Del Webb Reviews

The house is build very fast, their schedule for building the house is excellent. You almost can program your move in.

Had warranty issues from day 1 from appliances to electric to plumbing. Little response from warranty department with no urgency until we escalated to supervisors in charge. Very disappointed in our experience to date.

When we had a question we often did not receive a call back ASAP.

First of all, let me be clear. Karl, our field manager, was the BEST ever. He was did his best in trying to schedule the trade men to tackle the items needing attended - by there was and still is a delay in getting things done. He bent over backwards for us. We paid a lot of money for our wood floors; probably way more than if we would have done it ourselves from a separate flooring company. But, I wanted to file a claim, the floor representative came out and said indeed there are many issues and would get it fixed - but have not heard anything. Not sure why Pulte uses a whole panel screen for the lanai - the screen comes undone so easily and repairs will be needed after each heavy wind. Should be a better way of installation and/or product. There should be more customer customizations while making choices - not just a cookie cutter and that’s the way it is. ... More

This is my third new home. What a difference from the others! All the folks at Pulte were courteous, quick to respond to my questions and made this the easiest purchase ever. It was such a pleasure! The community is gorgeous and the amenities are great. And my home...just wow! All the extras make this home such a great value. Thank you!

Does not get any better than this.

This was the first house we built. The construction manager - Chris P. was FANTASTIC and frankly saved it for us. We wound up having to settle for some stuff we did not want and did not get some things we had wanted.

OUR sales representative was excellent and co-operative in every phase our home building process.

Betty was THE BEST. Thanks

The entire team from sales to construction to mortgage was terrific. The experience was great all the way through.

Some minor issues as expected. Job super was outstanding!

happy with home. neighbors are great. mowing crew needs some guidance

The construction process was very pleasant and builder was very competent.

Check all doors, cabinets and garage doors. Too many chips, cracks and spaces in cabinets walls etc. Noises when closing the garage door. When you do the walk through, prior to signing, take the time to look carefully at the entire home. If you see inferior quality workmanship and the poor condition of doors and cabinets, say so.

I was told from day one that this was a production build and that Pulte would not make accommodations for individual buyers. That was absolutely the case, without exception. I have never worked with such an unyielding builder. The quality of the workmanship is subpar and the field manager was unwilling to fix the problems. I have had the opportunity to speak with many neighbors now and they have all had the same experience.

It is a good experience...our saleslady missed giving us some of the available options, but overall we are very pleased with our new home. It is not a custom house..we understood that going in but able to fulfill our needs in most ways. Our builder manager did an excellent job and was easy to work with. Our only complaint was that there were some options we did NOT want, but not taking them was NOT an option. I find this strange as it costs them time, labor and material...we then took them out after we moved in...this is a lose-lose in my opinion. Buf overall..a good experience and we love our new home! ... More

Good builder walk throughs. Responsive to post move in issues

I understand they have changed the 10 year warranty to now homeowners have to pay labor on the products. Del Webb has been a disappointment in several ways unfortunately. I don’t see how these surveys matter I don’t believe Pulte really cares!

The field Managet was great!

The real base price includes the cost of the lot which is NOT included in the advertised price. We are still very satisfied with our purchase. After taking ownership of our home, it takes too long for vendors to come back and fix what is broken.

DelWebb sales representative was very professional and concise.

Our experience with a "near custom" home in a newer Del Webb community was excellent. The entire process was smooth. The Construction Manager was very responsive and great to work with. I would happily recommend a new home within a Del Webb community.

Our first construction manager didn’t even contact US until after Sheetrock was complete. The second one was fantastic right up to final walk through, after that he became nonexistent. It’s been almost two months and we get no response on punchlist items. As to the lack of attention, walls are not square, most door’s are sticking, cabinets are coming apart, which to me means the construction manager it’s not holding the contractors to any quality standards.

Be patient with Covid-19 and all and you will have a nice home. The people I have met seem very nice.

Compared to the Del Webb communities in Wickenburg and Rio Verde this is a steal.