Del Webb Reviews

ANDREW was negligent in his oversight duties. Did not follow contract! Argued positions even after I showed him the specific items he omitted from contract!. We closed on January 10, 2022 and the house is not complete and I have not received return calls to me trying to call Pulte representatives!

Sales process and communication was excellent. We were in Michigan during build process. Holly was great in communicating weekly progress with pictures. Quality of workmanship and attention to detail was what I would consider average. About what we expected in covid environment.

The timing of our purchase and closing was very short and stressful, but they met all there promised dates and we were able to move in right on schedule. With a last minute rush to finish the house quality of some of the work slipped a bit, but they have promised to fix all issues. It is a beautiful community and we are looking forward to many great years here.

We were given several dates for move in, not very good communication between the builder and us. The walk through was done on the same day as signing and several things in the home were not complete. We have been in the home for 37 days and still do not have our blinds installed, we are still missing a cabinet and draw in the kitchen and several other items that need to be fixed. It's almost as if now that the home is ours there is no communication with the builder.

From the office people to our construction team, everyone was professional, friendly, and a pleasure to work with! Special shout out to Josh and Zach!!!

My experience with Del Webb has been remarkable. The builder made me aware of the evolution of the construction every week and addressed my questions in a very professional way. The quality of the materials used to build the house has increased my faith and confidence in Del Webb. I have already advised my friends to contact Del Webb for their retirement homes.

Master bath tile needs to be redone in areas and waiting for time to be scheduled on that. Electrical outlets all had to be rechecked due to loose wiring that caused flickering of light fixtures and kitchen lighting to not work. We feel the construction was rushed and very disappointing for a Dell Webb home.

Great experience with Del Webb

Make sure you inspect construction through the stages of build where possible.

This was the worst experience we had building a home from the master shower, tile installed incorrectly causing the tile to all be torn out and then having to move plumbing, gas line to cooktop installed in wrong place causing drywall, insulation & back of cabinets to be destroyed. Broken windows, damaged doors, ripped weather-stripping under exterior doors, threshold destroyed when acid washing brick. Exterior electrical plugs installed crooked. Electrical Items noted during rough in inspection not fixed before drywall installed. And we still don't have the correct dishwasher. And there is much more. ... More

Overall we have been very pleased with our new home. Like all new construction, there have been a few issues - mostly minor- that have been or are in the process of being addressed. Del Webb has done a good job in managing the supply chain and covid related personnel issues which have tested all of us in these difficult times.

I am thrilled to be living in a DelWebb community and my house was completed one month early which was a bonus. There were a number of social functions during the building process in order to get to know people within the community so I had the opportunity to make friends by the time I actually moved in. There are many activities going on within the community so you can be as social as you prefer. The DelWebb community is exactly what Ai hoped it would be. I found my dream home in a dream community.

Despite the delay in receiving supplies, the process was worth it. Everyone was courteous and tried to be helpful during delays. One thing that needs to improve is more personal contact either by phone or email to walk through the process. We found that we did most of the calling to get updates.

PULTE HAS ALL THE BASES COVERED HOWEVER THE END FINISH OF THE HOME DID NOT MATCH THE QUALITY OF THE MODEL

Could improve on craftsmanship quality

The build went very quickly which may have caused issues with the construction of the home. Some issues were tended to right away - still waiting on other issues to be addressed and resolved.

Pros: Trustworthy- they followed through on their word with several (minor) issues. Major, most important aspects of the home were done very well. Lots of extra touches and features beyond what I would have expected. Very helpful in explaining every step in the building process. Continually kept me updated. Cons: Paint quality is awful. Very unprofessional appliance sub-contractor. After a month in the home, still do not have the oven I paid for. Builder is doing their best to work it out.

I am extremely happy with my house, the location so close to the stores I go to. The field manager spoke my language and that made the experience more simpler and easy to understand. I highly recommend this company Del Webb to anyone! And everyone!! Thank you for my beautiful home

Point people all along the way were attentive. The only thing that was a small concern was the rotation of the Supervisor position. We has 4 Supervisors in a 8 month period

Here is a short list of our issues at closing Hot water not working Gas not working Washer dryer not working Gas range not working No refrigerator Mirrors and glass scratches throughout Outside gas outlet not working Hvac heat/cooling not working Door crack front door Master shower handheld not Installed Drywall hole coming in from garage Garage floor coating coming up

Unresponsive to customer concerns. Failure to communicate delays to completion. Failure to deliver completed house and follow up to get missing items done

Top notch on site management

I understand supply shortage delays but I am having a difficult time understanding the lack of quality and commitment to dealing with issues within a timely manner.

Every single person is pleasant and helpful!

Great experience would recommend it