Del Webb Reviews

We have purchase and close on four previous homes, the last was in 2005 a Del Webb-Solera house in San Tan Valley, AZ. without any problems. The Sun City-Peachtree Sales Office staff hijack the closing with demands and threats! The trustworthiness, 1 star rating refers to the sales office staff, only.

small problems and issues are fixed quickly.. unique and bigger problems are a time consuming process which needs to be modified to resolve them in a more timely fashion. fixing paint, drywall, pavers are not a problem. When the builder has to send their customer care manager to look, then rep from the construction company comes to take a second look. and then a third review by the manufacturer has to be done its a long process that needs attention. My issue Oct. identify a problem with all appliances. skip to Dec. and still waiting for what and when it will be fixed.

Was an excellent experience while house was being built. Chad our supervisor was excellent. The workers seemed to take care of any and all things. I do have an issue with the landscape people. Once they put in a very sparse space and problems came up they ignored all my needs to fix the items that had problems. I had to pay someone outside to take care of the problems. Lastly - The response on fixing things after we owned the house is less then adequate.

My wife and I believe our new home represents a good value for the price, allowing us to move into the type of community we preferred. Our building manager communicated with us weekly via texts, phone calls and videos, and has been responsive to our questions and concerns both pre- and post-closing

Overall, I am very satisfied with my Del Webb home. There were a couple of issues that should have been caught during the final inspection by the builder, such as no 240 volt service to the oven due to the power line being cut and the dishwasher not secured to the kitchen cabinet opening. They have been very responsive in addressing issues.

New homes always seem to need some degree of "tweaking" after one moves in, and Pulte has been responsive to our requests, with only one exception, which we hope will be addressed soon.

The workmanship is poor concerning the straightness of any wall, closet or woodwork and the painting is sloppy. But we are happy with the floor plan, the responsiveness of our field agent and the friendliness of the community.

The houses are good but there are many things not finished well inside the house, and although they have people to solve the situation, they are late to solve or do nothing.

We love our new home! We love the community! The overall home buying experience was very good. There are opportunities for greatness, however. Tracy, our sales rep, was amazing. Professional and knowledgeable every step of the way. She helped made the process smooth and delightful and instilled confidence in us. The options selection was the area of biggest concern for us. You have to be an informed buyer. Most of the build quality issues could make this an amazing experience. Some are related to skill and oversight and others are related to materials. The post closing experience has also been very good. Overall, our rating is very good. ... More

The after care of issues was great At first. Then it was the don't contact me ,call so and so, after that it was need to be reviewed, and so on. Still waiting. Was suppose to receive paint samples ,got a small can of paint with"semi gloss" on it. No color name or code Then was sent a paint chart with names and numbers but didn't tell you which colors went where. The inside paint work was very pooy done, some baseboards weren't even painted . Had a outside water valve stick. Was taken care of promptly

Very responsive when needed.

We love our Del a Webb home and the community. So much to offer. Well built home. Our only problem was Pulte mortgage. They were awful. Do not use them. Should have paid cash and saved ourselves a lot of stress.

Pulse handled our new home buying experience in a thorough, professional manner. We’re extremely pleased with our home and look forward to becoming a part of this Dove Mountain community.

Due to a job promotion, we moved from California to Texas and opted to buy in a 55+ active adult community in the Union Park master planned development in Little Elm, Texas. We could not be happier with our new home and the community. Pulte homes did a fantastic job and we were kept in the loop for the entire process from selecting the lot in May 2019 and moved in on November 1, 2019.

Having purchased a number of new homes over the years, I was extremely disappointed with the build quality of this new home. It would appear that the sub-contractors, were in a hurry to complete their part of the construction. I am also surprised that the builders walk through did not identify a number of issues.

It was a smooth process for me as this was my first home to watch grow from dirt to a house and now a home!

Interior of home home lacked attention to detail. Builder's supervisors should have caught defects.

The Builder and the Builder manager were very good. Thank you Parker. The Pulte mortgage and everyone involved were awful, with the exception of Josh locally. Worst experience of my life and I will never do it again with Pulte. With all due respect and thank you for asking

Maybe my expectations were way too high. I still can't believe the lack of craftsmanship and care. I'd be embarrassed to have others look at my work and feel the way we do.

This is a production home - Not much TLC into the house!!

Good response to issues

Do not close on the home until all visible issues are completely resolved!

Excellent home purchase experience with Del Webb sales and superintendent personnel. Very professional, personable, and knowledgeable.

We purchased a "spec" home and had no choices in finishes or design. However, we are extremely pleased with the upgrades included and materials used throughout the home. The Del Webb in-house designers did a great job on selecting visually pleasing interior features and finishes.

We haven't moved in yet, still in NJ selling our house - some items - we had to pay for grab bar in shower $350 - senior comm shoud be free. Door in birdcage Lanai drags on patio and screws missing in back of Lanai at bottom - guys who installed should come back and fix. Too early to tell about lawn - looks bad - neighbors on each side not hapy!