Del Webb Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Real Homeowners Say About Del Webb
With an average rating of 4 stars, Del Webb is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 9785 verified homebuyers to give you an honest look at what it's like to build a new home with Del Webb. Read their unedited reviews, feedback, and complaints to help you decide if Del Webb is the right builder for your new home.
Customer Reviews
Jordan was there to walk me through any questions or problems and Darryl is so thorough and sees to every little detail explaining everything you need to know about your beautiful new house.e
- Donna E.
- Verified Homebuyer
- May 26, 2021
- Corcoran, MN
This was a positive experience and I am very happy with my new house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Floor plans tailored to retirees.
- Rick B.
- Verified Homebuyer
- May 26, 2021
- Spring Hill, TN
Floor plans tailored to retirees. Kept us informed throughout the build process.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 3
Great experience!
- Christine B.
- Verified Homebuyer
- May 26, 2021
- Hoschton, GA
We had such a great experience in the building and purchasing our new home. We lived 2000 miles away and still felt very connected to the building process. The communication with the sales agent and construction manager was outstanding ! We love our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The community is well thought and impressive.
- Richard C.
- Verified Homebuyer
- May 26, 2021
- Rancho Mirage, CA
Everyone I've met and spoken with are very happy that they chose to buy here.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Del Webb - Needed more instructions on things like irrigation, etc
- Karen V.
- Verified Homebuyer
- May 26, 2021
- Summerville, SC
Needed more instructions on things like irrigation, etc
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Consistency
- Pene O.
- Verified Homebuyer
- May 26, 2021
- Rancho Mirage, CA
Knowledge, they no their product. Sub contractors have been with them a long time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - The overall experience has been great.
- La S.
- Verified Homebuyer
- May 26, 2021
- Port Saint Lucie, FL
The overall experience has been great. They delivered on time, good communication, construction of house-5 stars, great community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My salesperson was very helpful.
- Carol M.
- Verified Homebuyer
- May 26, 2021
- The Woodlands, TX
Watch what they do, make sure they get it right.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
The finish product.
- Michael S.
- Verified Homebuyer
- May 26, 2021
- Corcoran, MN
Overall I would say were satisfied. Some minor items weren’t done to our liking. Quality control could of been better. We do love the home! Just the small situation we’re Annoying.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Del Webb - Lack communication from our first foreman on the job.
- Daniel E.
- Verified Homebuyer
- May 26, 2021
- Greensboro, GA
Lack communication from our first foreman on the job. He would give u lip service. We love the area and our new home, now that we have moved in.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Del Webb - Responsiveness to issues.
- Earle D.
- Verified Homebuyer
- May 26, 2021
- North Port, FL
Responsiveness to issues. Not everything went flawlessly but wherever there was a hiccup they did everything they could to make it right. Our build manager Trent was awesome!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte seems to rush through a project, painting, caulking, etc is sloppy, and haphazard
- Eugene S.
- Verified Homebuyer
- May 26, 2021
- Summerville, SC
Try to live locally to your build so that you are able to visit your site regularly and catch items as they arise so that there aren't a lot of issues after you move in.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
I wish I had read reviews first
- Anonymous
- Verified Homebuyer
- May 26, 2021
- Rancho Mirage, CA
My experience was so disappointing, especially with Pulte Mortgage. I loved the location and floor plan of my home, but the only time I felt like I was a client that Pulte was trying to please was during my interior design consultation. They did meet the deadline set for closing, but they did so through obviously rushed final construction details. I initially applied for a very small mortgage with Pulte Mortgage simply to get the promised contribution towards closing costs. However, Pulte ladled on some many junk and excessive fees (both application and processing fees, for example). The ...
Del Webb responded:
We are so sorry to hear that you had a frustrating experience working with our partners at Pulte Mortgage and that you did not feel like a priority to our team. We would like to learn more about your experience so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Del Webb - From the first day meeting with our sales rep to the day we closed
- James O.
- Verified Homebuyer
- May 26, 2021
- OCALA, FL
From the first day meeting with our sales rep to the day we closed on our home all aspects of the build was extremely smooth. Our project manager Sent us a email with photos and a message regarding the progress of our new home, we greatly appreciated of always keeping us in the loop. This is our 3rd Del Webb home and we will continue to tell our friends about Del Webb and the quality homes they build.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great choice
- Linda F.
- Verified Homebuyer
- May 26, 2021
- Fort Mill, SC
Their were many obstacles to face due to COVID. Windows were delayed, appliances on back order, However, after a three month delay the project managers, did all they could to find a solution. During that time they continued their best to move what construction they could move forward and worked diligently once the other windows had to be chosen to complete the house as expeditiously as they could. It was a good experience to work with dedicated project managers and so appreciated.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The lack of detail in building our home.
- James D.
- Verified Homebuyer
- May 26, 2021
- North Port, FL
They were still working on our home the day of closing. Numerous items where not completed correctly. Flooring had two colors of grout thru out the house as though they ran out and just picked a close enough color to finish the job. The flooring was not cleaned, there was sticky stuff all on the floor along with paint and silicon. Tile in bathroom doesn't even flow with the wall where they connect. Out door patio pavers are covered in paint and the screen patio was installed incorrectly with holes in the screening and support beams not leveled. Even the house number is on the house ...
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Del Webb - They are great!
- Mi K.
- Verified Homebuyer
- May 26, 2021
- Aubrey, TX
They are great! I'm happy living in del webb community.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb - I would like a better system of repairs or other problems in
- KEVIN H.
- Verified Homebuyer
- May 26, 2021
- Saint Cloud, FL
I would like a better system of repairs or other problems in the home handled by the builder for the first 30 days at least instead of immediately passing these situations on to the warranty department.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 1
Bad
- Amelia P.
- Verified Homebuyer
- May 26, 2021
- Davenport, FL
Glue, dirt, cement, absolutely the dirtiest new house ever. Yesterday I was on my hands and knees scraping up glue for 1/2 hr. No pride in workmanship. Received a 175,000 house for 275,000.
Del Webb responded:
We are so disappointed to hear that your home was not clean when you moved in. We would like the chance to address this issue and any other unresolved concerns you may have. In order for us to do so, we ask that you please email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 4
Del Webb - Overall experience was very positive.
- Cheryl R.
- Verified Homebuyer
- May 26, 2021
- Myrtle Beach, SC
Overall experience was very positive. Beautiful home and very responsive to questions
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - Stay on top of your GC
- John H.
- Verified Homebuyer
- May 26, 2021
- Saint Cloud, FL
Stay on top of your GC
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Del Webb - So far everything is fine.
- Anonymous
- Verified Homebuyer
- May 26, 2021
- Fort Mill, SC
So far everything is fine. The buying experience was fine. Danielle made the process easy and kept us up to date. The project manager talked to us weekly as we were not in the area. The key will be a year from now.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Marvin the supervisor is great
- Carol H.
- Verified Homebuyer
- May 26, 2021
- Fredericksburg, VA
Marvin the supervisor is great
Del Webb responded:
We are glad to hear that Marvin provided excellent service to you! If there is any additional feedback you would like to share or anything we can assist with, please feel free to email customersupport@pultegroup.com. Thank you for leaving a review! ^AH
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
Our superintendent
- Mark P.
- Verified Homebuyer
- May 26, 2021
- Myrtle Beach, SC
Always kept us in the know with progress
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They suck. Won’t fix even structural problems. I now need to sue
- Anonymous
- Verified Homebuyer
- May 26, 2021
- Florham Park, NJ
Cracked beams. Open roof. Lawn w rocks dead grass and dead plants.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Narrow Reviews by Area
- Albuquerque, NM (83)
- Athens, GA (103)
- Atlanta, GA (425)
- Austin, TX (473)
- Charleston, SC (231)
- Charlotte, NC (116)
- Chicago, IL (23)
- Cleveland, OH (26)
- Columbus, OH - Coming soon!
- Dallas, TX (377)
- Detroit, MI (33)
- Flint, MI - Coming soon!
- Fort Myers, FL (132)
- Greenville-Spartanburg, SC (15)
- Hilton Head, SC (410)
- Houston, TX (302)
- Indianapolis, IN (297)
- Jacksonville-St. Augustine, FL (454)
- Lakeland-Winter Haven, FL (49)
- Las Vegas, NV (638)
- Martin-St. Lucie-Okeechobee Counties, FL (259)
- Melbourne, FL (141)
- Minneapolis-St. Paul, MN (186)
- Morris County, NJ (115)
- Myrtle Beach, SC (313)
- Naples, FL (197)
- Nashville, TN (239)
- New Haven-Meriden, CT (26)
- Ocala, FL (437)
- Ocean County, NJ - Coming soon!
- Orange County, CA (41)
- Orlando, FL (404)
- Philadelphia, PA (77)
- Phoenix-Mesa, AZ (747)
- Raleigh-Durham-Chapel Hill, NC (425)
- Riverside-San Bernardino, CA (358)
- San Antonio, TX (178)
- Sarasota-Bradenton, FL (537)
- Savannah, GA (14)
- Stockton-Lodi, CA - Coming soon!
- Tampa-St. Petersburg, FL (250)
- Tucson, AZ (107)
- Washington, VA (291)
- Wilmington, NC (137)
- Worcester, MA (99)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.