Del Webb Reviews

All small issues were addressed and resolved

Thanks to an outstanding team of professionals that Del Webb / Pulte have assembled at the Sunbridge, Florida community I have had an excellent experience from start to finish. I am very happy to now be moved into my new home in this very special community.

The process was pretty straight forward. The communication was great from start to finish. Our site supervisor did as good a job as you can with the lack of workers in this environment. We are confident we have a great built home but have only been in for a month. Our biggest complaint was the lack of attention to detail on the finished product. Felt like corporate was in a hurry to close and the site supervisor was being pushed to close. I had to give a lower Value for price pain because the market is just ridiculous right now and the cost of building supplies is through the roof.

Beautiful home built in timely manner. Exceptional field managers who are responsive and personable. ( James and Connor). Warranty person very responsive too (KrisAnn). Great floor plan friendly neighborhood.

The overall build experience was good. The field manager kept us informed with images during the process. There are several minor issues yet to be resolved but I am confident they will be.

Working with the salesperson and the construction manager was pleasurable. The details of the finished product, unfortunately, fell short.

Great sales and construction personnel. Siobhan and Will were very responsive to my questions and concerns. Despite supply issues my home was delivered less than 2 months after the projected date.

Recurring delays. Request for predrywall inspection was sent to City of Little Elm 5 weeks after my inspector did his inspection. Bricks are normally put up in 4-5 days. Mine took 4 weeks and delayed driveway and other outside work. $1000 to upgrade paint and it isn’t washable. 7 months between building permit and occupancy permit.

We searched all over the state. Love Del Webb locations the most.

Very friendly, helpful people but the quality of the materials are poor and many problems with installations.

There is a list of 40 damaged or improperly finished items in our house. With our last house house build, there were not issues with EVERY single surface: poorly painted walls; stained carpet; scuffed baseboards; horribly finished drop-zone; filthy and stained pool; damaged drainpipes; marks in bathtubs; chipped tile; damaged cabinets; missing shelves; roof issues; garage floor unable to park on for 2 months; garage doors missing insulation; no refrigerator; dryer that doesn't heat; pocket door and slider damaged; windows that don't lock; damaged pavers; hole in screen door; exterior and front door needing paint; slab honeycombing; grading of yard needed; all interior doors roughly cut; electric problems; and a water heater that doesn't supply hot enough water which means tepid baths! ... More

On time delivery for closing

We were excited to purchase our home in Sun City we love it here, but all the problems we had with the quality of workmanship and having them having to come out and correct them takes a lot of time away from other things we could be doing here. I wish the quality control people would’ve spent more time inspecting the homes. Make sure you look very closely at everything.

The overall quality is the best. As with any builder, there are finishing issues they respond to attentively.

This is my fourth Pulte home. The homes are being built too quickly and the attention to detail is lacking. I had my own inspection after closing that revealed several issues with the home. Specifically the attic and roof. Areas that cannot be seen by the home owner.

Our closing date was pushed back 3 times. Poor communication with requests and issues. Overall the house is fine, about 18 items still need to be addressed.

The home was built a lot faster than anticipated.

There is a lack of quality workers including craftsmanship and accountability resulting in a negative experience and low quality construction.

This house, according to our realtors was not completed by closing date. Many other homes were also rushed through to meet the 2021 deadline. Thus, many issues that need attentions and we are not happy.

Quality of workmanship. Reliability of staff.

Poor attention to detail and finish work. Many items left unfinished and not yet corrected, a month after closing. Examples: baseboards not properly joined, front door trim not finished, thresholds and transitions not completed, cracked window trim not repaired, chips in quarter rounds, stovetop scratched, lots of caulking not done, scuttle door in closet not finished, and more relatively small items. Although I know I’ll love living in my new townhome, the number of punch list items and trying to get things fixed as they should have been (and as I was assured they would be), is quite frustrating and disappointing. ... More

Excellent System and Knowledgeable People

Overall we had a fair building experience at Del Webb. The sales person did a good job. But the construction quality was lacking. Attention to detail was not present. Workmanship was fair at best: Tile chipped, Wood floors damaged, electrical outlet Sheetrock over, windows not square causing closure issues for 5 windows, Construction management team changed 3 times over during build. Overall, you get value for your money. Through the punch list you will eventually get the items repaired. Recommend better supervision and guidelines for sub contractors. Consistant knowledge between models and final product needs to be improved. ... More

Our Field manage did an excellent job representing Pulte Homes. He was very responsive to our needs and questions. Our phones calls and text messages were returned very quickly. Our punch list items were fixed in a good timely fashion.

The Process was scheduled well.