Del Webb Reviews

From the beginning of the process to the closing everyone we dealt with was outstanding

The options list is very confusing. I missed a critical one because the language is too vague. ASK about every option you want. Have your sales rep point it out to you so you can recognize it on the printout you sign.

Overall the experience has been good. Many calls and texts to the builder have gone unanswered. Neena our sale person has been outstanding to work with.

Very happy with the continued follow up service after I moved in.

I feel I was duped into thinking the house/community would be within the city of Little Elm. Since I was in CA, I Googled "Little Elm TX" and what I read sounded great. Now having moved into the home I find that I am far from the community I thought I would be living in. In fact the traffic situation is horrendous if I want to get into Little Elm - one has to plan carefully to avoid bumper-to-bumper traffic. A lot of information a newcomer needs (voter registration, DMV office) is not readily available. Deliveries have to be made to "Aubrey, TX)" - not Little Elm as the sales brochure lists the address. Little Elm taxes - Aubrey delivers - that has been the cause of much confusion. I could go on but don't want to be totally discouraging - you just have to be aware of what the problems - and they will be ongoing are. ... More

They are not custom home builders and sometimes cut corners, but they are very reliable in making things right and ensuring you are satisfied, even well after you move in to the home.

Many new owners have had many more issues with Pulte than we have had. People on the whole are not all that pleased with Pulte. It is not good when some get pushback on their repairs requests. We should at least trust their workmanship.

Just don’t look too closely. I think some of Pulte’s contractors cut corners where you don’t notice until you live in the house for a while.

Take care of my sprinklers system asking for over a month shows how much Pulte caves my next project is to complete the closet door in the master bedroom I have already taken care of three issues by myself I got totally tired of asking. Something needs to be done about the sprinkler please. Thank you for everything

It all began with the model homes. They were available for us to view on our own without sales pressure. The floor plans are awesome. We narrowed it down to three before our final decision. Then the process began at the sales office. It was like having a personal assistant. The saleswoman was friendly, knowledgeable and helpful. After choosing the lot, the next six months were impressive. There were attentive people in every aspect of sales, design, mortgage processing and construction. They were available and in constant contact. Pulte mortgage made it easy to upload documents. They guided us through each step of the way. They communicated by phone, email and website. The construction phase was amazing. Every stage was well planned. The house was completed on schedule. Our field rep has been taking care of minor follow up issues in a timely manner. So from start to finish, would we recommend a Del Webb Pulte Home? Absolutely!! ... More

Steve made our building experience an enjoyable one and stress free. Building a home long distance is hard. He did not missed a beat!

.Home options are good and home looks great. However some options not available were disappointing. No option for central vac or foam insulation come to mind. Items needing attention after closing have been addressed promptly.

The people are very nice, you can have as little or as much to do as you wish. The weather is hot in the summers but overall a very nice place to live.

We never felt pressured or rushed. We visited many times before making a decision to buy and were greeted and treated well each time.

We are very happy with our new Del Webb home. We love the floorplan, the lot and the neighborhood. Our home is very open and light. The lighting, appliances, countertops, flooring and fixtures are all so nice. We like the finishes and colors that we chose. The selection process for the finishes at the design center was a bit stressful, considering you have a limited amount of time (2 three hour sessions). We recommend you give a lot of thought to the finish colors that you want, considering your current furniture and wall art that you want to keep. If you change wall colors, your current furnishings may not go with the new finish colors. The builder did a very good job in making sure we were happy with everything before closing. Selling, building and moving was somewhat stressful, but once we were in our new home, it was all worth it. ... More

Very happy in our new home.

During my first week in the house I have noticed windows with condensation issues, the crown molding on the kitchen cabinets has a visible gap.

I designed a new house here for my boyfriend and was so impressed that I sold my house in CA and bought one out here. I love Del Webb!

Very responsive sales (Dayna) and build (Troy) staff.

dry wall to thin. suggest to double thickness of drywall and rather charge a little more for what would be a big improvement.

Do understand that these are not custom homes but are standard spec houses. In generally they are very nice homes but just a few key areas in construction were disappointing. The OSB sheathing in an area or or two went down to within an inch of the ground and I fear I will have hidden damage from water relatively soon. The fascia boards around the doors, windows & gutters appeared to be a particle board material which I feel will degrade within 10 years. The house does not come with a front and back water spicket, only midway along the sides (wished I had realized this. The basic structure (walls & trusses) looks good and the flooring, cabinet, counter, bath & electrical fixture selection are good. Overall we are happy with our house just disappointed on a few things could have been done better at not much additional cost. ... More

When we decided that best option for us was to buy new home in a new community we were hesitant at first...the last new home purchase we did was out of state with a local builder back in 1990 and the whole process was dismal...At Del Webb here in Port St.Lucie it restored our hope and faith in new home purchase. This is the 3rd time we purchased a new home in our lifetime and the excellent customer service, build, build product, closing, and responsive customer service deserves a grade of "A" from what we experienced one month in living in our new home. The neighbors we met are friendly and we are waiting on the clubhouse to be built so we can take full advantage in what this community will have to offer. For the new home buyer to with a reputable builder who has a proven track record. ... More

The choice of materials and configuration is very limited. And even though our contract specified FULL OVERLAY cabinets, we did not get them. And I'm still unhappy about that. I think you should live up to the terms of the contract.

Little flexibility on choices such as towel racks, no options on moldings and little to no effort to satisfy customer needs.

Quality, workmanship and materials are poor. Issues are many and are not quickly resolved. When issues are worked quality of workmanship is also poor.