Del Webb Reviews

Great salesman and project mgr. did everything he promised.

The quality of workmanship and value exceeded all my expectations. The couple of minor items that needed fixing were addressed immediately. My project manager was wonderful - always had a smile and treated me like I was his most important new home owner. He took his time during my final walk through and made sure I understood everything he was showing me-I never felt like I was on time schedule! It was a great experience!

The process overall was good. We had a good sales person and good staff at the design center. One thought I had that I would advise new buyers is to consider what the landscaping package includes. This is the biggest after market expense. If we had purchased the package it would have had a nominal impact on our monthly payment and we could have supplemented after market. Just my thoughts.

This was our second Pulte home having purchased a Summit Surry Crest Loft in Sun City Carolina Lakes and living there for ten years before moving to SCTX. Overall we are pleased with the quality and value of Pulte homes given that they are mass produced and not custom houses. The options for elevations and add-ons like Sun Rooms and patios allow some flexibility to personalize the house. Not many options for landscaping, that is an area where Pulte could improve. Sod lawns in our neighborhood tend to be weedy. Warranty department and our field manager were excellent helping us prepare to move in our home as were the closing department at Pulte tItle. No real complaints about home - we enjoy living in a Sun City community with many amenities although all activities are shut down until the coronavirus situation is resolved. ... More

From the moment we stepped in to the sales office to them time we closed we noticed a huge difference in the way we were treated, compared to other builders. A positive experience all around.

Got exactly what we wanted and expected from Del Webb. Great floor plan and we're amazed at the usefulness of space in a home just under 1500 sq. ft. The sales and construction staff were super. Only disappointed with 1) the amount spent on options, and 2) the lack of options with light fixtures, plumbing fixtures, paint colors and limited tile choices.

All good

The local team from sales and building group have been very good to work with. Jeff and Mike are the two I work with most and have been nothing but professional. We have been in the house about 6 weeks now and been very busy making the house our home but have seen nothing to concern me about the quality of the home. If there is any area that I wish were different albeit I don't think exist is around the home being built next door. The mess along the side of my home (which is the only side I have a gate) is a muddy trashy mess. I am sure they will fix it but just the amount of debit coming in the yard along with the mud is frustrating. Maybe there is something better could be done than the orange stuff like a plywood wall? I know it won't last forever but Just a thought. ... More

We live in Vida @ Escencia. Outstanding developer & development. We absolutely love our new home.

Everyone of the Pulte Staff from sales, design, financing, insurance and construction that we worked with were very professional and did an excellent job and we are very happy with our new home.

The location is beautiful and peaceful. During the construction process the field project manager kept us updated and informed. Since moving in the list of things that need to be fixed is long. Here are several examples: cracked tiles in master shower, gaps between exterior columns and siding, a screen door that falls off track, roof nails not attached. At last count there are work orders for 8 contractors to return and fix their work. I have given a few examples. The customer care manager has been responsive and communicates as the issues get fixed, but the list is too long for a new house.

This is a retirement community. Home is NOT senior friendly.

As a single woman preparing for retirement in AZ...3 things were important to me: New Community, Safe and Quality. Del Webb Dove Mountain exceed my expectations. The purchasing experience was easy, my building foreman was friendly, knowledgeable, responsive, and explained thing so I could understand. It was a wonderful experience and after the SIP I hope to enjoy the community in Marana, AZ.

Construction seems to be good. The people who do the finish work don't seem to have any pride in the work for the most part, a few do!!

My superintendent Randy was great. Always patient and understanding and promptly reactive. Some items way overpriced (esp. at design center where there is a great deal of pressure. Hardware like kitchen sink, towel holders, toilet paper holder look nice but very poor quality. Stella, our sales representative was very honest and helpful.

The Del Web community in Ponte Vedra along with local events and activities in nearby Nocatee offers best of lifestyle accommodations for retirees. We moved to the area from New York in early January and purchased a new spacious Carriage home. Thanks to the professional staff at Del Web we were to get the upgrades we wanted along with the financing. We were able close and move into our new home in 30 days!

I wish that workmanship and materials were separate categories. The materials are exceptional. We have built houses before and were impressed at the quality of the materials from concrete slab to joists and flooring. Workmanship on the other hand is good but not excellent. There is no pride in doing a job well, but seems to be a goal of getting the job done fast regardless of outcome. For the most part we are still happy to be here and feel we have a good home. Pulte could make them all GREAT homes if they would slow down and make workers accountable.

I have only been in the house for 2 months. I am sure they will take care of any problems at the 1 year review.I feel very comfortable with everyone at Pulte/Del Webb. There are some design faults which cannot be changed. However the quality of the materials and fixtures are first rate. My main concern is the finish work. Trim poorly installed,paint and clean up should be improved! Our field manager was outstanding and he tried to accommodate us but I felt he was too busy and could not oversee everything.

We are very pleased with our new home, good quality, responsive to any issues and great craftsmanship.

We moved into the house a few weeks ago. During this time we have noticed multiple cracks in the house. The paint quality in the house is not great. The wall panels in the second bathroom were so thin grab bars could not be installed. We had to pay several thousand dollars to replace the panels and install drywall just to install the grab bar.

Great floor plan, plenty of windows, great pricing per sqft, decent finishes. Am very pleased with my Del Webb retirement lifestyle. Much Thanks, Pete H.

The sales personnel are excellent not only with knowledge of the building process, but were very accommodating with their variations of home details referencing materials not available any longer, etc. Your project manager Justin was extremely helpful through the entire building process.

Poor communication on follow up on repairs needed after moving in

Base of toilet glued together and then installed-place sooo dirty that this was not seen before closing. Mistakes hidden to try and avoid discovery. Broken tile grouted in place. Very poor workmanship for tile, woodwork, paint, and extreme dirt left behind! Paint everywhere-all over tile-granite-and fixtures! Poor workmanship on garage floor! If you want issues and disappointment and frustration-this is for you! Brought my wife to tears. These workers take absolutely no pride in their work. It’s all about hurry up and then move on. Granite counter repair found upon move in before move in. Way too many nasty surprises. Oh and they don’t cover plants-even though it was told to them that plant needed to be replaced that was well on the way to dead with walkthrough-that is ridiculous. This was and continues to be a very sour experience. I am quite embarrassed by the workmanship in my new home. Come on people-do it right!!! ... More

Community, atmosphere and amenities are gorgeous. Home building attention to detail - Rushed