Del Webb Reviews

Very happy with my experience in purchasing my home. Everyone was friendly and helpful from the sales agent to the very helpful design center. Any questions or needs were quickly met during the building process. Phone calls or messages were quickly returned. This house made me want to leave my beloved long time house in another state.

The quality is excellent. Fixing any items that could go wrong after move in is so easy and quick.

Staff was excellent in guarding you though the precess of purchasing a new home here. Was very happy with my new home.

We're not too sure if we'd buy another Pulte home or move into another Del Webb neighborhood. The home was "finished" on time, but we did the final celebration walkthrough in a dirty, unfinished house. The baseboards are in terrible shape, there are doors that need to be replaced due to damage, the Sherwin Williams paint is cheap, the granite in the kitchen needs to be replaced (per the granite company) but haven't been able to get this resolved. The oven wasn't working and after 3 attempts by KitchenAid to repair it,they decided it was electrical and not the oven. My brother in law found where the electrical coming into the house wasn't wired properly into the oven and actually fixed it in about 10 minutes. Our front door was supposed to be touched up and hasn't been painted yet after 3 months. For the amount of money paid, we are rather disappointed. ... More

The builder put up the home pretty fast. There were definitely more workmanship issues then I could keep up with during the process. Yet, our field manager was pretty easy to deal with and very responsive. Now that we are in our warranty, the response time for problems has slowed greatly. Also, some of the fixes that were performed during the construction process we’re still not done to my expectation. They keep talking about the 11 month review to fix things. I feel like there’s a push to delay things and then if they don’t get fixed right you will be without recourse. Given the price of the home, almost 500 K, I would’ve expected more options for customization even though this is a production builder. For example, some of the fluorescent lights in the closets were too small as all of them are 2 feet long. And you can’t choose any of your light fixtures in the rest of the house. So I find myself spending a good deal of time customizing the house after we purchased it! The only reason we bought the house was because it was a Del Webb community and we look forward to participating in a lot of the community activities. A lot of people say you don’t buy here for the house. The common facilities in the neighborhood are very nice, and you subsidize the cost through the purchase of your house. ... More

My experience with my new Del Webb home has been great. Any issues I had were handled immediately. My construction manager was great to work with.

structurally my home is sound; the majority of the trades that work for the builder are competent, except for the finishes (painting and fine carpentry) and the landscaping. many minor issues needed to be addressed both before and after closing, and the builder's reps were very responsive to our requests and concerns.

We have been in our Del Webb Rancho Mirage home for a month now. We are loving every minute of it. The folks at Del Webb and Pulte Homes have been very responsive to any questions and quick to remedy any details that needed attention. Friends who have visited have affirmed our belief about the home's layout and functionality. For us, it's perfect and we love it.

We couldn’t be happier with our beautiful, new home in Tradition. The building experience was very easy and our sales associate was extremely helpful. Can’t wait for the new clubhouse to be completed!

Nice design. Great view. Well built. Considerate people in every area. Truly concerned with my satisfaction in every department. Sue, Laura, Carlos, Julie are all excellent. Gormet kitchen appliances were good, but not excellent in my opinion.

I am pleased with the quality of my new home also my home buying experience went well.

Too soon for me to have a constructive review.

Excellent home buying experience with only a few hiccups, primarily driven by personalities and not business practices.

Actually too early to rate some of these characteristics. My Field Manager was extremely responsive and trustworthy and that is the main element during the building process. Will have to wait to see how issues are resolved during the warranty period.

Our Del Web/Pulte Reflection model Home is well designed and constructed. In addition, the entire team has been great to work with. Any issues needing attention are addressed promptly and professionally.

Needed to have some problems solve after I move in. The workers were great! Friendly, got the work done, trusting, Nice.

The house is beautiful but the annoying little problems were not seen to in a timely fashion

The quality of materials and workmanship are surprisingly poor given the price we paid ( $460,000) for our Del Webb house. They market brand names such as Kitchen Aid and Sherwin Williams paint, but the actual product from these vendors are their low grade lines. The paint is so poor and thinly applied it will rub off if you try to clean a mark off the wall. They use plastic fasciae and roof trim that rattles in the slightest wind. The interior doors are primarily made of cardboard and fit poorly in the casing. The so called premium cabinets are poorly made. We have had the cabinet vendor out seven times replacing poorly crafted doors and the doors are still damaged. The interior walls are wavy. Our neighbors experience many of our problems as well as others unique to them. The process to have Pulte correct items is frustrating and time consuming. I have had to submit repair request at least three times for a repair and am up to my sixth request for several items. Del Webb is a nice concept, but the homes built by Pulte are extremely poorly built. We will never purchase another home built by Pulte,, or their other affiliates. ... More

We wish we had hired an independent inspector to inspect the home throughout the build process. This would have caught a lot of the construction issues we are dealing with post-closing.

My construction superintendent allowed sub contractors to do poor quality finish work. Then, when I asked for improvement and follow up....he went dark.....couldn't get ahold of him. Still having a problem getting things done & I've been in our home over a month..

Very responsive to issues, but unfortunately, there were many issues. I feel they used the cheapest materials they could find and this is includes appliances, fixtures, lights, etc....

Only 2 months . Overall pleased but working on a punch list. We will see after that.

Heard of reputation from friend, explored, bought, built, very happy with our new home.

We are really disappointed that the quality and follow-up on issues has been so lacking. Our closing got delayed 3 times mainly due to quality issues (and very obvious stuff). We probably should have delayed it further for issues that were promised to be resolved after close (50% now resolved after 6 weeks) but they wore us down and had to vacate previous home. That being said, we do not regret our decision to come to our Del Webb community and will continue to be a thorn in the side until all is resolved.

excellent location, good quality of service and material