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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9685 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9685 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Excellence in Building & Features Plus Amenities

  • Richard M.
  • Verified HomeBuyer
  • January 11, 2020
  • FLORENCE, AZ

The model homes show you what you will be purchasing and the result is high quality, great value for price from a trustworthy builder; sometimes the responses to specific items on the punch list requires repeated prodding, but so far the end result is resolution and satisfaction (could be less stress if certain individuals had better communication and organizational skills). Still worth purchasing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Del Webb - I'm putting my Trust in Pulte's Hands !

  • Gloria B.
  • Verified HomeBuyer
  • January 10, 2020
  • Buckeye, AZ

I'm putting my Trust in Pulte's Hands ! Our Agent, Mr. Plonski, has been Great, Every step of the way. Michael, the Builder, Did a Superb job Building the home I bought. As for any other issues, I've had with Pulte Mortgage... I'm sure these Agents were following the Pulte LLC Rules ! I'd never buy, again and use the same LLC to handle every aspect of my transaction. MS Lips , selecting materials).. does her job... to the best of her ability !!! Ms Title Agent , at Closing, doesn't have to extend herself , No need to waste time on 'Niceties or False Flattery.. Or explanations , for ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Another happy senior that’s gone south.

  • Thomas Y.
  • Verified HomeBuyer
  • January 09, 2020
  • Lakewood Ranch, FL

Beautiful product which I’m proud to call home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Sweet Home

  • Paul S.
  • Verified HomeBuyer
  • January 09, 2020
  • Plainfield, IN

Many mistakes made with construction, material reused to correct the mistakes. Several Trim problems through out home. And many minor issues that as an owner have been corrected that shouldn’t be.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

new Delwebb purchaser

  • Martin K.
  • Verified HomeBuyer
  • January 09, 2020
  • Rancho Mirage, CA

house was presented in a quality condition at closure. Everything working no issues to speak of. Constructioncrew members and sales staff were the tops.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home in Brea

  • Satoru O.
  • Verified HomeBuyer
  • January 09, 2020
  • Brea, CA

We would like to thank LJ and Andrew in explaining the procedures and walking us through the sales and inspection process. I would definitely recommend working with LJ and Andrew, they have been more than accommodating.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Sun City Buying Experience

  • James K.
  • Verified HomeBuyer
  • January 09, 2020
  • Georgetown, TX

If you have any choice do not observe what goes on during the construction phase, you will save yourself a lot of stress and frustration. Add several days to the promised completion day, in other words, do not plan any deliveries, any visits, any activities until after everything is completed and signed off on, and then add five days to that! Allow yourself time to do your own independent inspections.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

home buyer 2

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2020
  • Mesquite, NV

when it comes to options that you want or is needed you must ask ask ask. they don't tell you everything that is available.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Everything was taken care of and there were no surprises.

  • Charles F.
  • Verified HomeBuyer
  • January 09, 2020
  • Fort Mill, SC

The buying process was easy, feature selection satisfied what we were looking for and the sales agent and building supervisor kept us regularly updated on build status throughout the process. We closed on schedule and the house was finished at closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Experience

  • William K.
  • Verified HomeBuyer
  • January 09, 2020
  • Ave Maria, FL

Excellent communication throughout the process. Great attention paid to quality of the home. Professional and dedicated team with excellent customer service. Always felt valued as a customer

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - This is my 2nd Del Webb home.

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2020
  • MARANA, AZ

This is my 2nd Del Webb home. When my situation changed, I checked out Del Webb Dove Mountain and knew I could count on them to build me a quality home. The entire process was very positive. I would recommend Del Webb to new home buyers.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very disappointed

  • Darlene K.
  • Verified HomeBuyer
  • January 08, 2020
  • Georgetown, TX

Final walk-through scheduled on same day of closing which doesn’t give the buyer enough time to have outstanding problems repaired. Surveys shouldn’t be completed before outstanding closing problems have been finished. Too many promises made during final walk-through by superintendent that haven’t been done yet. Superintendent didn’t follow-up on workmanship during build process. Comparing this home to our last Del Webb new build in Sun City Lincoln Hills, terrible!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Del Webb - Great company to have build your home!

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2020
  • Georgetown, TX

Great company to have build your home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love the Home and Neighborhood

  • Michael K.
  • Verified HomeBuyer
  • January 08, 2020
  • Hoschton, GA

Surpasses our expectations of an Active Adult Community. If you can't find activities it is on you, there is just tons of things to do.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Good luck after you sign

  • Kim R.
  • Verified HomeBuyer
  • January 08, 2020
  • Buckeye, AZ

Don’t move in til everything is done! Buyer beware!

Del Webb responded:
We are sorry to hear that you aren't happy with your home but thank you for taking the time to leave a review. If there is anything we can assist with, please feel free to email socialcare@pultegroup.com so our team can be in touch. ^Abby delwebb

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

One ,month after closing

  • Wallace N.
  • Verified HomeBuyer
  • January 08, 2020
  • Davenport, FL

Finish work lacks attention to detail. Caulking was messy and missing in places. We were missing a door knob. Kitchen drawer hardware was of very poor quality. Drawers very wobbly. We are trying to get these addressed.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Poor construction and finish.

  • Jennifer A.
  • Verified HomeBuyer
  • January 08, 2020
  • The Woodlands, TX

Poorly managed contractors. Allowing for mistakes and carelessness. I’m certain it would be worse if we weren’t on site to question problems. Even then managers didn’t address poor finish details. Paid inspector found serious items like framing issues...

Del Webb responded:
We were so disappointed to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com so we can be in touch. ^Abby delwebb

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Del Webb - Our field manager was excellent to work work.

  • Scott S.
  • Verified HomeBuyer
  • January 08, 2020
  • Plainfield, IN

Our field manager was excellent to work work. Very responsive to our questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Scott R.
  • Verified HomeBuyer
  • January 08, 2020
  • Estero, FL

Overall a good experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

A great experience from start to finish.

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2020
  • Port Saint Lucie, FL

The salespeople were wonderful, patient and not at all pushy, and our construction manager was on top of every little detail. When we had an issue with the appearance of the bathroom tile, they ripped it all out and re-installed it. We felt very comfortable that we were getting good value for our money.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointment

  • Herman N.
  • Verified HomeBuyer
  • January 08, 2020
  • Albuquerque, NM

Workmanship of contractors

Del Webb responded:
We are disheartened to hear that you aren't happy with the quality of your new home. If there is anything we can help with please feel free to email socialcare@pultegroup.com and our team would be happy to assist. ^Abby delwebb

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

New Homeowner Review

  • Robert H.
  • Verified HomeBuyer
  • January 08, 2020
  • Summerville, SC

Del Webb was great to work with throughout the entire process. They were very helpful and responsive, we had no issues whatsoever with them !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Happy homeowner!

  • Miodrag D.
  • Verified HomeBuyer
  • January 08, 2020
  • Ponte Vedra, FL

Everything was smoth and well organized.Best amenities in NE FL.Like 5 star hotel...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice area, customer service terrible, refuse to return calls,pathetic

  • Grant L.
  • Verified HomeBuyer
  • January 08, 2020
  • Georgetown, TX

Don't release the home to be nice.Make them repair,finish,your home the way you want it.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Buying a home at DW Lake Oconee

  • Martin K.
  • Verified HomeBuyer
  • January 08, 2020
  • Greensboro, GA

Purchasing experience easy and pleasant. The closing Was uneventful and fast. The Pulte mortgage people amazing

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5