Del Webb Reviews

Our house seems well built, our build manager was great, and I am impressed with how their support people responded. I don't know the market here enough to know value or price. It seemed to me to take a long time to build but I am comparing to the Villages in FL I don't know about Dallas.

I’m disappointed with Pulte. Quality control is a major issue. The house was delivered extremely dusty and I suffered some health issues as a result of it. The paint job was terrible. The painters did not cover the floor so I had to painstakingly remove droplets of paint throughout the house. We requested brushed nickel items throughout the house but the garage ended up being chrome. The quartz counter in the kitchen is not perfectly leveled. The quality of the cabinets left a little to be desired. That said, personnel are very friendly. There is follow up on the items we are not happy with. We de love the neighborhood and hopefully we are here for many years to come. ... More

Lousy job painting interior doors and trim and I don't like the potential fix. Overall quality of materials and workmanship was excellent.

There's a lot of references made too quality by this builder but very very little in the finished product

Very nice house

We have not moved into our home as yet so difficult to rate items but from what we saw, everything looks great

Provided continuous updates during the build.

Homeowner needs more say on approving driveway’s, landscaping.

When we signed the contract to purchase our home we were told to expect a February or March close. We were hit with a combination of weather and poor communication. In fact, the day before closing and just after wiring the closing money, we received another call about another delay. It took a VP and area manager to finally take seriously our concerns and get to the closing table. We finally closed at the end of April. Mega company with lip service about the importance of having satisfied customers.

My husband & I feel blessed to be in our new home in Sweet stage of life!

Beautiful home! Please keep up the great work!!!

Sales and field supervision went above and beyond.

Wish we had been much more pro active in the build and inspections through out the process.

Our 1st DelWebb home be built and our experience was awesome! Our Field Manager was the best! Our 2nd DelWebb home was an inventory house, we knew nothing could be changed and we were satisfied with 95% of the choices which had been made by the sales team. When considering an inventory home, pay special attention to all the outlets and plugs, some folks are not tech saavy. Always pay the extra for irrigation, well worth it! Be sure the sod is watered from the start or there will be many weeds to contend with. The 4 ft extension on the garage is also well worth the price! The pull out drawers in kitchen are well worth the price! Also under cabinet lighting is very helpful. We returned to DelWebb to be with folks our age and the amenities in place! Too many positives to mention! We love it here and came back! ... More

Subcontractors need better auditing and Detailed inspections Before closing by management

Everyone we worked with in building our new home was awesome. They listened and were very helpful

Cabinet drawer still not replaced. Countertop was damaged and 2 visits by installers said it has to be replaced. Not getting any updates.

Good quality all around

Although the home is a quality house I believe certain areas could be improved upon. This starts at the design center which is where a lack of information and explanation to the home owner is lacking. Pulte also did not offer alternates to what they build. Such as I did not want a beverage refrigerator and in not selecting that option I lost the butlers pantry in its entirety. No dimmers for the chandeliers. switches in the wrong location, Garage parking is short hard to park one car. I feel I got more value for the money in our lasts home we had in The Villages.

We love the home. There are a few minor problems. But, Mike has been working with us. He has been very good working around our schedule.

I am very happy with my new house. Bryan has been quick to take care of the few little problems that we found.

Good builder

Both the Sales agent and Field manager provide weekly updates and responded immediately to e-mail/texts on questions I had. The Sales agent delivered on all the promises made during our initial meeting.

Everything went smooth very pleased with my new home have no complaints.

We had a great field manager which was the highlight of our home building process with Dell Webb. We had a really bad experience with the design center and sales office. Coining out of our design center visit we had selected and signed off on a specific design for an inside fireplace. During construction we noticed that the area was being framed for a totally different design than what we had selected. Instead of the fireplace being located in the middle of the wall design it was located in the corner next to the outside wall by a window. We contacted the sales office and advised them of the issue and asked them to allow the builder to change to the design we had ordered or to take it out. We did not ask for our money back, simply to right the mistake that was made. Neither the sales office or management would accommodate our request. We were furious and almost walked away from the home. We went through with the purchase only because we fell in love with the community. We have been in our home for a little over a month and now will have to spend more money to have the fireplace design modified to our original selection. We will not build another home with Dell Webb/Pulte because of this experience. ... More