Del Webb Reviews

The project manager on our home as well as the salesperson were the most responsive, concerned, knowledgeable and courteous team we have every come across in building a new home (This is our 5th new construction home).

Ask lots of questions and hopefully get truthful answers.

114° F and it is so comfortable.

Wonderful new home. Built solid. Excellent workmanship. From groundbreaking to closing a wonderful experience. Questions answered. Walk through allowed. Meetings with foreman encouraged. Just a wonderful, hassle free experience.

The design and quality of cabinets is disappointing. It’s a basic cookie cutter house at a premium price.

several workmanship issues for new home that were completely unnecessary. there were several almost stupid mistakes and issues that the builder should have seen during the building process. the field manager did a great job to correct them and the warranty department run by a lady here at del web is wonderful, she schedules everything that's needs to be fixed, you can count on her. most members we spoke with were very disappointed with issues in their homes caused from the builder.

Excellent, responsive and very quick customer service. I was pleased all through the entire home build!!

It was very helpful how our construction foreman, Nick, sent us weekly photos of our building progress. From beginning to end, our experience was exceptional.

It was a very enjoyable experience dealing with everyone. They always kept us informed of progress and they stayed on time.

The quality of the homes is excellent. However, base prices advertised are a long way from end price. Upgrades are costly.

Great

I have built several homes for myself and spent over 30 years in construction. I feel my review is reasonable and accurate. 1. The Pulte team I dealt with were all professional, polite, and helpful. I give them an A. 2. The quality of material and workmanship was, at best, a c+. 3. Choices at the design center were limited and most items were overpriced. 4. The inflexibility of management was extremely frustrating and disappointing. 5.. Due to Covid-19, I have not experienced the clubhouse or amenities. It seems to be a quality built facility and I look forward to being able to swim, exercise, and become an active member of our new Dove Mountain community. ... More

Be prepared to pay 35-40% higher than the advertised base price. Everything adds up. A lot of consumers thinks it closer to 10% and are really shocked when they see their bottom line.

Major issues found upon move in. Builder is months behind and can’t fix. These are not warranty issues the issues are sloppy workmanship and DelWebb not supervising their contractors to assure of a quality home build. This is our fourth home build. We are very disappointed in the final product.

The closing went very smoothly and the representative was professional and didn’t rush he answered any concerns I had. After moving in the builder, Josh, has been wonderful ensuring the few things that needed to be fixed have been and repaired in a timely manner. He is a thoughtful and caring young man.

There are many issues with the home that should have been taken care of before we moved in.

The construction quality of my new Del Webb home is very impressive! They use high quality construction materials. The workmanship is second to none! Some very minor issues were corrected in a timely manner. The community amenities and landscaping are outstanding! I highly recommend Sun City Mesquite by Del Webb!

Wonderful company to buy from --- great sales, service and design!

Friendly, pleasant, knowledgeable

Issues with fixes has been frustrating. Response in some cases slow or ignored. Some issues were addressed in a timely manner. Not happy with the bumpy lawn and the fact that it is on all sides slanted and very difficult for me to walk on. Otherwise I love my house.

The wood work in this home is horrible. Flooring company was sloppy when laying the grout. Been in the home for 2 months and none of it has been fix. Not scheduled for another month.

No hard sell, guidance along the way, easy, good value. Highly recommend!

I have to give the credit for a great home to my building manager. He never failed to call me every Friday morning to let me know what I would see on my weekend visit. He was responsive to every question I had. He truly wanted to build a solid wonderful new home for me and believe he he did just that. He is an amazing asset to the company!

It would be great if the workers took better care to do the job right the first time. Then we wouldn't have had to have so many things redone to get them right. Yes, all issues were fixed and resolved in a timely manner.

House was ready close to promised time. Many mostly minor issues remained, some of which still do six weeks later. All in all, a good experience however, provided remaining issues are satisfactorily resolved.