Del Webb Reviews

Workmanship and materials are fine, but the amount of plywood used for exterior sheathing of walls is quite low.

This group was the most disorganized group from Sales through Construction. Const Managers overworked and unable to stay on top of quality fit and finish Many Many mistakes made in the construction process that required repair or replacement which if I had not caught them they would have been covered up by drywall at buyers loss. Corporate mandates the use of low priced paper based trim and takes short cuts on Lock sets and wiring options so they can improve margin at the buyers expense. I bought a $350 home for $560 K . I found that by being present each and every day it allowed me to see all the errors and or short cuts ......... best bet for a buyer is to be onsite each and every day as this seems to be the best way to be sure the building process is as expected and done properly. Its now been almost one month and I still have not had a Thank You or are you Satisfied with your home from the division or corporate and yet they cleared a substantial margin but not Thanks for your business. ... More

Much of what you say goes in one ear of the Field Manager and out the other. They focus solely on saying yes and then nothing is done on simple things. No cohesiveness amongst their team at this time. One says one thing and another does opposite. They do not value comments or REALLY listen to what the person is saying. Field Managers lack follow-up/communication skills. This is not a car dealership.

We purchased a “spec” home so had no input on the design. Couldn’t be happier. The Del Webb designer did an outstanding job with details that matched our dreams for our retirement home. The purchase experience was seamless, from the sales office personnel through the site manager presentation to the follow-up punch list, a truly professional team.

I was happy with everything up until closing but now when I’m needing things taken care of it is taking way too long and getting very annoyed

Buying process is well explained.

Our house was begun the week after we sailed from Miami on an around the world cruise. Our builder would call every Friday morning to give us updates, but we rarely were available to talk due to time differences, etc. So every Friday we received photos and descriptions of the progress. We arrived from London and the house was ready to move into. Sure there were one or two minor things to be done, but on the whole our house was move-in ready.

Quality of home good but finished workmanship such as trim, painting and attention detail of the finished product is poor.

I would think that being as large as Pulte is, that they would be more accommodative to disabled veterans in the buying process.

Nice home.

Love the floor plan and the community.

Sloppy work in finishing details such as drywall, paint, caulk and cabinetry. However my field manager and punch list contact was very responsive and agreed with my observations. Call backs for repairs would be far less if attention to detail was noted during building and each contractor performed work more responsibly.

Leaky plumbing, unplumbed closet, electric outlets that do not work, dirty house at move-in time and a couple of other issues on a near half million dollar home, leave me disappointed.

There is no quality control that I could see. My review came up with over twenty items that needed to be fixed. After turnover I am still finding poor workmanship. If you do not have any building experience, I would suggest finding someone who will be able to spot these items before you agree to close on the house

I was lucky enough to have the best building manager you can hope for. Heather is truly the gold standard!! Fortunate again to have a very hard working, sales agent, Allen, that cares and will always follow through.

I'm very happy to be part of the Carolina Orchards community. People are friendly and welcoming and the amenities are top notch. The community is also beautifully maintained and landscaped. The sales rep I dealt with was consistently helpful and friendly. The building of my home, though, was an experience that could have been better.

The design, floor plan, and open space are amazing! I’m so happy!

There were only minor issues that were corrected immediately.

The buying experience was great. it was a no pressure sale. Our agent was a matter of fact. He provided answers to all of our questions in a timely fashion, which made it very easy for us to make the purchase. We did the Del Webb Experience, which we would highly recommend. It was a great way to experience the community.

We got the house we asked for. Loving the area and friendly people!

Our experience from start to finish with Del Webb and the Pulte Mortgage LLC was wonderful. The personnel were knowledgeable, thorough and reliable. Explanations during the whole process were clear and concise. We were very pleased with the entire experience. Highly rated company.

Painters were horrible. unresponsive to issues.

There were several issues with the doors throughout the house. They were misaligned or wouldn't close properly. The balance of the house was as expected.

I loved the model home with all the beautiful lighting, and upgrades, however, none of the upgrades shown are even remotely available to the buyer! The upgrades offered are not what you'd find in a home in this price range. I realize Pulte is a big company wanting to put up homes as fast as possible and buyers having to much input and changes would slow down their process. However, I haven't spoken to one new homeowner yet that hasn't said the same thing. High price for a cookie cutter house. 90% of the homeowners want choices and are used to finer finishing touches in their homes. We were all told we could make changes with the approval of the HOA after the home is built. Yes, that can be done but that turns into an additional cost that could've and should've been done during the building process. My home is still a work in process because of this, and I'm so disappointed since we just sold our 3 story home with all the bells and whistles for less than the price of this small "vanilla" home. ... More

We just moved into our second, newly built home in the same community. Both experiences were very good (or we would not have done it a second time) and we love the lifestyle.