Del Webb Reviews

Very poor finish work, gouged concrete drive, drive and walkway has never cleaned, holes in walls patched and spackle not matched, backing not installed to mount towel racks, toilet paper rolls and shower grab bars. Low quality cabinets, dents in cabinet doors bath room door. Sod poorly insralled, standing water in back yard. Floor tiles not cleaned etc. Need I continue?

We are happy we bought in Carolina Orchards, but more for the location and amenities than the house. Pulte's design center is very unimpressive, from the offerings to the expertise of the design people. Unfortunately, the people there and in the sales office aren't as familiar as they need to be with items like the functionality of the appliances. They don't tell you what model numbers of appliances you are buying so you have to take their word for the funtionality. I caught a function error in what I was told by the sales person and the manager of the design center about what my microwave/oven combo would do. Once I saw the model numbers when delivered to the property site and looked it up, the information given to me was wrong. They changed the appliances, but at an additional cost of $1800 to me. They had no interest in accepting any responsibility. It was only 3 weeks from our closing, so I really had no choice at that point but to accept it. On the outside of the home, the landscaping is pitiful. Many of our bushes and trees were just dropped into a hole and covered with pine straw. Theres was no dirt around the root ball. Many patches of our sod were and still are completely dead when the house was delivered. All in all, like the title says, its just a production home and all that it implies. On a bright note, our building superintendent was very easy to work with and always responded to issues we had. ... More

I had great difficulty getting a closing date for my new condo purchase. I had a home to sell and had to pass up a good offer because I didn't know when my closing date would be for my condo. I ended up accepting an offer that was a lot below the offer I had to pass on.

Lack of follow-up and poor attitude.

From start to finish we had a great experience with Del Webb

Would love if our landscaping was taken better care of. Matt our salesman and Thomas our finish guy were both wonderful

My builder supervisor(David) was great, responsive and prompt. My house's quality exceeded my expectations. Thanks You David!

The construction teams have been excellent and worked hard to assure all was done well. The community is well kept. I am very glad I bought here. The only negative experience was the buying process which was difficult because I couldn't get answers to my questions and I felt that I was begging to buy a house here.

The construction went smoothly. The house is well built and extremely impressed at the quality of the house. However, the confidence of sales person to loan officer and others in terms of communications to the buyer (me) was quite poor.

The sales staff were supportive. Showed me many options to help me feel comfortable choosing a floorplan that worked for me, and not just one of the models. The design center was great. My construction manager gave me weekly updates, and made sure all of my questions were answered. I never felt like a bother. I was able to ensure my forever home was just what I wanted.

The Pulte team kept us informed of our homes progress every step of the way. The job supervisor, Jordan, was so thorough with his inspections we had minimal items to be addressed at the time of closing. The quality of the workmanship was excellent. Extremely pleased and would recommend Pulte as a builder!

The house design and fundamental build is excellent and the location can't be beat, but the fit and finish of the trim and paint was unacceptable. Be prepared to redo a lot of finish work if you expected a quality job.

Lots of unkept promises, shoddy workmanship, and no quality control,

some minor problems that dell webb still hasn't fixed.Both sliding glass doors take two hands to open and close. Exhaust fan, I repaired. Never finished painting wall. Cleaned grout of floors for weeks. Threshholds trashed, I repaired. Doorbell in-op.

We appreciated the help and smiles from the Model Homes assistants. They are friendly and extremely helpful. Our home was built with the highest standards and the our project manager was helpful in all aspects. We are excited to start the next phase of our lives in our Del Webb Home. Thanks for everything in the build. Our experience has been beyond satisfactory.

Generally very happy with our new home, but there are some quality issues that should have been caught by the construction team.

Need to keep a close eye on what is being done in a house being built. Builder tends to depend on warranty work instead of doing it right the first time. The focus is not on quality but they will deliver when they say they will. The good news is warranty team never complains about fixing building issues.

The sales process was enjoyable. The salesperson was honest and knowledgeable. The design process was somewhat tedious but the consultant was a skilled designer, patient and helpful. Options and upgrades are limited and changes not allowed after selection. This is annoying but explained as necessary. We are very happy with the quality of the materials and workmanship. Some finishing have yet to be completed and timely attention to our issues has been spotty.

The homes are well constructed and displays that some pride and thought was put into the designs.

I was so impressed with my weekly update calls with Natalie and Jordan! They made doing this long distance easy! I love the quality of my new home.

Front door issues.

called many timers,Nick never responded.

Not one trade need their job correctly, had issues in all areas

We have a new home that due to the virus we can't be at right now. Can't wait to be able to move into. Have 1 issue to have taken care of in guest bath.

Finish work was contractor grade. Don't expect highest quality