Del Webb Reviews
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What Real Homeowners Say About Del Webb
With an average rating of 4 stars, Del Webb is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 9785 verified homebuyers to give you an honest look at what it's like to build a new home with Del Webb. Read their unedited reviews, feedback, and complaints to help you decide if Del Webb is the right builder for your new home.
Customer Reviews
Del Webb - We love our new home and have had a positive experience from
- Margarita C.
- Verified Homebuyer
- March 03, 2021
- Saint Cloud, FL
We love our new home and have had a positive experience from start to finish.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - While teh overall experience was great we did experience with
- Totolo-Banach F.
- Verified Homebuyer
- March 03, 2021
- FLORENCE, AZ
While teh overall experience was great we did experience with some very poor workmanship with the pastering of the drywall. Throughout the home is was evident that who ever performed the wall finishing SKIP TROROWELING TECHINQUE was Terrible. This was pointed out to our field supervisor who took immediate action to refinhish the poor workmanship. Naturaly there were other issues which we considered minor compared to what I just mentioned. In summary the issue has been corrected.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Sales agent I worked with was very helpful and knowledgable!
- Helen C.
- Verified Homebuyer
- March 03, 2021
- Land O' Lakes, FL
These homes have nice design factors.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Perfect down size home
- Robert D.
- Verified Homebuyer
- March 03, 2021
- Fishers, IN
The whole process from selection of style, lot, add-ons to completion was stress free. There was a steady stream of communications and progress reports. We made the right decision to live and enjoy Britton Falls.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - What stands out the most is the attention and responsiveness
- Michael S.
- Verified Homebuyer
- March 03, 2021
- OCALA, FL
What stands out the most is the attention and responsiveness of the entire team as we moved through the process from our initial consideration of purchase to close.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The weekly updates during the building process.
- Christopher G.
- Verified Homebuyer
- March 03, 2021
- Saint Cloud, FL
Our project manager kept us informed all along the way. The house turned out just as we have hoped. Thanks for everything.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very little communication throughout the process
- Anonymous
- Verified Homebuyer
- March 03, 2021
- Mesquite, NV
Pulte is a for profit organization, which is fine, however, they do not have any interest in talking to the customer throughout the home building process. They cut corners where possible and charge the highest prices. Don't believe the sales person, they are going to tell you anything to get you to buy and then there will be an excuse for everything when they can't deliver. They will also retaliate so be careful what you say to anyone involved in the entire process.
Del Webb responded:
We are so disappointed to hear that you didn't have an excellent experience working with us to build your new home. If there is anything we can help with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Yes, even enjoyable.
- Roni S.
- Verified Homebuyer
- March 03, 2021
- Florham Park, NJ
Del Webb is a great company primarily because of the great people it employs. Brian Pascal the construction manager who worked with us illustrates the professionalism, competence and dedication that comprise the workforce at Del Webb. It is people like him that make the home building experience stress free, exciting and yes even enjoyable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The folks are great
- Charles T.
- Verified Homebuyer
- March 03, 2021
- Port Saint Lucie, FL
Excellent response to help with any need you may have .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Virtual build.
- Kenroy E.
- Verified Homebuyer
- March 03, 2021
- OCALA, FL
Imagine buying an home and physically not seeing it until final week before closing, only pictures from base to completion with bi-weekly updates and depending trusting agent, designer and project manager. Delwebb Pulte did it great, pictures helped, but the WOW being there in person makes trusting people involved great. Also completion was on scheduled as promised.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - This is our 3rd DelWebb home, and it did not disappoint.
- Randi Z.
- Verified Homebuyer
- March 03, 2021
- Summerville, SC
This is our 3rd DelWebb home, and it did not disappoint.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New house - SC
- Nancy B.
- Verified Homebuyer
- March 03, 2021
- Bluffton, SC
did exactly what they said they would do - responsive to my questions and problems
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Poor quality in construction, items such as paint, tile, trim
- Phillip S.
- Verified Homebuyer
- March 03, 2021
- Myrtle Beach, SC
Poor quality in construction, items such as paint, tile, trim (inside and outside), bathroom caulk
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 1
Del Webb - From purchase to closing I found the whole team to be extremely
- Bob B.
- Verified Homebuyer
- March 03, 2021
- Land O' Lakes, FL
From purchase to closing I found the whole team to be extremely cooperative and responsive. A great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Could use more upgraded trim and doors!
- Anonymous
- Verified Homebuyer
- March 03, 2021
- Fort Mill, SC
Could use more upgraded trim and doors! Trim painting not done well at all more detail to painting
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Del Webb - The overall experience was great.
- Anonymous
- Verified Homebuyer
- February 17, 2021
- Corcoran, MN
The overall experience was great. However, the quality of materials, such as windows, and workmanship (crooked walls) is subpar.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Del Webb - Our builder, Dennis, was very knowledgeable and great to work
- Larry K.
- Verified Homebuyer
- February 12, 2021
- The Woodlands, TX
Our builder, Dennis, was very knowledgeable and great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - The buying experience with Pulte was amazing.
- Doreen M.
- Verified Homebuyer
- February 12, 2021
- Frisco, TX
The buying experience with Pulte was amazing. I experienced a strong commitment to quality and an amazing customer service culture throughout all Pulte entities. Whether it be home building, mortgage, insurance or warrant services.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Home was built too quickly.
- Patricia G.
- Verified Homebuyer
- February 11, 2021
- Lakewood Ranch, FL
Home was built too quickly. Workman ship is very low quality. No hot water in master shower since Dec 23 Finally repaired on Feb 9. Settlement was Dec 23. Poor quality assurance. Someone should have checked for hot water.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Our New home has good bones
- George T.
- Verified Homebuyer
- February 11, 2021
- Albuquerque, NM
We feel like we got a good value for our money and we love the location.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The Del Webb personal were the very best
- Charles S.
- Verified Homebuyer
- February 10, 2021
- Corona, CA
Same as above. The Del Webb team is top notch.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Builder Seemed More Intent on Getting Good Survey Than Giving Good Quality Home
- Stephen W.
- Verified Homebuyer
- February 07, 2021
- Griffin, GA
Builder intently wanted to close on time, promised a concession on a damaged garage floor, gave an estimate for reimbursement of repair and promised repair the next week. Promised repair to "make invisible" damaged quartz countertop. Over a month later, still waiting on garage floor concession and the amount has magically dropped. Builder cannot repair countertop satisfactorily and refuses to replace it. This is all our fault because we trusted them.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Del Webb - The home was built quickly and on schedule but we've had many
- Anonymous
- Verified Homebuyer
- February 06, 2021
- Rancho Mirage, CA
The home was built quickly and on schedule but we've had many post construction issues.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
Smart, friendly professionals who responded quickly and well from m beggining to completion...and afterward.
- James R.
- Verified Homebuyer
- February 05, 2021
- Ave Maria, FL
Our sales representative was very knowledgeable and very helpful. He and his wife live in Del Webb, and will be great friends. Field Manager was also very responsive and always helpful.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - The people we worked with really care about getting this done
- Robert S.
- Verified Homebuyer
- February 05, 2021
- Lakewood Ranch, FL
The people we worked with really care about getting this done right the first time.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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