Del Webb Reviews

Final walk-through scheduled on same day of closing which doesn’t give the buyer enough time to have outstanding problems repaired. Surveys shouldn’t be completed before outstanding closing problems have been finished. Too many promises made during final walk-through by superintendent that haven’t been done yet. Superintendent didn’t follow-up on workmanship during build process. Comparing this home to our last Del Webb new build in Sun City Lincoln Hills, terrible!

Very poor craftsmanship of base board moldings and doors, nail holes not filled or sanded, caulking not smoothed or remove just painted over, very disappointed in finished detail work. Brand new house and I have to go over everything and repair it myself.

We--and our neighbors--were rushed through the process of selecting our finishes and electrical. Strongly suggest you be actively involved throughout the building process. We were from too far away to check on things. To our surprise, they started building before we could sell our home. (We had planned to rent in the area while building.) Consequently, outlets were in the wrong place, and a toilet is noticeably off center. Even so, I love my home and the area. I feel it is over priced for the quality ; their paint is horrible and it's applied sloppily. You are really paying for a lifestyle--not a home. If you can accept that, then this is a great place. ... More

Was unhappy with, how the crew forgot to install the Loop that was always in contract, so they had to compromise our main slab pour breaking it up to go back and install something that should have been install correctly. They export garage floor to cover the defect, but the expiry job was poorly done many pits in floor. Backsplash wasn’t happy with the finish. All the tiles are not level in home with some chips.

Advise them to the home closely inspected before closing.Walls are not square, cracked or chipped floor tiles,grout all over the mop boards, stucco comming off the exterior,

Interior finishes-painting terrible. messy, lumps rough edges etc. Worst I have experienced in all the houses I'v had built before. Cleaning prior to move in unacceptable. Cleaners mopping floors during 3rd walk thru on morning of closing.

Represented ceramic tile as wood look vinyl floor. My truck will not fit under garage door height. Del Webb does not do lawn maintenance on home owners property. There is not a golf course next to Sweetgrass Del Webb.

Only two units of the 400+ have no overhang above front door! Snow piles against the front door and when open falls onto the wood floor! Deliveries get soaked in the rain! If we were told that we would have this elevation, we would not have purchased this unit. Also No internet or TV for 6 weeks now! Cable was never pulled in the street!

There have been some issues with “ Subs”( plumbing) & minor quality issues. However, overall the process was generally seamless.

Make sure you really check drywall, painters painted floor so check for that, numerous scratches and chips in floor, upgraded carpeting is not good.

Just ok no great. Average

The after care of issues was great At first. Then it was the don't contact me ,call so and so, after that it was need to be reviewed, and so on. Still waiting. Was suppose to receive paint samples ,got a small can of paint with"semi gloss" on it. No color name or code Then was sent a paint chart with names and numbers but didn't tell you which colors went where. The inside paint work was very pooy done, some baseboards weren't even painted . Had a outside water valve stick. Was taken care of promptly

We love our Del a Webb home and the community. So much to offer. Well built home. Our only problem was Pulte mortgage. They were awful. Do not use them. Should have paid cash and saved ourselves a lot of stress.

Interior of home home lacked attention to detail. Builder's supervisors should have caught defects.

This is a production home - Not much TLC into the house!!

Do not close on the home until all visible issues are completely resolved!

We haven't moved in yet, still in NJ selling our house - some items - we had to pay for grab bar in shower $350 - senior comm shoud be free. Door in birdcage Lanai drags on patio and screws missing in back of Lanai at bottom - guys who installed should come back and fix. Too early to tell about lawn - looks bad - neighbors on each side not hapy!

When choosing a Del Webb development, understand that it will be a community of active people, mostly retired and ready to enjoy the rest of their lives. The most important thing to know is, these are cookie cutter homes, the developer will not bend or change their scope of work. Once you sign on the dotted line, that is it. No changes allowed. Keep an eye on every detail of the building process. The many different subcontractors are not necessarily experienced, licensed or caring of their craft. You will care more about the end result than the individual vendor. They go thru the motions and move on to the next house. So buyer beware, ask questions, stay on top of things. If you don't care, no one else will. ... More

From the start to under roof and structurally is great, some of the trades work was average at best. On the other hand the delivered finished product left a lot to be desired! Work not complete or forgotten, house was no where near clean, horrible paint job, sanitary sewer was not hooked up to the main sewer... Screened porch, driveway, and front porch were dirty and someone had walked across these areas with muddy shoes/boots. Master bath grout was stained and dirty and drywall finish at the seat and tile where the tile meets the wall was horrific! Definitely are in need of a "Quality Control manager" ... More

Lots of issues with being blocked in and not able to get in and out of my driveway.

Please spend more time in your walk through so you don't have to keep calling warranty for issues.

The quality of workmanship is excellent. And the price is reasonable. The Pulte Field Manager is exceptional and responds to any concerns/complaints. There was one issue. I do not believe the sales representative was upfront with us before closing. He did not let us know there would not be a refrigerator included in the price of the home. Even the sales brochure implied there would be a refrigerator. Some would say we should have known a refrigerator would not be included. However there is no need to obscure this fact from new buyers. Let's have full disclosure.

The actual purchase of the home was an easy process. However, the final build-out cost was more than surprising, especially after you visit the "design center." . Once you added up the charges for simple things "needed" in the home, the price skyrocketed. Ultimately, you felt as though the builder was just out to "nickle-dime" you for things truly "needed" in the home. Perhaps looking into the resales available would be a better option since you would still be in the community and have the amenities and lifestyle one was searchin for from the start. Some of the things; i.e., 10 ft. ceilings with the filters and smoke alarms up there is a bit unrealistic when you are serving an "adult" community. Changing those items could be not only dangerous but outright impossible for some folks in their late years of life! Who brings an 8 ft. ladder with them when they downsize and move into a new one story home? And, finally having a landscaped front yard for which you had no input is just plain rude. The homeowner is committed to maintaining the shrubs, trees and even the landscaping at the curb without one single choice of the foliage to be the greeting to people visiting the home. Of course, you can change the items after you move in, consulting the many, many, many pages of restrictions...but at your own very expensive cost. ... More

Mortgage issues - non responsive. Goes to trustworthiness. Looking back we over paid for the home. Loved the look and the decorations. Too much space and inefficient space. Workmanship is very good.

Closing was an awful experience. Kevin is outstanding.