Del Webb Reviews

The whole process start to finish took only six months and it was a smooth transition. The sales people and our construction manager were attentive and very helpful, always quickly answering questions.

The Sales Consultant were well informed of all the models... has a great personality Loan Processors were very patient receiving the required information..

This is a great community and well built homes that you will be happy with.

I would not recommend this builder.

This house was rushed and quality suffered. I can not recommend Pulte for a home that is not built that can’t be inspected prior to purchase.

Excellent value. Del Webb living is a real community experience. We are making new friends daily. There is so many activities in a beautiful setting. The field supervisor walked us through every inch of our house during and after construction. So helpful.

Our buying experience was smooth and done remotely. Our sales agent was very responsive and helped guide us thru choosing structural options and signing the contract. The team at the design center we’re great to work with in choosing our interior options and our building manager kept us up to date throughout the construction period. There were several unforeseen delays during construction, though one in particular I feel could have been avoided. Soon after closing we discovered several items that needed to be corrected and that list grew as we found more. We are now in month 3 and only a few of the items have been addressed. We’re working with the warranty team and hopefully all issues will soon be corrected to our satisfaction. ... More

Check every step of construction.....get private inspection prior to drywall installation and prior to closing. Pay special attention to electrical issues and upgrades. There have been numerous issues for which I question if licensed electricians have been hired. Although I have not been pleased with construction issues, field managers have been wonderful in correcting issues. I have had three field managers, Nelson Riggs, Chris Nelson, and Rodney Daniels....they have been fabulous and very trustworthy....

Seriously believe everyone I have worked with has cared and done what they could do. Issues are rolling down from corporate. Not hiring enough people, so those doing heavy lifting are overwhelmed.

Make sure you have an independent building inspector inspect your home before you sign off on anything. It is hard to get issues addressed after you move in. You cannot get a response from a person to find out if and when your issues may be addressed.

House is great but heat did not work 3 weeks after move in and house does not hold heat or cool temps very well.

Our home was built with attention to detail, and quality workmanship.

Love my new home! Quality workmanship, nice styling. Would appreciate more printed documentation supplied for appliances, shouldnt have to go to the web for every question you have. Overall very pleased.

The final craftsman work was terrible, chips, poor paint job, poor joints etc. Moto: Hurry up and finish! We were over two months late closing due to builders' poor business decisions. Poor craftsmanship and communications are a common theme with other homeowners. We discovered this after moving in. We were told stuff would be fixed but had to hound them to get it done. Overall, our experience with Pulte was not what we expected.

In my opinion it’s way to much information given at the time of walk thru for average person to absorb. Therefore, I would recommend a follow up after few weeks to review or to answer any issues or questions you might have.

we love our house tx

Have too many homes closing at one time which seems to cause them to rush to finish the homes.

With the issues surrounding Covid the builder stayed in close contact throughout the building process. Someone once told me that you can never build a perfect home but they got pretty close. Love our new home.

Our builder was excellent. He got things done as we requested. The things of concern were not the builder it was with the quality that’s put in your homes which is NOT the builders fault. Paint is poor quality, flooring poor quality. Fixtures poor quality and guest bath looks cheap. Looks like bath fitters grade. When you pay 400,000, 00 for a home it should look that way. Garage comes unfinished, which is ridiculous! Insulation over the garage wasn’t included, the garage door when opens sounds like a bomb went off. We had the installers come and the reason we were told was the painters painted where they weren’t suppose to and the door is sticking that’s why the sound is awful. He gave us some spray to help but so far it does the same. This has all been very disappointing to me. I’m sure I could go on and on but that’s the way the working world is now. Up prices for poor quality and someone makes lots of money off seniors. We have to hire private people to come in and fix these issues. It’s sad how seniors are taken advantage of , all for greed. The staff here have been wonderful and again our builder was great. They are only doing their job the best they can and they can’t help the quality situation. That comes from the top executives… My comments aren’t meant to hurt, only to help. Other home owners think the same way but some choose to stay silent. Hope this info will be helpful for other people interested in buying here and maybe things will be be done better going forward. ... More

nice house, good workmanship, responsive to any problems we had.

the best part was working with our building supervisor, Matt Brown.

Good experience with Del Webb Sales Reps. Exceptionally good experience with the construction Rep. Tally.

We still can’t have our “smart” home experience due to wrong parts. Craftsmanship in tile work and trim work has not meet expectations. Communication skills are very poor.

Love the house! Hope the club opens soon

I am very disappointed in the overall quality of the workmanship as well as the lack of sufficient energy saving materials. The lack of sufficient insulation in the walls and ceiling is very noticeable to a person moving from California where energy saving materials such as thick insulation are required and have been for years. The builder seemed to focus on building houses that save them money while charging customers a premium for the Del Webb name and lifestyle. Also the communication with Pulte throughout the building process was poor as most of my information about the building progress and issues to address were the result of texts from my neighbor or phone calls from my brother, a contractor, who made a site visit. ... More