Del Webb Reviews

From our sales associate to our field supervisor, the team was very informative and helpful. The home buying experience was positive, from start to finish.

Our experience from sales through closing through customer care has been seamless, professional and pleasant. Could not ask for more.

I love my beautiful new home and the amazing community!

workmanship of this house is very poor. Move in week was mentally stressful as there were so many things left to be done for me to be happy and to sign off. House is about $100k to $15k overpriced for what we bought. Staff is responsive when i call.

We were not expecting to buy new when we started this venture but we found ourselves having to move quickly after the sale of our existing home. Fortunately there was a quick move-in home available and it had 99% of the features we were looking for. Unfortunately the one feature we would have liked added the contracting team didn't have availability to do for us (epoxy the garage floor), and this was the only quick move in for us to choose from. But the process for purchase was smooth, the site manager met with us and took his time to walk through giving us plenty of opportunity to check out the house. Prior to closing he addressed all the items on our checklist. Overall a great experience and we are very happy with our new home and can't wait to make lots of new memories here! ... More

The workmanship, materials and responsiveness were all shoddy. We still have many issues that have not been corrected nearly 2 months after closing. We are not happy and frankly if we could go back we would purchase from a different builder.

Overall the move has been pleasant A friendly safe neighborhood Most of our needs have been met

Homes are a great value and community is fantastic. However, the quality of the materials and workmanship is sub standard. There is an apparent lack of pride in workmanship.

They care about closing the deal. They do not care about you, your home, or about honesty and integrity. Their employees are dishonest and insincere. The company is cheap and will always choose their profit over the quality of the product they deliver to you. Really lackluster customer service by corporate employees who are experts at complaint deflection, redirection and excuse making.

My main problem, homes are sold for older owners, the Martin Ray single level design has a wood pull down ladder to reach the air handler, the filter needs to be checked routinely, the ease of pulling down a wood constructed ladder vs a aluminum ladder to get to the unit is significant. For what you pay wood should not be used or there should be a aluminum option.

He is a great asset to Del Webb. His homes are beautiful.

the builder representative relation and interaction as the building was in the building stage from foundation to completion and after. Our Rep. quick to follow up and paid attention to detail. Doesn't "shine you on" like some do. Heads up individual

Excellent sales professional and project manager

During the ice storm and without electricity my house never went below 62 degrees.

The overall experience was very good. Time of construction took took a few weeks longer than projected but with Covid 19 that was expected.

The process was quicker than expected and they kept us on pace to meet the deadlines. I wish there where a few more options on finishes.

As a first time builder, I was very happy with the experience.

Was most impressed with the internal build quality. Sealant caulk is applied where the frame and concrete slab meet. All wiring and plumbing frame pass thru's are sealed with expansion foam. This helps prevent pests from traveling thru out the house.

Very quick in responding to questions.

We got exceptional service from everyone we dealt with all the way through the process. The quality of the home for the price we paid was excellent.

Del Webb made the process easy for us as we were building during covid and not able to be onsite often. Nick F. our construction manager and Elaine R. our Sales person were outstanding and helped to make the experience fun; their follow up was exceptional. We're only into the home now for 2 months so we'll see how well he warranty and follow up works in the future but so far we are very happy with the process.

This is my 4th new construction home in my lifetime. Liz was my sales agent. She is awesome. I was surprised at Pulte’s pricing for upgrades. I would recommend a third party inspection prior to closing. Everett really made the difference so we could get my home completed for closing. The Del Webb The Woodlands neighbors and community are fantastic!

The Sales Associate and the Field Managers were responsive, friendly, and efficient

Great price would buy again .

Project manager was great to work with.