Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9511 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Del Webb - Having built several homes previously, I do believe you get value
- Michael C.
- Verified HomeBuyer
- May 24, 2019
- Griffin, GA
Having built several homes previously, I do believe you get value for the price and a genuine desire to please you by the Pulte staff. Well satisfied in all aspects of the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not Quite Thrilled
- Anonymous
- Verified HomeBuyer
- May 24, 2019
- Wake Forest, NC
I have filled this out 3 times - can't go "back" after checking out your terms. Just forget it. Probably will hold it all against us anyway. Would love to show our 40 day punch list to you. Rated below par since there was so much that needs to be addressed.
Del Webb responded:
We're so disappointed to hear that you're not thrilled with your new home. If we can assist with any issues, please don't hesitate to email us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Still unsolved issues as well as new issues discovered
- Stephen L.
- Verified HomeBuyer
- May 24, 2019
- Lakewood Ranch, FL
Spend a lot of time in walk through
Del Webb responded:
We apologize that you've encountered issues with your new home and we're here to help if needed. Please email us for assistance at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Frustrations, frustrations and frustrations
- Anonymous
- Verified HomeBuyer
- May 23, 2019
- MARANA, AZ
Quite dishonest sales without proper guidance for the buyers. The design process TOTALLY inappropriate with just FOUR hours to select everything for your new home. Disaster. Inadequate supervision of the trades. Way too many very sloppy finishes. Very difficult building process for those who are not local.
Del Webb responded:
Thank you for your feedback. We sincerely apologize that your experience left you feeling frustrated and we appreciate you letting us know about these issues. If you'd like to discuss your experience further, please feel free to reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Somewhat disappointed
- Anonymous
- Verified HomeBuyer
- May 23, 2019
- Greensboro, GA
Finished wood work done sloppy, cabinets finished poorly, even with one color paint the job wasn’t done well For the money paid nothing outstanding about the house
Del Webb responded:
We apologize that you're disappointed with the finish work on your home and appreciate you bringing this to our attention. We have shared your comments with our local leadership team and encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
A new home builder that does it right.
- Alan B.
- Verified HomeBuyer
- May 23, 2019
- Buckeye, AZ
This is a company that does it right. From the site sales person who is very knowledgeable and patient to the superintendent that oversaw the building of our home we couldn't have been treated better. The house was completed to perfection. We love the house and would definitely recommend Del Webb.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing Place
- Ricky S.
- Verified HomeBuyer
- May 23, 2019
- The Woodlands, TX
The whole process from looking at the property to moving in was very smooth.Great communication, questions were answered, great community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Always check the property thoroughly when taking the keys, there
- Pedro S.
- Verified HomeBuyer
- May 22, 2019
- Buckeye, AZ
Always check the property thoroughly when taking the keys, there was quite a few cosmetic issues when we were given the keys.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 4
Del Webb - Over all like what we bought.
- Anonymous
- Verified HomeBuyer
- May 22, 2019
- Bluffton, SC
Over all like what we bought.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Generally pleased for non-custom built home
- Richard W.
- Verified HomeBuyer
- May 22, 2019
- Durham, NC
Overall we were pleased with the building experience. Our supervisor was excellent and on top of issues. The quality of the materials used was not the highest quality but then we knew some of that going in for a non-custom built home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
New Home
- Rafael Q.
- Verified HomeBuyer
- May 22, 2019
- Port Saint Lucie, FL
Some of the installed product are faulty, but the builder is prompt in responding to try to correct the issue. We had a crack granite counter top with a scratch sink, and are still waiting it to be change. A portion of the shower does not drains correctly. But otherwise, 90% of the structure is in excellent condition. Subcontractors also should explain and give instructions and manuals of their work, for example the pool equipment. Finally the Installation of the smart home was disappointing and at one point it has to be fixed by another builder subcontractor. The cost of the smart home ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Excellent Builder
- Judith F.
- Verified HomeBuyer
- May 22, 2019
- Port Saint Lucie, FL
Pulte Builders on time and easy closing.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Not so "move in ready" !!!
- Guenther S.
- Verified HomeBuyer
- May 22, 2019
- Griffin, GA
I have a long list of complaints, which I will send seperatly to delWebb
Del Webb responded:
If you'd like to provide additional feedback, you can reach us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Resort living at its best
- Russell W.
- Verified HomeBuyer
- May 22, 2019
- Corona, CA
We were looking to down size our home and please to find Del Webb in the area. We have always like the design and quality. The community here at Terramor has been well planned and the Terrance Club is amazing. We look forward to years of resort living.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No title
- Janet A.
- Verified HomeBuyer
- May 22, 2019
- The Woodlands, TX
My purchase was not typical. I did not contract to have my home built, it was available because the original buyer could not complete the purchase.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb - Having to drive 2 hours to the design center was a problem, especially
- Patricia F.
- Verified HomeBuyer
- May 22, 2019
- Rancho Mirage, CA
Having to drive 2 hours to the design center was a problem, especially for an over 55 community.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Solid value
- Karen T.
- Verified HomeBuyer
- May 22, 2019
- Richmond, TX
House is solid and construction went well. Our project manager kept us informed throughout the entire process. Our CSR has gone above and beyond our expectations. Biggest disappointment was the lack of options and upgrade pricing available in the design center.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Some things great - others not so great
- Glen C.
- Verified HomeBuyer
- May 22, 2019
- Brownstown, MI
Homes are nicely designed with a nice layout. However, some of the materials and workmanship are not very good. The paint quality and workmanship along with the drywall mudding is very poor. I repainted and had to fix many areas that were not smoothed properly and there was dirt in the paint that had to be scraped smooth. I was told once I took possession, I could prepare a list of items needing repair and submit for resolution. I created a list of about 14 items that, to date, have only had 2 items repaired. When I took possession of the home, the driveway cement couldn't be poured due ...
Del Webb responded:
We're disappointed to hear you encountered these issues with your new home and we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you need assistance or have additional thoughts you'd like to share, we're always listening at socialcare@pultegroup.com. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Disappointed with workmanship
- Jeffrey C.
- Verified HomeBuyer
- May 21, 2019
- Rancho Mirage, CA
The quality of materials is good but the workmanship is poor, especially the finish work. Getting punch list items fixed is not easy. I had to hire my own crew to come in after closing.
Del Webb responded:
We're so sorry that the workmanship of your new home left you feeling disappointed and that you experienced issues getting repairs taken care of. We appreciate you bringing these matters to our attention so we can share them with our leadership team and make efforts to improve. Please feel free to reach out to us at socialcare@pultegroup.com if you'd like to talk to us about your experience. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
positive
- Roberta S.
- Verified HomeBuyer
- May 21, 2019
- Richmond, TX
The field manager was very communicative and responsive to concerns and kept me up to date on the progress of the home building
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pleased
- Candice D.
- Verified HomeBuyer
- May 21, 2019
- SAN ANTONIO, TX
Very pleased with the overall quality of the home. Management is very attentive and responsive to homeowner concerns.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Preston was always there to help with things that needed to be done
- Gail H.
- Verified HomeBuyer
- May 21, 2019
- Aubrey, TX
Everything was in good shape with minimal areas that needed to be fixed
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality Home
- Joseph O.
- Verified HomeBuyer
- May 21, 2019
- Oxford, CT
No flexibility and consideration for vase costs when deciding on upgrades
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Fishers
- Mark P.
- Verified HomeBuyer
- May 21, 2019
- Fishers, IN
Our salesperson and project manager were amazing. Couldn’t have asked for more.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Fantastic Place
- David P.
- Verified HomeBuyer
- May 21, 2019
- Summerville, SC
We love living in our Del Webb community. We find the residents friendly, warm, and as excited as we are about the new surroundings. Living in Del Webb Nexton is like being on vacation.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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