely one sided with regard to the contract. Time for the buyer to meet dates is inflexible but not on the part of the builder. Very little contact between contractor manager and the buyer. No real effort to repair punch out items

Matt our superintendent and Hannah our sales representative were excellent. Very easy process to home ownership

They did a great job during very difficult times. I’m still waiting on a range hood that seems to be in huge demand everywhere else. But, otherwise I am extremely pleased with my new home.