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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9629 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9629 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

poor workmanship, no attention to detail, or oversight of substandard subcontractors

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Saint Cloud, FL

From sales meeting to final construction, a very painful experience

Del Webb responded:
We are so sorry to hear that you had a negative experience building your new home and are unhappy with the overall quality. We would like to learn more about your experience so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Del Webb - Easy to work with.

  • David D.
  • Verified HomeBuyer
  • May 18, 2021
  • Florham Park, NJ

Easy to work with. Responsive to any issues in a timely manner.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Great structure and insides ... pay attention to things outside

  • Michael F.
  • Verified HomeBuyer
  • May 18, 2021
  • Wake Forest, NC

The home itself is intelligently designed and well-built. Post purchase, inside warranty items have been handled promptly and to our satisfaction. Pre and post purchase, outside items have been problematic and not handled to our satisfaction.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Attentive to details

  • Allen L.
  • Verified HomeBuyer
  • May 18, 2021
  • Lakewood Ranch, FL

trustworthiness, on time and kept us informed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - My sales rep was very knowledgeable and helped me get the home

  • Cynthia M.
  • Verified HomeBuyer
  • May 18, 2021
  • Spring Hill, TN

My sales rep was very knowledgeable and helped me get the home and lot that I really wanted. The build experience was good and I was updated every week on the status of my home. My only complaint is the paint that was used on the inside walls feels like primer and I was not given any for touch ups!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Pleasing experience.

  • James B.
  • Verified HomeBuyer
  • May 18, 2021
  • Port Saint Lucie, FL

Pleasing experience. Long process though from signing papers till closing date. Otherwise very happy with Dell Webb and Pulte homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How nice the home turned out.

  • Frances J.
  • Verified HomeBuyer
  • May 18, 2021
  • Florham Park, NJ

Both Dean and Ralph were great. They both made the transition into my new home great.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Del Webb - Amazed at how quickly the house was built.

  • Bonnie C.
  • Verified HomeBuyer
  • May 18, 2021
  • Land O' Lakes, FL

Amazed at how quickly the house was built. Just moved in.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Del Webb - Good and kept up the progress during construction

  • Lakshmana S.
  • Verified HomeBuyer
  • May 18, 2021
  • The Woodlands, TX

Good and kept up the progress during construction

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

quality of workmanship

  • Patricia A.
  • Verified HomeBuyer
  • May 18, 2021
  • Ponte Vedra, FL

pays attention to detail throughout the condo;

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent customer service

  • Marlene S.
  • Verified HomeBuyer
  • May 17, 2021
  • North Port, FL

Everyone from that the Del web organization has been exceptional. This includes the sales department, the builder, the warranty department, and the customer service department. (This includes Barbara, Eric, and Trent)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor workmanship of the completed product.

  • Richard R.
  • Verified HomeBuyer
  • May 17, 2021
  • Port Saint Lucie, FL

Subcontractors work is low quality!

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Del Webb - Very responsive - before and during building.

  • Cheryl L.
  • Verified HomeBuyer
  • May 16, 2021
  • Fort Mill, SC

Very responsive - before and during building. Communication could have been better after move in

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Quality homes

  • Angela N.
  • Verified HomeBuyer
  • May 15, 2021
  • Corona, CA

Sean our builder contact was very professional and followed through with every request or question we had. The homes have great floor plans and quality throughout.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Overall it was a good home buying experience

  • Shore F.
  • Verified HomeBuyer
  • May 15, 2021
  • FLORENCE, AZ

Overall it was a good home buying experience

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Del Webb - During our first two month living in a new home there was only

  • Robert B.
  • Verified HomeBuyer
  • May 14, 2021
  • MARANA, AZ

During our first two month living in a new home there was only one issue, a dripping faucet in the tub. It was quickly addressed and we are enjoying our trouble free home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Builder is a great quality builder

  • John M.
  • Verified HomeBuyer
  • May 13, 2021
  • Estero, FL

Builder is a great quality builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Great!

  • Martin Y.
  • Verified HomeBuyer
  • May 13, 2021
  • Richmond, TX

Great! Great! Great! Great! Great!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Excellence

  • Michael C.
  • Verified HomeBuyer
  • May 13, 2021
  • Saint Cloud, FL

All were Great to work with. Excellent Team from start to finish. 1. Marketing & Sales 2. Construction Project Manager 3. Design Consultant

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of integrity

  • Thomas H.
  • Verified HomeBuyer
  • May 12, 2021
  • FLORENCE, AZ

We found that the truth was not spoken very often

Total Score 3


Quality 5

Trustworthiness 1

Responsiveness 1

Del Webb - Get involved and follow up by inspecting.

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2021
  • Spring Hill, TN

Get involved and follow up by inspecting.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

I'm surprised

  • Jill N.
  • Verified HomeBuyer
  • May 12, 2021
  • Rancho Mirage, CA

this isn't my first new build home but I'm very surprised at the number of repairs and fixes that my homes has needed and still needs upon moving in. I realize you're still building but my needs are equally as important after I paid for my home.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

The field manager was excellent

  • Katia M.
  • Verified HomeBuyer
  • May 12, 2021
  • Saint Cloud, FL

In our opinion the field manager is the one who defines the experience of building a home. We were fortunate to have a very professional and motivated field manager (Tom) and that made all the difference. All of our questions and concerns were addressed well before the closing and we are happy new residents.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attention to detail

  • John H.
  • Verified HomeBuyer
  • May 12, 2021
  • Griffin, GA

The best home building experience we’ve ever had!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great house with exceptional Warranty

  • Ralph D.
  • Verified HomeBuyer
  • May 12, 2021
  • Port Saint Lucie, FL

After we chose to live in Port St. Lucie in a new build 55+ community we had gone to everything in the area and Del Webb had the home and site we were looking for. The decorator selections were very good and they kept us updated throughout the build process. After being here for 2 months we couldn't be happier. During these months we had some 'new build' issues that their warranty manager took care of as promptly as possible. Solid build, very good amenities and everyone we've met in the community are nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5