Del Webb Reviews

Happy to have made the decision to move to the Sun City Mesquite NV location.

I can only say positive things about the construction of my home.

We loved stone creek and the homes offered in our price range. We had a fantastic realtor and SC salesman. I didn’t understand the lot sizes and location choices before jumping the gun and buying. After they started building I found out there wasn’t enough room to install the pool I desperately wanted. Our salesman knew that’s all I wanted. He told us we could fit a pool. I now know his idea of a pool and mine are totally different. So be careful and ask the right questions like sizes.

I would rate the entire experience of contracting, purchasing, and he quaility of construction of my new Del Webb home as excellent!

The house has warranty on everything.

Our project manager did an excellent job and worked with us the entire way. Felt like I could trust him when I was not around. He was super responsive to my concerns and questions and made sure that every detail was addressed especially at the end of the build. Morgan is an excellent Project Manager!

Although we are very happy with the home, we’ve lowered our ratings as a small issue (identified in the pre closing inspection) remains unresolved - despite repeated promises to address it.

Overall Pulte did an excellent job. However, upgrades were overpriced and wire shelves in the closets are unacceptable at this price point.

Our sales person Melissa was very professional and knowledgeable. Our second construction manager Daniel corrected incomplete work issues. So far our customer care rep. John has answered any of our concerns, we are only in our home one month.

Response to inquiries were prompt and construction manager has a high work ethic to insure the home met all quality inspections on time.

Pulte did a great job building our dream home. We appreciate the attention to detail and making things right.

Alec and Jeff are awesome to work with.

I have experience building homes. During construction, I reported obvious errors. They were corrected. But, I noticed poor workmanship throughout construction and this situation was confirmed after we moved in, eg, sloppy painting and caulking, doors not properly hung, cheap materials, etc. I am slowly correcting these issues. We are glad we moved but house not worth what we paid-not yet anyway.

Matt was great during the sales process. Once we were ready to move in , Alex was very helpful

After moving in we discovered some minor things that needed to be addressed. The warranty representative responded quickly to our request to have the issues resolved. They quickly visited the house to assess the issues and within a couple of days scheduled the appropriate contractors to resolve the issues.

We were hesitant to start a new home build remotely but felt confident in Del Webb and the staff to take a risk. We were completely informed, each step was described then executed flawlessly. We were sent many photos and were informed of milestones so that we could plan in advance for trips to meet or simply look at our new home. It was a great experience with timelines met and no problems. We are in our home now for about 3 weeks. We have had 3 minor issues which were resolved almost immediately, but could have been avoided with a specific quality check. Our team has been outstanding, Paul, Blue, Kristine, and Markies. They are knowledgeable, helpful, and responsive. We love our home! The only thing that could have been better is to have more paint choices besides flat or satin. We chose satin and it doesn’t hold up well and needs a ton of touch up, which could have been avoided by being able to choose eggshell. Also, the baseboards would look better if installed AFTER installing tile rather than before; same paint issue. ... More

Love the 10 year warranty and the Hi-Tech Smart home features.

Home was delivered when promised. Max is very responsive to all questions and problems during and after delivery.

Our home buying was so pleasant and all that were involve was amazing.

Pulte is proud of what is behind the walls. Unfortunately, their ability to deliver quality finishes simply isn’t there. Their subcontractors are sub-par, and with the number of houses they are throwing up… think of a little bit less than minimum, and that’s what you get.

From start to finish everyone at del Webb were awesome. Lisa, Chris and others really helped us.

Our experience with building a home in Sun City Peachtree was excellent primarily because of our construction manager David. This is the sixth home we've owned across the U.S. and the second time we've built one in a 55+ community, and David's professionalism, knowledge, attention to detail, follow through, and customer-oriented attitude were all exceptional throughout the entire construction process.

Whomever did the detailed architectural layout/planning of the home’s infrastructure (water, power, lighting, etc…) failed! The master shower, and kitchen water are so far from the water heater we have to waste 2-3 gallons of water before it begins to warm up. The light switch placements are not consistent from room to room. What is the overhead light in one room is switched in the next. The bed-side switch for the master bedroom switched light is so far from the edge of a king bed that you have to be out of bed to use it. The towel racks in the master bathroom are as far from the shower as you can get rather than being immediately by the shower door along the water-closet wall. Every closet should always have a light and an outlet in it. With respect to construction; there are no vents to release the heat in the attic spaces this will ultimately seriously degrade the lifespan of the asphalt shingles. The concrete garage floor is already cracking, as did the porch pad. The stairs up to the second level rooms are already loose. The kitchen sink is a “false” stainless steel, not true stainless steel as no magnets will stick to it and it loudly expands or contracts when exposed to hot or cold water. The turf laid down for the lawn was of a very coarse grass, much of which was already dead or extremely stressed when we moved in. A last example is the garage door. A more flimsy door would be hard to find and against all best practices, there is a single spring on one side to help lift the door. Having a single spring puts an unwarranted strain on the door, door rollers and the spring itself. Several residents in the development have already had to have their garage doors repaired because of the unequal support for the door. Overall we are very disappointed and dissatisfied. ... More

Buying this home is as stressful. You have to make lifetime decisions quickly without the ability to make any changes to your home after you sign. Once you go to the design center some things make more sense. Your sales consultant doesn’t know everything. Nor does the design team know what you are an actually buying as well. They don’t really know what the house gets with purchase. The build was overwhelming at times. I felt like we were babysitting our construction manager and all the trades. We became the annoying buyers, but we felt our brand new home should be almost perfect. We hired an inspector for two inspections and I would never have thought he would have found as many issues as he had. We had problems with our a/c they promised us it was corrected, three hours after our closing we had no a/c for three days, in August!! Synergy is awful we had to reach out to them to get our items we purchased. I feel we should have received a higher quality build than we had. ... More

Detailing on the house could be better. For instance, painting only has one thin coat on the walls and doors. If you wipe the wall or doors to clean a mark the paint starts to come off. Stucco needs repair in patio wall corner. All reported but slow response.