Del Webb Reviews

Overall experience was great. I had one hiccup in my building process, but the issue was resolved as best could be. I feel some of the tiling and caulking could have been done with better attention, and I didn’t feel I received good instruction on some of the details with the sprinkler system that caused me to have a huge water bill. Overall I’m please with my home and neighborhood.

As stated in the line above.

I did this build remotely from Florida,everyone from the sales people and the construction supervisors and everyone in between make the experience feel like I was there. The communication was excellent I love Dell Web and everything they represent !

There are some good people working for Del Webb and there are some that are really not very good. It takes a long time for them to make needed personnel changes. In general, the sales team is not very good and makes promises that cannot be fulfilled. The onsite building managers are very uneven. Some try hard, others are awful and just saying it is a supply chain issue doesn't cut it because when a new, competent on site manager comes in, things start to happen.

The reason for two stars under quality is the lack of a quality control program, which caused several unresolved issues that still exist 30 days after moving in. The reason for one star in responsiveness is poor responses to inquiries and failure to act on unresolved issues.

Trustworthiness and reliability during a difficulty time in the building industry.

Lack of communication in process.

Pulte Homes did not want to accept VA financing and made it quite difficult to purchase using outside financing. They fired our lot supervisor and neglected to tell us for over 6 weeks. We love our neighborhood and our neighbors and sincerely hope that Pulte cleans up its act.

They do a great job from start to finish in keeping you informed & after the sale keep checking to make sure you are happy

Unfinished and filthy. Poor follow up and home missing basic items throughout community. Models and clubhouse clean and landscape looks great. Homes left partially finished and it’s shocking how dirty the homes are left once completed and the building materials left behind.

The quality of work done by the tradesmen working on the homes in the Del Webb Sunbridge community are below average. It is difficult to get repairs or missed work completed after you close. I am not confident that I have a quality built home, I thought Pulte would be different but they have proven to be like all other mid-range builders; their multi-step build process did not add to the quality of the build. You can expect a punch list of things to work on after any build, but Pulte's after closing repair list is extensive and takes the joy of having bought a new home away from the homebuyer. I hope that they can turn it around and if they do through quality customer service, I'll write an updated review. ... More

While we are really enjoying and loving the Del Webb community unfortunately the home building experience was less than desirable. Structurally we have a well built home but the quality of finishing materials and workmanship was so subpar that it made the entire experience stressful and unpleasant. When you are paying top dollar pricing you expect to receive top quality and unfortunately that was not the case. The line “this is not a custom build home” was used way too much and frankly I suggest you all come up with an alternative reason for workmanship that is not in line with the price of the homes. Overall we are happy with our home. ... More

They’re framing work is very good but they’re finish work SUCKS

Value for dollars spent is good.

The process was 99% positive. During final walk thru there were several things not completed and missed. Made a mistake after our construction manager asked to sign off even though not 100% then the next day got an email from him asking for a good review, we did. Then still waiting to get things fixed. Dishwasher was not hooked up at all. So I had to do it myself…. Door from garage to laundry room was missing a seal so bugs have easy access, had hire a exterminator…

We had a good field manager but he had too many homes to oversee. As a result, there is much sloppy workmanship that needs to be repaired or replaced after closing.

Great people to work with in buying home.

Ed Huncherick was our House manager and provided excellent communication and commitment in completing the job under difficult circumstances.

My building supervisor kept me up to date on all aspects of the home during building. After closing, the same excellent service has been provided by my warranty advisor.

Our new home is very well-built. This is our "forever home" and we are pleased with the construction and finishes. Probably one of our best decisions was to buy a Del Webb Pulte home.

THIS WAS A LONG TIME WAITING BUT Im VERY HAPPY W NEW HOME,THANKS

I watched my new home go up week by week since March 2021. I had a number of opportunities to speak with the Field Managers and their associates and found everyone to be professional, friendly, and helpful. Pulte truly does take pride in their Del Webb homes! My excitement grew as my home got closer and closer to completion. Closing and move in day were among the happiest days in my life. Moving into such a beautiful home for my retirement years truly is a dream come true

The small things that was pointed out from the walkthrough was not repaired.

Too much constrution at same time delaying home closings.

We were impressed with the model homes and our salesperson was awesome. The construction supervisors were awesome. However, the quality of the final product was very sloppy. Lots of paint splatters on the new floors and outside on concrete, cabinet trim not finished professionally, dishwasher that doesn't work, just general lack of attention to detail.