Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9629 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Responsiveness and keeping us informed through out the process.
- Joyce S.
- Verified HomeBuyer
- July 28, 2021
- Hoschton, GA
We had the best project manager supervising the contractors in our home. Most responsive service we’ve ever received.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
I was concerned that the garage walls had water behind them. The garage is very wet .he other tenants and I are concerned about this error in construction.
- Helen J.
- Verified HomeBuyer
- July 28, 2021
- Florham Park, NJ
Everybody was very nice. Mike W. was so easy to work with, and explained everything well. I look forward to my 11 month visit, when we can remedy some issues inside. For instance, we cannot use a toilet paper holder because the two sides are too far apart. The storage closet off of the patio smells like gas.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Dennis the PM/builder was great.
- Michael S.
- Verified HomeBuyer
- July 28, 2021
- Spring, TX
The home and process was pretty good overall. But sadly Erika in the sales office once contracted was MIA. Got my name wrong on the few emails sent and really underwhelming on a 1/2 million dollar home.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Quality
- Michael P.
- Verified HomeBuyer
- July 28, 2021
- Myrtle Beach, SC
Quality product and quality people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unpredictability!
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Spring, TX
Pros: Good value for money. Once construction started, excellent responsiveness from build manager, and similar excellent responsiveness on minor fixes since move-in. Design of home was attractive from the start and is very livable now we are moved in. Cons: Salespeople appeared relatively powerless when things went wrong and communicated poorly. Indifferent workmanship in certain areas.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Del Webb - Buying a spec home leaves you very few options .
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- MARANA, AZ
Buying a spec home leaves you very few options ... you have to like what they have picked and have everything installed meaning you will have to rip out to make changes. eg. We wanted to design our own closets and not have to do a demolish before install ... nope you have to take what they have designed. Otherwise we feel we got a quality build and a great house.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Home buying with DelWebb
- Joel C.
- Verified HomeBuyer
- July 28, 2021
- North Las Vegas, NV
It was pleasant, efficient and timely. They made the buying experience great, even considering the COVID-19 barriers that existed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Love our new del Webb Pulte home
- Robert B.
- Verified HomeBuyer
- July 28, 2021
- Land O' Lakes, FL
Love our new del Webb Pulte home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The people involved from sales to close
- Edward F.
- Verified HomeBuyer
- July 28, 2021
- Buckeye, AZ
We had built many homes by many builders. Pulte was like any other builder. It’s the quality of the people that transcends from every step of the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed. Does not live up to the stated quality.
- Mark N.
- Verified HomeBuyer
- July 28, 2021
- Okatie, SC
Aside from the cheap materials, the use of unskilled labor that consistently cannot perform the work satisfactorily (especially the interior) is unnerving to say the least. I would need to think long and hard before any recommendations.
Del Webb responded:
We are disappointed to hear that you are unhappy with the quality of your new home but thank you for taking the time to leave a review. If there are any unresolved concerns we can help address or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Del Webb - Speed is more important than quality.
- William P.
- Verified HomeBuyer
- July 28, 2021
- Spring, TX
Speed is more important than quality... walls aren't plumb... window screens missing... screws missing everywhere... irrigation pipe leaking and neighbors have many more items
Del Webb responded:
We are sorry to hear that you are unhappy with the quality of your home and that you are dealing with unresolved issues. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of these concerns along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Del Webb - Very easy process.
- Felix B.
- Verified HomeBuyer
- July 28, 2021
- Bradenton, FL
Very easy process. Great people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They made remote home buying easy!
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Griffin, GA
While I have yet to move in, I love my new home. I will retire next year, and had to make my purchase virtually. I was present for the closing and I am extremely happy with the final result. I closed on June 4th, and my home has already appreciated by 50K!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Oversight of construction is minimal.
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Ponte Vedra, FL
Oversight of construction is minimal. Poor quality. Production homes that are constructed too quickly. High price for low quality materials.
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 2
pretty quick build out process - even during covid time
- Priyadarshi D.
- Verified HomeBuyer
- July 28, 2021
- Fredericksburg, VA
a better attention to details while the process of start to finish to closing is quite seamless and quick
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Del Webb - David C was great.
- James L.
- Verified HomeBuyer
- July 28, 2021
- Griffin, GA
David C was great. He did a great job during the construction and has been very responsive to any issues we have had.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quick to respond to my text.
- Doris E.
- Verified HomeBuyer
- July 28, 2021
- Griffin, GA
The entire experience was great. Everyone was always available to me.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Needs better design in some areas.
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Ocala, FL
Needs better design in some areas.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Poor craftmanship
- Lance S.
- Verified HomeBuyer
- July 24, 2021
- Spring Hill, TN
Poor paint job, poor wood floor installation, poor cabinet installation, sewer backup, etc.
Del Webb responded:
We are so sorry to hear that you are unhappy with the craftsmanship of your new home. If there are any specific concerns we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Warranty service is not good
- Anonymous
- Verified HomeBuyer
- July 15, 2021
- Georgetown, TX
Make sure you check everything and have then walk through each item with you,
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
The lack of attention to detail
- Denis M.
- Verified HomeBuyer
- July 13, 2021
- Rancho Mirage, CA
There are so many homes being built at the same time and not enough support to handle buyers needs. There also needs to be oversight of what is being done by subcontractors and employees and to keep building sites clean. The main focus is on a good review. Sales support was weak.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Del Webb - The home is great your staff very helpful.
- Marcia S.
- Verified HomeBuyer
- July 12, 2021
- Estero, FL
The home is great your staff very helpful. We bought a model and the condition of some things was not kept up to date so dealing with those issues. Also building next door construction debris and damage continues
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - our builder was always there for us to answer any questions that
- John F.
- Verified HomeBuyer
- July 12, 2021
- Port Saint Lucie, FL
our builder was always there for us to answer any questions that we had.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unfinished details all aroun the house including Doors
- Anonymous
- Verified HomeBuyer
- July 11, 2021
- Aubrey, TX
Ignoring the complaints Workers coming to do the fixing in a hurry therefore is not done correctly.
Del Webb responded:
We are sorry to hear that you are not receiving excellent customer service regarding the concerns with your home. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Excellent Home In A Great Community
- Eugene H.
- Verified HomeBuyer
- July 11, 2021
- Ponte Vedra, FL
Pulte built us a great home. No build quality issues. The home was built exactly to specs. Everything met our expectations. A great home buying/build experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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