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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9521 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9521 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Gary

  • Gary R.
  • Verified HomeBuyer
  • December 25, 2024
  • North Fort Myers, FL

Very good construction & quality. Very nice upgrades. Compared to other builders in the area we rate Pulte A+

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Workmanship

  • Sylvie G.
  • Verified HomeBuyer
  • December 25, 2024
  • HENDERSON, NV

Workmanship inside the house is fair. Looks like the things were done in a rush, not paying any attention to details. Very disappointed with the paint job done inside the house. Having painting redone at this time, doors , baseboards , walls . Found paint smears and drops all over our expensive floor tiles. Careless

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Would recommend.

  • John G.
  • Verified HomeBuyer
  • December 24, 2024
  • Georgetown, TX

Would recommend, good experience and more…

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb Construction at its Best

  • Jeffrey P.
  • Verified HomeBuyer
  • December 24, 2024
  • Murfreesboro, TN

We had an unbelievable experience with our recent Del Webb home construction. James, our construction manager was outstanding! He clearly and very deliberately walked us through each phase of the construction process and was very intentional and responsive to any questions or concerns we had with our new home. He’s the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mediocre

  • Kenneth M.
  • Verified HomeBuyer
  • December 14, 2024
  • Mesquite, NV

Our Supervisor was unreliable, unresponsive, and acted like he had better things to do than to work with us. We never heard from him for a 30 day review.

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 1

Great buying experience followed by very poor service, post closing.

  • Manfred D.
  • Verified HomeBuyer
  • December 12, 2024
  • Clermont, FL

The building experience was great, they constructed on time and kept us well informed at every stage. We've had 4 houses built in the past and this was by far the best build quality. However, post closing, the Pulte selected HOA management "Castle Group" has been a disappointment. They don't always respond to emails or voicemails and are generally disinterested in helping resolve issues. We're hoping that service quality improves as no escalation path has been provided for us. If we had a better HOA management team, our overall experience would be excellent.

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 2

Katy in Sales and Marvin in construction

  • Suzanne O.
  • Verified HomeBuyer
  • December 12, 2024
  • Melbourne, FL

My house is perfect! I have been in it for 2 months now and have had zero issues! I love it!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Del Webb staff made this an overall easy process!

  • Anonymous
  • Verified HomeBuyer
  • December 11, 2024
  • Fuquay Varina, NC

The entire home buying process with Del Webb/Pulte was extremely well organized. We knew what to expect at each step in the process and found that everyone on the Del Webb team was friendly, helpful and easy to work with. In particular, we want to give a big shoutout to both our sales representative, Jim, as well as our project manager, Tim. In particular, our project manager was absolutely OUTSTANDING. Tim went above and beyond to ensure that we received a quality-built home. His attention to detail at every step in the building process and regular communication with us throughout the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stress Free Building Process

  • Christy N.
  • Verified HomeBuyer
  • December 11, 2024
  • Griffin, GA

David the Builder was a pleasure to work with. He communicated well and was trustworthy. I never felt like we had to "check behind him". We did, but only because we wanted to be responsible home buyers. The contractors used were respectful and did quality work. Is the house perfect? No. There is no such thing as a perfect house. We are very pleased with our home and we love living in SCP.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great job and on time.

  • Christopher V.
  • Verified HomeBuyer
  • December 09, 2024
  • Yulee, FL

Love the club house and activities.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kept us informed along the way.

  • Carol A.
  • Verified HomeBuyer
  • December 09, 2024
  • Yulee, FL

Showed weekly pictures of progress and told us what was going to happen next.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sun City Texas

  • Steven M.
  • Verified HomeBuyer
  • December 09, 2024
  • Georgetown, TX

We love the neighborhood, and the buying process was great. The value for the price paid was not so good, for example, the windows are out of square by more than 1/8” (noticeable difference when hanging blinds); some of the walls are not square which causes the doors to look out of alignment, back door is not double panes, so you can feel the heat or cold radiating through the glass, electrical plugs put in weird places (right next to corners). I appreciate the response to some of the issues we have had.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Stone creek

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2024
  • Ocala, FL

This was a very stressful experience that we will not repeat again. This was our second home built with Delweb in Stone Creek, and this experience was not as smooth as the first home.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Was great!

  • Karen H.
  • Verified HomeBuyer
  • December 08, 2024
  • Fuquay Varina, NC

Thomas was our building manager and he was wonderful! He stayed on top of the workers to make sure everything was done correctly. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

After closing your on your own

  • Guy A.
  • Verified HomeBuyer
  • December 08, 2024
  • Port Saint Lucie, FL

They need better service for repairs and things that don’t work 1 day after closing

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 1

Working with sales rep, Nicollete was great.

  • John J.
  • Verified HomeBuyer
  • December 07, 2024
  • FLORENCE, AZ

Homes built to fast, poor attention to detail.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

my exp[rience is been great

  • Joseph F.
  • Verified HomeBuyer
  • December 07, 2024
  • Port Saint Lucie, FL

my overall expirience as a new owner came on a very freidly way front the sales office to the closing day .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great new home

  • Clem M.
  • Verified HomeBuyer
  • December 07, 2024
  • Ocala, FL

This was easy from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Consultant

  • Bryan K.
  • Verified HomeBuyer
  • December 07, 2024
  • FLORENCE, AZ

Aaron was accessible, very professional , great follow-up skills and he cares about his customers. Having employees like Aaron is why Del Webb is a very successful company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst “build” experience of my life!

  • Denise P.
  • Verified HomeBuyer
  • December 07, 2024
  • Ponte Vedra, FL

I know that you will never publish my review, so I won’t bother. Entire experience was horrible . Example: I closed 7 weeks ago and nothing on punch list has been corrected.

Del Webb responded:
Hi Denise, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

We had a great experience with the builder. The builder updated the progress of the building process. Our home was completed on time.

  • Hiranthi J.
  • Verified HomeBuyer
  • December 07, 2024
  • Hatfield, PA

We love our new home. We also like our community and everyone is very friendly. The home buying experience was flawless since all concerned was communicating with us all throughout the process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Construction Managers Allen and Paul were knowledgeable and a pleasure to work with.

  • Adele D.
  • Verified HomeBuyer
  • December 07, 2024
  • Okatie, SC

Construction Managers Allen and Paul were knowledgeable and a pleasure to work with.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Del Webb Nocatee Grand Mystique Build

  • Robert M.
  • Verified HomeBuyer
  • December 07, 2024
  • Ponte Vedra, FL

The sales process was outstanding in every respect. Our sales agent went above and beyond to satisfy our requirements. The construction manager was also extremely responsive. The mortgage process and workmanship for the build were disappointing. Remedies after the sale were responsive and timely.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Everything was five star. Salesman was so helpful and patient with us old folks

  • James E.
  • Verified HomeBuyer
  • December 07, 2024
  • North Las Vegas, NV

Wister was very helpful. . David was also very helpful along with Carlos. Great staff working for Dell Webb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Helpful, Knowledgeable, friendly, caring and very easy to work with

  • Linda M.
  • Verified HomeBuyer
  • December 07, 2024
  • Georgetown, TX

have a very open mind and be very flexible with your desires

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5