Del Webb Reviews

From the start meeting with the salesperson, Diane, to the completion with my field supervisor, Danny the process went smoothly. The house went up efficiently and surprisingly quickly. With al my upgrades, I was concerned something would be forgotten, NOTHING was! The house looks gorgeous.

Wonderful to work with...Love my home.

For $185 per sq ft, I expected better quality material used. Including doors, windows and fixtures. Drainage on the lot is a total mess. Still trying to get punch list items resolved. HOA for exterior is way too restrictive. Guest passes for club house should be allowed to roll into following years. We should not require a pass for grandkids to use facility between 4-6pm, that’s just crazy since we pay for the usage of the facility. If people are abusing it, then add those types of restrictions.

Very pleased with our new home, and all the amenities that Del Webb has to offer. Purchased here based solely on the reputation of Del Webb, as to quality homes and integrity.

Everything about my new home is awesome from the beginning picking out the lot to the painters coming to touch up all that they said they would do has been done and I am beyond satisfied

Our sales rep Chuck did a fabulous job working with us. When our home in Florida sold quickly, he helped us switch to a move-in ready home of the same model as the one we had contracted to build, making for a much smoother transition. Using Pulte Mortgage was a great experience as well. Overall, the house is well-built. Once our punch list items are completed, we can honestly say that Pulte and Del Webb do a fine job in delivering a quality house in a community that offers a tremendous lifestyle.

It's hard to give a meaningful rating of a new home. We've had some problems with our Lennox heat and A/C system, which they are working to resolve. Also had some serious scratching of the sink in our second bath which needed to be resolved. Beyond that, no major issues. In general, we are very pleased with the quality of the build. Hopefully we'll still feel the same after a few more years.

Give yourself plenty of time for the mortgage process, it is slower than you think.

Stucco been re-done a few times because of orinal mistake in color connection. Sliding door frames needs to be re-touch; side door to back yard is very cheap looking & needs to be fixed(can not open& close properly)

Nick is a great representative for Pulte during the build process.

This is a builder who gives you a lot for the money and delivers a great product on time. This is my second purchase in a Del Webb community, the first being is Sun City Alienta, North Las Vegas, NV. My wife was pleasantly surprised with the amenities and the quality of the home/workmanship. The few minor issues we noted on the 30-day check after move in were quickly taken care of to our satisfaction and the hands-on approach from the warranty department was very much appreciated. Would recommend this builder and Del Webb communities to all.

The Building Superintendent that was assigned to my home was excellent, very responsive and pleasant to work with. Even though I closed earlier, I have only lived in the home a few weeks. I found that any issue I had was addressed quickly.

From beginning to end, the whole building experience with Del Webb was wonderful! I had the most responsive and enjoyable experience with my Sales Manager and Field Manager, and everyone else I came into contact with. I am loving my new home immensely!!!

Everything was great until closing...Project Manager and Sales Representative were very responsive. After we moved in during heavy rains, we discovered two roof leaks damaging the ceiling in the master bath and the living room. Granite counter top in kitchen has a chip were two pieces of granite fits together. Third bedroom floor makes noise when you walk on it. Finished quality and responsiveness lacking

Overall, we’re happy with our new home. It was a struggle getting the builder to complete construction on time due to unresponsive subcontractors and ineffective management. Promises were made and not kept. Availability of our supervisor seemed to be an issue. There is a serious issue that I need help with and am getting the brush off from the builder. The city of Georgetown placed their concrete light pole 6” from the edge of our driveway prior to construction of our home. This presents a very real hazard especially since the pole is on the right (blind) side of our vehicle as we back out of the driveway. The builders response when I brought the matter to their attention was “. . . the city places the light pole and we have nothing to do with it.” I ask for a point of contact at the city and got no response. Seems to me that the builder knew the location of the light pole when they laid out the plans for our house and therefore had everything to do with the location of the pole and our driveway. I could use some help but don’t know who to talk to. I’m sure this is a code violation. ... More

Be cautious of Upgrades you select. Request picture of Actual items.

Too many options that should have been included. Many options or varilbes we’re not explained.

Very professional. Be sure to check during construction walk through and address any issues and concerns you have. Pulte will take care of these issues to be sure the customer is satisfied.

From the moment you walk in the door and are greeted, you are guided through the process of your new home build. There is check-in and everything is on schedule. Have been pleased with the quality of our home and the Del Webb team at Southern Springs.

Love our new home and Sun City!

At the beginning we were excited and confident. During the meeting at Design Center we realized some loopholes in the process. Complete misinformed and disappointed during the building process. The quality of painting, floor, garage door and others are very low. The team from Design Center do a poor job. Many things are not fixed after signing the closing documents. Very disappointed.

You need to very detailed in communications and follow up on all request to be sure things are completed to your satisfaction.

We have not moved into the house yet.

You have to watch your builders like a hawk! No a critique of people but the slap, dash process. Hey too often were dismissive of concerns until we elevated to higher and higher levels.

We were very pleased with the entire purchase procedure. The sales group went over all the details of building our home, i.e. floor plan and cost of any additions. The people in the Design Center were extremely helpful. Our builder was always very responsive to our questions.