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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9032 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

9032 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Fair value

  • Anonymous
  • Verified HomeBuyer
  • November 20, 2019
  • Ponte Vedra, FL

This is a production home - Not much TLC into the house!!

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Somewhat satisfied.

  • Marion B.
  • Verified HomeBuyer
  • November 20, 2019
  • Ponte Vedra, FL

Do not close on the home until all visible issues are completely resolved!

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Can't give final rating until we live in house - giving a 3 for now

  • John D.
  • Verified HomeBuyer
  • November 18, 2019
  • Ponte Vedra, FL

We haven't moved in yet, still in NJ selling our house - some items - we had to pay for grab bar in shower $350 - senior comm shoud be free. Door in birdcage Lanai drags on patio and screws missing in back of Lanai at bottom - guys who installed should come back and fix. Too early to tell about lawn - looks bad - neighbors on each side not hapy!

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Frustrating experience.

  • Edward K.
  • Verified HomeBuyer
  • November 13, 2019
  • Land O' Lakes, FL

When choosing a Del Webb development, understand that it will be a community of active people, mostly retired and ready to enjoy the rest of their lives. The most important thing to know is, these are cookie cutter homes, the developer will not bend or change their scope of work. Once you sign on the dotted line, that is it. No changes allowed. Keep an eye on every detail of the building process. The many different subcontractors are not necessarily experienced, licensed or caring of their craft. You will care more about the end result than the individual vendor. They go thru the ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

The Good, The Bad, and The Ugly..

  • Rodney K.
  • Verified HomeBuyer
  • November 13, 2019
  • Bluffton, SC

From the start to under roof and structurally is great, some of the trades work was average at best. On the other hand the delivered finished product left a lot to be desired! Work not complete or forgotten, house was no where near clean, horrible paint job, sanitary sewer was not hooked up to the main sewer... Screened porch, driveway, and front porch were dirty and someone had walked across these areas with muddy shoes/boots. Master bath grout was stained and dirty and drywall finish at the seat and tile where the tile meets the wall was horrific! Definitely are in need of a "Quality ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Del Webb - Lots of issues with being blocked in and not able to get in and

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2019
  • Ponte Vedra, FL

Lots of issues with being blocked in and not able to get in and out of my driveway.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Del Webb - Please spend more time in your walk through so you don't have

  • Anonymous
  • Verified HomeBuyer
  • November 11, 2019
  • OCALA, FL

Please spend more time in your walk through so you don't have to keep calling warranty for issues.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Well Done

  • Rosario P.
  • Verified HomeBuyer
  • November 06, 2019
  • Ponte Vedra, FL

The quality of workmanship is excellent. And the price is reasonable. The Pulte Field Manager is exceptional and responds to any concerns/complaints. There was one issue. I do not believe the sales representative was upfront with us before closing. He did not let us know there would not be a refrigerator included in the price of the home. Even the sales brochure implied there would be a refrigerator. Some would say we should have known a refrigerator would not be included. However there is no need to obscure this fact from new buyers. Let's have full disclosure.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 4

Costs are more than expected for a tract home.

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2019
  • Albuquerque, NM

The actual purchase of the home was an easy process. However, the final build-out cost was more than surprising, especially after you visit the "design center." . Once you added up the charges for simple things "needed" in the home, the price skyrocketed. Ultimately, you felt as though the builder was just out to "nickle-dime" you for things truly "needed" in the home. Perhaps looking into the resales available would be a better option since you would still be in the community and have the amenities and lifestyle one was searchin for from the start. Some of the things; i.e., 10 ft. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Del Webb - Mortgage issues - non responsive.

  • Leslie G.
  • Verified HomeBuyer
  • October 31, 2019
  • Wake Forest, NC

Mortgage issues - non responsive. Goes to trustworthiness. Looking back we over paid for the home. Loved the look and the decorations. Too much space and inefficient space. Workmanship is very good.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Del Webb - Closing was an awful experience.

  • Kenneth T.
  • Verified HomeBuyer
  • October 30, 2019
  • Oxford, CT

Closing was an awful experience. Kevin is outstanding.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 5

Happy to Be in SC Festival

  • Penny S.
  • Verified HomeBuyer
  • October 24, 2019
  • Buckeye, AZ

The build quality of our new home is excellent! We were also impressed with the responsiveness and support from our Field Manager, Kohl F. However, the landscaping by Pulte's preferred contractor was a major disappointment and we will need to redo it all. Do not use their contractor. You will regret it.

Del Webb responded:
We are sorry to hear that you aren't happy with the landscaping for your new home. We would greatly appreciate if you could email socialcare@pultegroup.com so we can assist. ^Abby delwebb

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

It is what it is

  • Alan N.
  • Verified HomeBuyer
  • October 09, 2019
  • Ponte Vedra, FL

Our house project manager was an A+. Other than that Average is what it is

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Medium

  • Susan A.
  • Verified HomeBuyer
  • October 09, 2019
  • Fort Mill, SC

Great design and some nice touches, but appliances and some of the workmanship is definitely low end.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

House address wrong

  • Donald H.
  • Verified HomeBuyer
  • October 02, 2019
  • Corona, CA

House address out of sequence with the rest of the street therefore delivery people cannot find or think we don’t exist

Total Score 3


Quality 4

Trustworthiness 5

Value 4

Responsiveness 1

Response to post closing punchlist

  • Anonymous
  • Verified HomeBuyer
  • September 29, 2019
  • Fort Mill, SC

We believe the supervisor for building our home truly gave it their best, however, after being in the home for over a month now, it’s apparent some of the trade contractors who actually did the work, were not consistently careful, attentive & thorough in executing their required work.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

House Rating

  • Robert Y.
  • Verified HomeBuyer
  • September 25, 2019
  • Land O' Lakes, FL

Process of picking and buying house was very good. Post closing has some issues regarding denial of some what we thought was warranty work. Issue with thermostat unresolved as vendor skipped appointment.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 2

Good service, subpar workmanship

  • Michael L.
  • Verified HomeBuyer
  • September 18, 2019
  • Georgetown, TX

Painters tracked paint in garage and front walk plus numerous spots on tile inside, Bricks unevenly laid in places and a few broken bricks used. Back porch concrete has unsightly gouges. Our grass was brown and full of weeds, while nearby neighbors all had good quality green grass. Cabinet installers put in water stained trim under counters in 3 rooms.

Total Score 3


Quality 3

Trustworthiness 4

Value 2

Responsiveness 4

Del Webb - Pulte seems to build a very solid home , would reccomend as builder

  • Steven D.
  • Verified HomeBuyer
  • September 17, 2019
  • Myrtle Beach, SC

Pulte seems to build a very solid home , would reccomend as builder Some of the materials need be upgraded . Issues that need to be addressed are still not resolved since 7/30.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Del Webb New home survey

  • Angel A.
  • Verified HomeBuyer
  • September 12, 2019
  • Estero, FL

We've been disappointed with the workmanship on various items. Kitchen cabinets, paint finishes, etc.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Our Del Webb experience

  • Kenneth D.
  • Verified HomeBuyer
  • September 11, 2019
  • OCALA, FL

Overall very happy

Total Score 3


Quality 3

Trustworthiness 5

Value 3

Responsiveness 3

Love our house plan.

  • Marlene K.
  • Verified HomeBuyer
  • September 11, 2019
  • Hoschton, GA

Pulte mortgage was excellent to work with. The quality of building materials was not equal to the cost of the house. Builder had no flexibility to correct design flaws.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Sacrificing Quantity for Quality

  • Elaine G.
  • Verified HomeBuyer
  • September 08, 2019
  • Summerville, SC

While I love my new home, due to the number of issues I’ve heard about from my neighbors since moving here, I am concerned that Pulte is trying to build too many homes too fast in Del Webb Nexton which is resulting in a loss of quality for quantity.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Overpriced

  • Michael R.
  • Verified HomeBuyer
  • September 04, 2019
  • Fort Mill, SC

CCR's are too restrictive regarding planting of back yards

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 5

Disappointment and no follow through

  • Robert H.
  • Verified HomeBuyer
  • September 04, 2019
  • OCALA, FL

Empty promises. No follow through. Poor quality workmanship.

Del Webb responded:
We apologize that we haven't been living up to our promises and we'd like to assist with any unresolved issues. Please don't hesitate to email us at socialcare@pultegroup.com so we can help. --Sarah delwebb

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3