Del Webb Reviews

The builder team was very good.

Project Manager was on-top of everything and provided weekly updates with pictures. Access to the "build web site" is especially helpful in keeping updated on the progress of the build.

Love, love, love my new house! However, beware if you are buying a lot in a brand new phase of the neighborhood. It has been a NIGHTMARE trying to get deliveries to my house...no one can find it on GPS....there is another street in Del Webb with the same name, but different suffix . My street name was changed after move-in, which has been frustrating to have to change it with utilities. AT&T internet was not available until after I moved in. Still waiting on street lights....

We signed the contract to build our home in late February pre-pandemic. Despite the COVID challenges, our home was completed on time. There remain a few issues to be resolved, but for the most part everyone has been responsive.

Everything went smoothly.

From contract to closing process was smooth and easy. Sales Rep was fantastic! He knows the business well. A lil more attention to detail by the different trades during construction could have eliminated a lot of warranty work that is now being completed. The cleaning crew before closing was disappointing.

Consider that you will need to invest a substantial amount in options/upgrades.

Please hire authorize inspector to examine home for possible areas that need proper completion. Close on selected property only when all items completed.

When adding on your options watch out for what I call creeping elegance. Your 300000 dollar house can become 400 real quick.

Quality products still being offered on home construction. However their workmanship level has diminished when it comes to actual installation of those products. Built a home in same community five years ago and had absolutely no issues during construction phase. With the second home built in 2020, had to constantly bring up issues during construction; missed options, options I did not select, quality of installations on tile, drywall, cabinets, etc. Very, very different unexpected experience. I chose to come back to Sun City Peach Tree because of the first building experience so was completely taken by surprise on this second build. Would still live here but be prepared to watch closely how the house is built during construction. ... More

Make sure you ask a lot of questions prior to buying. Most of finishes and details are standard and very basic. You need to negotiate for upgrades.

Although no complex endeavor comes out 100% correct the first time, we are impressed with the builder's responses to correct the relatively minor issues we've discovered.

We've only been in our house for now 45 days. We love the overall set up for the house but there have been issues. To Del Webb's credit it seems they are trying to resolve the remaining items we have as respects construction errors. However, we seem to find more errors or stuff not working each week. These are not major items (a faulty electrical plug and an obstruction in the wall for flat screen) but they are annoying and makes you wonder what else is hiding behind a wall. I'm sure they will ultimately get corrected but your fast track process and quality control could be better. You're design for the floor electrical outlet outlet could also be better. It's a grounded plug outlet but it's not deep enough to accept a plug. The cover will not close and must be left off once a plug is inserted. We're still waiting on a replacement door for the lanai (2 months) along with 2 replacement draws for some cabinets we were promised. We still don't even have a registration code for the neighborhood HOA portal. We were told we would receive it within 30 days (also now at 45 days). ... More

Our home is well built and we love the design and extras. Issues arising during construction were handled professionally and promptly. I also felt that we could trust the construction team and received feedback during the process. It is important to stay in close communication with Construction Manager.

Bought a house in the spring and was happy with the experience. Was it perfect, no, but nothing ever is, but the crew was there to address my issues. Only complaint is our lot includes a drainage bed that takes up half the yard, that was never disclosed to me.

workmanship could use improvement

The individual in charge of the build was very professional and paid attention to detail

The whole process was easy. I lived and worked 2 hours away...I still felt connected to the build process. Project manager supplied pictures weekly to keep me informed. Great experience.

When our PM was taking care of problems things were handled very well. He is excellent. When we switched over the communications slowed down. I have three issues pending right now that I still have not heard when they will get fixed. To be fair one just happened Saturday. All of our smoke alarms went off and would not reset. It’s very noisy in here when that happens. Must be a wiring issues .

We bought the same model we lived in TN. Loved the size. Not too small and not too big

Del Webb has gone over and above their effort to make home ownership here a rewarding experience. They are constantly maintaining our propertY and the common areas to keep everything beautiful.

This great company is above board and kept us in the know every week with photographs and emails. A great group of individuals.

I closed on my new home at Del Web Sun City in Buckeye AZ in July; but have not moved in yet. I plan to move in at the end of September. At the final walk through I was very happy with the final product. My Construction manager was excellent and did a great job. I found the Design Center staff to be very unprofessional and non-responsive to errors they made in documenting my choices and was forced to live with their errors. Some of the material choices where not current as far as technology, ie Can Lights and Controls; window material vinyl versus wood or fiberglass.

We are pleased with our home. We liked all the models and felt that they were well designed, but the Steel Creek was the right one for us. This is our first new home, so the experience -especially during these times of Covid- was a bit daunting. However, the team at Del Webb helped us every step of the way. At all times they were caring, thoughtful, and professional. We are so grateful for their support!

This is our 4th new home build. From the home model selection with the many, many construction options to the numerous options for materials to be used, I feel that Del Webb has a great system, product and method. Yes, there are some things I would have liked to have as options but I can understand why they have to limit some of the upper end selections. The build process is well done and I feel that all of my needs were addressed. One big thing that was different about this construction process was how clean the job site was. I have never had my tile floors covered after installation before! During my site visits, EVERY worker was considerate and friendly. They really cared about the job they were performing as well as being clean about it! Yes, there are costmetic items that are being added to my “punch list” but that is to be expected after any new construction. Considering my build was right in the middle of the national COVID shutdown, I feel very fortunate that Del Webb has the relationships with suppliers that my construction time line remained as promised. Every phone call with questions to my construction manager was answered in a timely fashion. Communication is important on a “long distance” build. My manager was the best before, during and after the build! ... More