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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9518 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9518 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Just OK.

  • Michael T.
  • Verified HomeBuyer
  • April 15, 2020
  • Estero, FL

Love the layout and construction quality. The finishing touches seem to have been done in haste - several fixes needed

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Disappointed

  • Alan M.
  • Verified HomeBuyer
  • April 15, 2020
  • Fort Mill, SC

Salesperson-mishandling of issues at closing and mishandling of issue with kitchen cabinet Building supervisor-he was responsive to issues during construction that he could control In general-poor quality workmanship and finish; poor value for a $200./sf home

Del Webb responded:
Thank you for sharing your experience and for bringing this to our attention. We are sorry that you had a negative experience working with our team and we would like to learn more so we can work with you to make things right. To do so, please email customersupport@pultegroup.com so our team can be in touch. ...

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 4

Del Webb

  • John K.
  • Verified HomeBuyer
  • April 15, 2020
  • Estero, FL

We are very pleased if the quality and support we received from the team at Del Webb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - We have not moved into the house yet.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Rancho Mirage, CA

We have not moved into the house yet. After taking possession we experienced a few problems with the house but they have been rectified. The one issue I have is I feel there should be more communication with Del Webb regarding HOA issues . We are constantly scrambling to find out how to address issues i.e. landscaping to name just one . Living 500 miles away makes it difficult .

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Del Webb - I am enjoying my new house.

  • Sherry A.
  • Verified HomeBuyer
  • April 15, 2020
  • Hoschton, GA

I am enjoying my new house. The builder was very helpful and explained everything in detail

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb Review

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Georgetown, TX

Project Manager Carl was extremely helpful, responsive and professional during the entire building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good quality product.

  • George H.
  • Verified HomeBuyer
  • April 14, 2020
  • Georgetown, TX

Our builder did a very nice job in the construction of our new home. Overall a good quality product. We are very satisfied with the end results.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Insure that your home is complete before closing!

  • Kendell S.
  • Verified HomeBuyer
  • April 14, 2020
  • Georgetown, TX

After closing date was scheduled there were several days of bad weather. Much of the final completion details were delayed but my builder insured me that he would see that all would be completed shortly after closing. However, I have had many task yet to be completed and am having to go through warranty to get it done. Now the Covid-19 virus has delayed completion further.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Great overall experience!

  • Arthur K.
  • Verified HomeBuyer
  • April 13, 2020
  • OCALA, FL

Our home buying experience was excellent from our Sales agent to the Design Studio personal and our Field Manger! We would recommend a Del Webb home to anyone interested in having a new home built!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good!

  • Donald B.
  • Verified HomeBuyer
  • April 12, 2020
  • Corcoran, MN

The workers were very efficient! Staff is helpful and always pleasant.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

So glad we bought here!!

  • Bobby C.
  • Verified HomeBuyer
  • April 11, 2020
  • Aubrey, TX

Preston is a dream to work with. He answers texts quickly, and problems are addressed quickly. We really appreciate that as new home owners.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied Homeowner

  • Daniel E.
  • Verified HomeBuyer
  • April 10, 2020
  • Florham Park, NJ

The entire home buying experience was conducted with honesty and professionalism on the part of the Del Webb sales people to the individual that walks you through your finished home. Never once did anyone promise anything they could not deliver.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Horton Review 223 Tomelloso Way

  • Robert H.
  • Verified HomeBuyer
  • April 10, 2020
  • Davenport, FL

Great on-site managers Great people in sales office Closing was a snap Getting the loan took some work with required paperwork but it was good also

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Love the house

  • Richard P.
  • Verified HomeBuyer
  • April 10, 2020
  • Buckeye, AZ

They buying process was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

feedback

  • Frank P.
  • Verified HomeBuyer
  • April 09, 2020
  • Wake Forest, NC

Disappointed in Kitchen aid cook top. Terrible. You can't see the controls. Tank less water heater is worthless. The amount you save on gas to heat the water, you waste water waiting to get hot water by a factor of ten. Get rid of them. give me back my water heater. A change order process/system is terrible. Too many hand offs between vendors. The stone vendor applying stone on fronts does terrible work. No education on key mechanic - Heating and Cooling systems. Someone should be in charge to sit with the home owner and be up to speed about all the stuff the homeowner needs to understand and ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 3

Loving our new Del Webb home

  • Janice O.
  • Verified HomeBuyer
  • April 09, 2020
  • Corcoran, MN

We were so excited when we heard that Del Webb would be building in our community so we waited and were one of the first ones to purchase here. The building process was exciting as we met with our sales associate, and visited the design center, to make our choices and design our dream home. It was fun to be able to drive by during the off construction times to check on the progress of our home. Our project manager was awesome and kept us up-to-date on the activity as well as providing walk throughs during the build. If we had any concerns, he was always very prompt in responding. We moved ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Beautiful Community

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2020
  • MARANA, AZ

We selected Del Webb Dove Mountain for two primary reasons. 1. Very livable floor plans and 2. A beautifully designed community - modern and inviting.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

our construction supervisor was trustworthy and knowledgable about the home as it was being built. We had great trust with his knowledge and recommendations during the building process

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2020
  • Land O' Lakes, FL

Trust your building supervisor. He or she is in charge of scheduling each contractor involved with your build. They are controlling those contractors to the best of their ability. They will resolve any issues you may have with the build. Have Faith in their knowledge they have been doing this for quite awhile.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Great home in a 55+ community!

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2020
  • Lakewood Ranch, FL

Great home in a 55+ community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trim

  • William B.
  • Verified HomeBuyer
  • April 09, 2020
  • Georgetown, TX

Window sills not finished just chopped off, inside window frames not painted same as wall color, no knobs on bathroom cabinets, paint spatters everywhere including carpet, downspout ran 3’ across from corner to driveway, garage door not painted with 2 coats. Punch list was never completed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Experience with this house, and some lessons learned,

  • Donald F.
  • Verified HomeBuyer
  • April 09, 2020
  • Griffin, GA

The build process was great and very much stuck to the schedule and even finished earlier then I expected. There were some quality issues, and I advise anybody buying a home to make sure they really take their time during the walk-through to look at everything!. I would also make sure everything is spelled out about what your upgrades are, there were things that weren't completely spelled out on the pintail build sheet. All this being said the house looks great, my overall experience was great and I look forward to many years living in this home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Hot water

  • Michael H.
  • Verified HomeBuyer
  • April 08, 2020
  • Spring Hill, TN

Hot water takes forever to come out of any of the faucets. And if you shut the water off and return a few later the process begins again. WHY

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Quality disappointment

  • Berdell R.
  • Verified HomeBuyer
  • April 08, 2020
  • Fort Mill, SC

Somewhat disappointed in the quality of materials and workmanship for the money we paid for the home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Winter Move-in

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2020
  • Corcoran, MN

The driveways, grading, landscaping and exterior work are not completed yet due to the time of year that we have moved in. Therefore, we cannot give a final overall grade. Our experience thus far with Pulte and all the construction crews has been outstanding. We are pleased with our new home and the quality. As with any new construction, there have been some issues but the response has been above and beyond.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good Experience

  • Harry H.
  • Verified HomeBuyer
  • April 08, 2020
  • Frisco, TX

Good Experience overall. Quality of trees and plants bad in comparison of neighbors. One tree was dead and has not showed leaves. Construction Manager and initial sales person were exceptional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5