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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9511 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9511 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Happy 55+ years!

  • Anonymous
  • Verified HomeBuyer
  • March 07, 2019
  • Fort Mill, SC

We are pleased that Carolina Orchards welcomes a family atmosphere.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Windows and Paint

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2019
  • Brownstown, MI

Our builder was very informative, kept us update as to the progress of our house. We feel the interior paint and windows are of low quality. The windows are cold and get near the wall with anything and you leave a mark. The stove fan installation was terrible. Parts of the mounting equipment we missing, it wasn't level.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Del Webb Tradition lot 154

  • Charles J.
  • Verified HomeBuyer
  • March 06, 2019
  • Port Saint Lucie, FL

I must say most issues with our home were satisfied by having to go past the on site builder and appealing to upper management. The customer service manager on site ( responsible for issues after closing) was completely the opposite. He made sure every item was completed ! A word of advice on the walk through is to check all appliances for any dents or scratches as we were blamed for construction damage (verified by whirlpool representative) to our refrigerator which was not noticed in our 30 minute walk through because it was partially hidden by cabinet casing enclosing the refrigerator. ...

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2019
  • Ponte Vedra, FL

Several issues with home and it took 6 weeks and several attempts to get repairs.

Del Webb responded:
We're disappointed to hear that you encountered issues with your home and experienced difficulty getting those items addressed. If we can assist with anything, please don't hesitate to contact us at socialcare@pultegroup.com. --Sarah delwebb

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Enjoying our New Home

  • Jeffrey P.
  • Verified HomeBuyer
  • March 05, 2019
  • Brownstown, MI

We are enjoying becoming new members of the Del Webb Community. This is the first home we had built out of the seven previous homes owned. Workmanship is not what it has been in the past, but the staff has been Great helping find solutions to correct small defects.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Feedback for new house

  • Carlos M.
  • Verified HomeBuyer
  • March 05, 2019
  • Albuquerque, NM

My questions were answered and concerns were addressed. I would recomend del web

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best project manager, ever'

  • Ann K.
  • Verified HomeBuyer
  • March 01, 2019
  • Ponte Vedra, FL

I had a very good experience with the purchase of my home at Del Webb. What made it exceptional, was my project manager who oversaw the whole process from beginning to end and beyond! Thank you, Bobby for all you have done!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy to be here

  • John S.
  • Verified HomeBuyer
  • February 28, 2019
  • Hoschton, GA

Our house was finished in just a few months on time. Last-minute details were addressed satisfactorily. We are pleased with the overall process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Del Webb - Construction manager was professional and responsive.

  • Alan M.
  • Verified HomeBuyer
  • February 28, 2019
  • Bluffton, SC

Construction manager was professional and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience so far. Been in home for 6 weeks.

  • Willie S.
  • Verified HomeBuyer
  • February 22, 2019
  • Myrtle Beach, SC

They do what they tell you they would do in a timely manner!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Not happy with our new home.

  • Thomas M.
  • Verified HomeBuyer
  • October 09, 2018
  • Georgetown, TX

The workmanship in our home is, to be polite, poor. Paint spatters on the floors in every room in the house. Out of square walls. Doors that don't fit the frames. These are just a few of the issues we have had with this house. We never heard from our salesman again after the contract was signed. Overall this was not the experience we had looked forward to. It's not likely that we would ever buy another Pulte home.

Del Webb responded:
We are so sorry that your experience fell short of expectations and we will certainly share these comments with the local leadership team. Please email us at socialcare@pultegroup.com if you'd like to discuss your experience further. delwebb

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3