Del Webb Reviews

Do your research. We were told the wooden fence behind the house would be upgraded to stone and hardy plank and it isn’t. We were told no building would take place behind our upgraded lot and 2 story homes are being built which means no privacy at all. Check and double check. Overall the wonderful neighbors have made up for the disappointment. We have a few punch out items that are not too bad. Quick response

Quality and workmanship is absolutely awful. Huge lack of pride in workmanship, interior finishes and if their clients are taken care of. The construction crews are some of the worst in the business.

Project manager was on site and was always available

So far all seems okay . We had a. Good experience with our builder

Some obvious errors missed by managers before we moved in. Also, the Design of MB water closet is a JOKE!

The home is extremely well built, insulated and great insulating windows and patio doors.

We are happy with our Del Webb home and with the community My only two comments would be that they don't allow enough options for people willing to pay for them, and it would save them money to do so. They also wouldn't allow us to do some things until after closing that they later allowed people n our same village to do before closing, saving them a lot of hassle - and we are still trying to get it taken care of!

The entire process went smoothly for me from selecting a home & options within my budget all the way to getting my keys on closing day. I kept my expectations reasonable and they were exceeded. If you are truly wanting to simplify your life, down/right size, have an active wellness & social life this is the place for you. Make sure you can live with HOA covenants, which are not a problem for me at all, but some people just can't relax & they have problems adjusting. I love it here!

Realize that some of the responses have been slow due to Covid-19

too hard to get attention to get small things fixed.

Great quality for a production build. Good choices for interior and exterior options. Very pleased with build process.

Been very good to work with during all the challenges during construction and virus issues

We are very pleased with the overall Del Webb experience, from sales, construction, closing and first 1.5 months of occupancy

This is the second Del Webb community that we have lived in and feel we will enjoy this one as much as the first.

Mostly good quality. The process for changes before closing was mostly not an option and too complicated and somewhat confusing after closing. Making changes after closing if at all possible, in our opinion, takes too long to get a response from the management board. Good attention until closing. Slow response and communication after closing. The phone numbers for help with problems after closing that is placed on the inside of the doors below the sink, are too low and not convenient for older people to see and access. They should have been place at a higher level and more convenient place, eg. inside an upper cabinet door. ... More

The experience was a bit stressful. Del Web do not agree on our suggestion. We have to follow all their idea and choice. The quality is fairly good but after building 5 houses this one was not our best experience.

Build quality is very good and support from the builder has been good as well.

The home building process was not well coordinated. Seems the workers were not supervised and poor workmanship was not corrected as they worked, but towards the end, which created other problems. Upon closing, the Customer Care department has been on top of everything and making corrections, but it has been frustrating to move in and have issues. Suggest the buyer is involved in the home building process and ensures corrections are made before moving to the next stage. We are however very happy with the community. It is beautiful and worth the growing pains of moving in and getting established. ... More

Sales team was wonderful. Respond to all questions and concerns immediately, and a pleasure to work with. Some issues at closing with getting all work completed. Still waiting to get a few issues resolved

We are very pleased with our new home. Everyone has been very helpful

I pleased with the property, I'm not a nit picker. I think my feedback would be more meaningful or helpful after a year onsite. I'll be communicating as we go along. I'm concerned about maintenance of the trees. They add a lot, but in a hot dry climate require attention. The third party common area is a concern at this time. It may not be so in the long run.

Builder did not check for proper operation of items prior to handing over home (no hot water, shower door fit, AC/Heat condensation runoff, dryer electrical outlet upside down, dead plants, Whirlpool microwave/oven combo operation). AC unit positioned outside of Master bedroom window (very noisy).

We had three different building managers during construction. The first 2 were great but the last one seemed to lack the detailed approach of the others. We were Late e in getting into our house due to the pandemic and when we finally got here we found several things wrong and the house was not clean. The process leading up to the build was excellent. The sales and design staff were very supportive and helpful. We felt that the foundation and build leading up to dry wall were excellent. Most of our issues were things forgotten or related to installers (floor, cabinetry, door That doesn’t fit). After such a long wait it was disappointing to find issues (although mostly minor) in our new home. ... More

Please note Jared was awesome as our build supervisor!!! He was on point!!!

Very good sales team and design personnel. I think it would be advantageous to hire a construction manager unless you are onsite or nearby to oversee ongoing construction