Del Webb Reviews

No internet to start. AT&T boxes buried and hard to find.

Production home, don't expect perfection.

Well built

Biggest complaint is windowless bathrooms.

I paid for top quality cabinets I was aware they were not the best but were a level 4 these cabinets ESPECIALLY THE DRAWS are worse than what you would get at a low end cabinet from home depot i was never shown the huge difference in the draws Mine can not even support the weight of silverware

I downsized to the smallest model and I love it..more than enough room. So pleasant to live with active seniors and to have so many activities to choose from. Change can be hard but so glad I did this.

The process of building a new home in Del Webb was relatively smooth. Since we lived close by it was easy to visit construction and let folks know if something was not correct. Weather delayed our build a bit and our field rep was changed in mid stream which was of concern. Overall the house was built well with a few issues remaining to clear up, nothing major. My 4 star rather then 5 is not a negative comment it is just a reflection that things go wrong and if you are not around to point these out it could be more difficult to get the end game you want in the house. We were lucky to be around often. ... More

Tom our project manager kept us informed every step of the way. Great home buying eaperiance

The volume of homes constructed makes quality and attention to detail suffer. Seems particularly problematic with the subs.

The build quality was great. The paint and finish was average at best. The concrete work was below average.

Quality control at closing was very poor. Test ball in sewer line was stuck, blocked sewer. No water to dishwasher. Dishwasher was installed crooked. Paint finish throughout house is pathetic. A third grader could do a better job. Rain gutter was installed only after argument even though sales person assured me at time I put a deposit down it was included. Paid a premium for my lot to have a view. Was never informed the property behind my house is privately owned and can be built on. Very disappointed in quality of workmanship.

We had a great experience building our Del Web home from start to finish. Everyone involved was friendly, helpful, knowledgable, and efficient with their part of the project. We were pleasantly surprised with how quickly they finished up and got us moved in. The follow up has been excellent.

The house is very nice.

We are very happy and satisfied with our house and our builder Randy was excellent throughout the build process. However, Significant portions of our sod was loaded with crabgrass, in fact 2.5 rows of the sod in back were all crabgrass. Additionally, the sprinklers in the back do not cover the backyard. We also noticed our landscaping was of significant lower quality than our next door neighbor who also had Pulte landscape. This appeared to be cutting corners at our expense on a house we paid close to $550k for.. so the yard, which we are working to remedy is a disappointment - the house is exactly what we wanted. ... More

I’ve been in my Castle Rock for one month. Very happy to be here. Very happy with my home but there is some careless workmanship that is being addressed. Not a lot of problems and I hope it stays that way. Middle of the road building for high prices. Cut in shower pan, two broken soap dishes in showers, concrete cracks.. Neighborhood is friendly and I’m happy to be in a 55 community!

Painters were extremely sloppy - there is paint dripped everywhere! There is also grout on the tile floors which is very difficult to remove. The quality of the paint isn't great - they will not let you buy your own paint for them to use.

Ask lots of questions about materials used in homes.

Best experience with building a new home.

Since buying this house it has had some good experiences and some disappointing experiences, Example: Airtron Air Conditioning does not have a rep to help you with your control panel, after spending 200K+ for this house I think it is not asking too much for the new homeowners. Everyone we talk to in the neighborhood has questions on the AC and Heating system controls.

Home was completed earlier than expected and was well done.

My experience has been positive and helpful through all building phases starting with sales office through completion. I most appreciate good and prompt communication, along with attention to my specific needs and concerns.

Make sure you go through the home, during walk through, and mark anything that looks awry to you. Don’t forget to check the light fixtures. Make sure any flaws are given to the builder’s representative. I have found anything under warranty, which is not an emergency, they want you to fix yourself, before they respond. After response, you will have to wait for weeks before fixed. My walk through was 2 months ago and nothing has been corrected as yet.

We found that Quality was not as important as selling home and constructing them fast with poor quality and workmanship nothing was done paying attention to detail. Using damaged products and trying to pass them off as new . Painters that could not take the time to take the electric plates off just painting around them and leaving the plate with paint on all the edges...Plumbers not finishing there work in bathroom sinks leaving fittings leaking and faucet knobs lose and turning. Leaving backsplash tiles cut and the edges like razor blades....Doors hung that would pop open when you close them and a front door that would only stay closed, you would have to use the bolt lock or else the door would open up...A three thousand dollar up graded paint job that was washable that you can see the primer paint coming through and caulking used to cover numerous mistakes or molding that was not straight. As you can tell by now we were not pleased with the construction of our new home...The builder was Pulte construction and if there is one light in this mess it was there follow up representative( Gianni ) who tried his best to make things right. I understand that new homes require a punch list of small errors but these are way above a punch list most of these things are just poor workmanship or just not caring . This is not my first new home that we built in Florida not tot mention home we built in S.C. and N.Y. and this is by far the poorest house we have ever built. ... More

I love my neighborhood and my neighbors but it shouldn’t be my job and time to make sure things are done correctly. The sales people and construction managers are very nice and friendly but the quality of their trades people is poor. I am talking from the painter to the lawn people, poor quality. The required or recommended contractors (pool builder and window coverings don’t call you back to remedy problems. The only time I have received a timely response is when I contacted a company Vice President or regional president. They told us that one month after closing they would call and make an appointment for our one month warranty issues and it’s been six weeks and no word from anyone. The swale between the houses have standing water and my back and side yards look lousy. However the yards at the models and ready to move in spec houses look beautiful. You will pay a premium price for extras but receive sub-standard work in many areas. ... More

Keeping in mind nothing is perfect, the entire experience was great