Del Webb Reviews

The house feels like a quality home. I’m very happy here.

Everyone was very helpful to helping me make the transition

Great Experience working with the building team. They made my dream place come true!

This is a major investment I expect to receive great service all the way and I am not happy with Pulte

You have to let the building process work and know they will deliver a great home for you .

Electrical Switch and Outlet Boxes poorly installed causing finish plated to be uneven. Painters solution: caulk uneven plates to hide issue. Walls are uneven throughout the house. They only skim coat the drywall joints. Nothing more. High and low spots throughout the house. They use additional trim on flooring and cabinets to hide the unevenness in the walls and floors. Finish painting on trim is terrible." Brush" painted trim, not sprayed. Painting over dirt and rough portion in trim, the norm. No sanding here. Interior doors are unevenly painting throughout the house, with brush marks going in two directions. Same applies to the tile work, not good. Installers/painters are not craftsmen. ... More

Project mgr did a great job.

The actual builder was great. Some of the materials are substandard - was @ bit surprised.

The project manager did an excellent job keeping us up to date with photos, answering questions and checking that all was done well. Been there about a month and all is working well.

Del Web has taken all the worry and chaos out of the home building process and made it an enjoyable experience!

Just a few very minor issues. Pulte took care of them just about as fast as I could blink.

I feel through the cracks at every stage of the process. I don’t know if it was because of COVID or not.

Quality of workmanship and explanation of home needs, etc.

Danelle was a great sales person to work with

The daily communications from the builder re construction status and techniques were wonderful. We lived in a different state but felt very much a part of the construction activity because of the video messages.

With Pulte it's a one stop process. From the building phase through financing and even homeowners insurance it can all be done through Pulte and their costs and rates are reasonable and competitive in the market place. We have had several Pulte/Del Webb homes and found they build a great home in beautiful developments with great amenities.

We bought a house and didn’t see it until after closing!

Our contact person was really great. He kept us informed every step of the way and was very accessible and helpful.

The quality is very poor, the work is like your getting a starter house, as cheap as you can build. This builder does not take pride in building home, issues after issues. I had mold on wood and this builder would not replace the wood, just cover the wood up. Just lots of cheap materials in house.

Our construction site manager in the Del Webb at Traditions site, Joesph “Joey” Simpson was OUTSTANDING. Throughout the construction process, he kept us informed and we continuously observed the quality taken in building our home.

1. Home is cold, even with double panel windows you can still feel the cold air coming from the window. NOT energy efficient. 2. Complained early on regarding kitchen sink, builder refused to change. 3. Yard uneven and unsafe to walk, not leveled properly prior to sodding. 4. Home not cleaned, paint spackle on floors, faucets, etc. 5. Interior doors show uneven areas with dents, and not painted well. 6. Should paint garage without extra cost. Home floor plans are beautiful, but construction, home energy and landscaping are in need of better quality control.

Working with Ken in sales was really good, he kept us informed about the progress of our home up till it was finished. Our building Supervisor Kohl kept in touch with us on each step of the build and corrected any issues that we had along the way. Right now we're compiling a list of items that need to be corrected and will wait and see how that is handled.

Being on the East coast during the construction was difficult and didn’t have the best updates of construction.

Poor trim materials, lousy paint, lousy finish work (use caulk to try & cover up poor craftmanship). Every time they fixed 2 things, they damaged/broke one other thing. They had to install our wood floors 3 times. I (buyer) was the one to find the errors and installation issues with the floors. Pulte would have sold it to me in poor condition if I had not found all the issues. They do not inspect their contractors' work, and hope that caulk, poor lighting, and quick walk-throughs will get them to the closing process. Their entire management team needs to adopt an old management philosophy - "INSPECT what you EXPECT". My spouse said it best:, " I feel like I purchased an old, used house - not a new house, We will have to repair, replace, re-paint so many things - we should have purchased a used house in better condition". An example: after less than 2 months in the house, the finish on the bathroom sink stoppers is already wearing off (and these were their UPGRADED products). I also spent about 2 weeks sanding and re=painting to cover drips, runs & areas where the paint did not even cover the walls. I knew Pulte's reputation was bad, but had heard they had improved.... NO WAY, not after my experience! ... More

Builder was very knowledgeable about all the materials and craft