Del Webb Reviews

Home is of average quality. Heating system is poor as temperature is not consistent throughout house. Some rooms are very cold while others are quite warm. Lighting plot is awkward with light switches inconveniently placed. Wall boards are thin and window areas are cold. Pulte seems to cut corners wherever possible.

Still waiting two months for our refrigerator we paid extra for at closing!!!!!!

Sales agent was outstanding, construction managers not so good. They have very poor followup. I say that because in six months we had three of them.

I was impressed that all the target dates were met especially during these Covid times Contractors were always honest and kept me up to date on progress. Over all a very positive experience

Management is not very helpful. Too many people and no one responsible/responsive.

Many people buy here for the Sun City name and life style. Del Webb is stamping out homes and only concerned in profit. The finish work is extremely poor. Ironically, the options we paid for were among the worst! The construction supervisor is in a bad spot as they can't hire or fire workers that don't have a clue to what they are doing. I can't even begin to state all of the problems. We quickly refused to let ANYONE of them inside our home to "fix' or 'go over' anything. Our sales person was misleading and uninformed. The mistakes caused the Title Co. and Mortgage people a lot of grief. We were not sure of our numbers on closing day. We lived out of state and feel we were taken advantage of from sales, construction, and Del Webb. ... More

Builder was very timely to any issues that needed attention

In my opinion, the materials used to build our unit are considerably below my expectation based on the price paid, especially since we upgraded almost everything. I realized that we are not buying just a residence, but rather a way of life, but coming from our old to this new home, the floors, cabinets, etc. are a bit disappointing.

We have built six homes and this house is a nice home but to be honest, some of the quality of the product that we paid top dollar for was very disappointing. The paint for example is the cheapest grade of Sherwin-Williams there is. Had to have the bulk of it touched up and we still need to address some more paint issues. It totally will need to be repainted and the carpet we had to upgrade to is quite chintzy and disappointing. We do not feel we got our moneys worth. We know we paid for the location which we love the community, just wish the home had a little higher end offerings for the price we paid. ... More

Purchase process was helpful and satisfactory Build took 30-45 days longer than estimated. Have been in the house almost 60 days and punch list has not been addressed.

Well built home. I’m really starting to feel at home in the community.

It appears that some materials were not up to the upgrade we thought we would have. Also, due to delays on other items, it appears some work such as carpet installation should have been delayed until the cabinets were installed. Also, having an issue with the upgraded tile we chose for the house. It appears to be substandard and chipping for no apparent reason.

Dan did a great job on keeping us informed of the construction status and updates.

The trim carpentry was poor in some spots. The paint job and chaulking was sloppy. The final cleaning was just OK certainly not real thorough.

We love our new home. We enjoyed watching each step of it being built. Everything went pretty smoothly. Since being in our home we’ve had issues with our doors. I sent an email and still nothing. So a little frustrated with the lack of response. But all in all we’re very pleased with our new home.

Love my new condo! Everyone connected to Del Webb has been so attentive and fixed all the problems in a timely manner

I used my own inspector for 2nd opinion. Issues he found were minor

Everyone made it very easy to work with

Res[pnsiveness to requests and attentiveness to the buyer's needs whcih have continued without interruption after closing the sale. ; We were immediately made to feel welcome creating a sense of an instant neighborhood. A first class experience.

Everyone involved with the process of purchasing a home in Bellwether have been very courteous and helpful in our search and decision making in buying a new home. Everything went very smoothly.

Mike Perry and his attention to detail. Trustworthiness and responsiveness.

The various teams have been great to work with and have continued to go out of their way to address our questions and issues that have arisen in a timely manner. Our primary concern to date is the lack of care in much of the finish work. Luckily, they have been quite responsive in addressing the issues, it's just disappointing that those items weren't done with care in the first place.

The front gate system is terrible half the time people can’t get in and then some days there own all day . They are unnamed a lot . The management company is a bit irresponsible and too far away with only a email not a phone number . If there was a true emergency it would be a disaster . Need more resposible people at front gate .

Hire your own private, licensed, inspector to monitor every phase of building. Do not close until all issues - cosmetic and otherwise - have been completed. All issues are addressed by customer care, but not in a timely manner. I am 2 months after closing & work is not completed yet. The master shower is still unusable and revealed a cover-up by multiple services (tile & plumbing) of defective workmanship & Moen products. This is the 3rd house I have had built & the 1st with any (& many) problems. This is a wonderful community to live in, but the build quality is poor.

The foundation and frame of the house is rock solid, but the attention to details not so good. Dozens of nicks, scratches and dings throughout the house, on the walls, doors, door frames, baseboards, window sills, and even the tile floor had several holes like the size of a drill hole. Very weird. The house was finished during Covid-19, so I suppose it is possible getting skilled workers may have been difficult, but I now have a long list of minor but irritating repairs to be made, mostly cosmetic. The biggest issue is the windows are not sealed properly, i can feel cold air coming in from several windows. ... More