Del Webb Reviews

NICE AND BEAUTIFUL PLACE TO LIVE

I was very satisfied with the process and how quickly I was able to move in,

Tried to keep everything on track with suppliers and workers

Need broken stuff fixed now

This is a beautifully landscaped community. There are miles of paved walking trails throughout the community.

I have had 5 homes built in my lifetime so I have had experience with the process. This is the first time that I didn't have to ask the builder about the progress. The issues that had to be addressed were few and minor, the site manager was very responsive to our inquiries. It should be noted that we were living in New York and Florida while the house was being built in South Carolina.

Overall good experience. Project manager Ben was very helpful and responsive to questions and issues.

The build went pretty well and we had an excellent building supervisor. However, since closing we have had a difficult time getting Pulte to assume responsibility for things that need to be fixed

So many issues with this build it was a total overall terrible experience. Construction quality was way below our expectations for a Del web product. Familiar with Del Web construction in the northeast. No comparison. Their was problems with every aspect of the home from windows, cabinetry, flooring, counter tops, appliances, framing, the list goes on and on. Project management was terrible. The only thing that saved this house in the end was the arrival of new project managers Shan and Clay. They really had to clean up a mess. Thanks for their help. Still trying to correct some unresolved problems since closing. Not having a lot of luck. In closing, customer service or upper management never reached out to us during this build. So upset at various points, we had to contact them. One of the worst experiences of our life. Feel sorry for future customers in this overpriced market. ... More

Salesman charming to get the sale; unresponsive post signing contract. Field managers come and go: incredible delays in construction. Be sure to have own private inspection pre close to find construction flaws I.e. roof, biological growth, furnace & plumbing issues. Post closing, no one is responsive in a timely manner to the issue listed at walk through just before closing. Be willing to hold firm and hold company ro accountability, make no assumptions.

The process of buying the home started off fantastic. Dana T and David R our sales and project manager were prompt with information and extremely helpful with getting the home started. Ann M at the design center was second to none in assisting us to come up with the home of our dreams. The disappointment started with the Pulte Finance team and the follow up of subcontractors. I will give a bit on subcontractors as finding people are an issue, I feel for the project managers as their request seem to be disrespected delaying and challenging the buyers favorable experience.

James and Cody are the perfect team. Extremely helpful and positive. Thanks team Jim K

Wooden structure is tend to vibrate after you move in, top floor is the worst.

Paul and Jodi were great

overall house is nice and an excellent floor plan. Quite disappointed in the LACK of craftsmanship and attention to details especially given the high price we paid for this home. Likewise, the warranty people have not been responsive to our calls and emails in a timely manner. The community is great, and people are very friendly. We feel welcome here.

PulteMortgage experience was the worst I’ve experienced in the financing of any of my homes!

We love the house and really thought we were buying a quality home from a quality builder and why we spent over 100k on upgrades but what we didn’t realize was they couldn’t execute the standard features of the home, much less the upgrades, We should be able to run our dishwasher and turn on our disposal at the same time, but we can’t. Our 22k corner sliding door shouldn’t be full of scratches, the extra money spent on counter tops, all look like it was done by a someone inexperienced. They had trade issues, ok then delay and do it right. Don’t keep changing the close date but then to rush at the end and leave things not even completed or wrong for the homeowners to deal with it. We still love the house, just disappointing. ... More

Renee was AMAZING! We were 1200 miles away and she kept us informed answered all of questions. She returned calls and answered emails immediately. Even now after moving in she is the one that answers questions and is our advocate. She is truly the BEST! I credit her for such a positive experience.

The initial sales experience was positive. Be prepared to spend time and concentration up front on your design decisions. Be prepared for some delays and adjustments during construction given the current environment in home building and design, Have a plan for closing delays.

I enjoyed my buying and design experience. Since the I have been waiting a month for my warranty issues to be completed. Other than the acknowledgement email I have heard nothing about the status. My pre-closing walk through issues have also not been addressed.

The entire experience of buying a home in Del Webb was very professional. All persons involved in the process were knowledgeable and a pleasure to work with in every phase from beginning to end. I highly recommend Del Web to anyone wanting to live in a 55 + community.

Although we knew it was not a custom home, their building process is inflexible. We would have liked satin paint vs flat, a few more appliance choices such as electric/induction stove top.

Salesforce was knowledgeable and helpful in the planning process. Construction Manager was experienced and attentive to our needs and details. For the most part the warranty personnel are responsive to our needs and concerns with one exception.

It took 9 months to build my home after the foundation was poured. Other homes started after mine were finished before mine, I believe due to my price being locked in. Be vigilant during construction. The wrong countertop was installed in my kitchen and the builder did not identify and fix it. Other issues also were left up to me to identify and push for resolution.

The whole experience of buying a new home from Pulte was very positive