Del Webb Reviews

This is our 7th home. Smallest and most expensive. Feel deserted after move in.

I purchased the homesite specifically because the salesman with Pulte told me that I would have a high berm in back of the site. When we went to look at the lot, prior to foundations being poured, there was a high berm in the back. When I took the final walkthrough, however, there was a low berm whose height was only above my waist and scraggly planting planted on it. It will take 5-10 years for these plants to mature. When I complained to the sales manager, she said that all salespeople have access to the final plans for the subdivision including the height of the berms in back of each lot so the salesperson knew that eventually the berm would be low. The sales manager was no help in rectifying this situation. I turned down a move-in ready house because of the issue of a low berm. I believe that I've been swindled. When Pulte builds houses in back of mine, the workers and then the homeowners will be able to look directly into my house. I have no privacy. I paid half a million dollars for this house and lot which I believe is a large amount considering that the house is apartment sized and has little to no privacy. I do not believe that the value is very high. I am not the only one that the salespeople promised a high berm in back of their lots and then didn't deliver. On the other hand, the construction manager was extremely helpful in resolving the issue of the HVAC system periodically shutting down. He was prompt in his response and finally got the issue resolved. ... More

Ryan built a great quality home.

We moved into a completed home so we didn't experience the normal process of selecting materials and options

Home was well built with high quality materials!

We have had very good experience with Pulte Builders. The construction manager for our home, Ben, was fantastic. Our experience with the home warranty group has also been positive. Overall, we are pleased with Pulte and their attention to detail.

We had a new home built in Del Webb North Myrtle Beach, SC and couldn’t be more excited about it. The house is beautiful, very well built, the craftsman trim package is gorgeous, and the gourmet kitchen is fantastic for entertaining family and friends. Couldn’t be happier!

There seems to be an issue with the GFI breakers. Ovens always shut off. Light bulbs continue to flicker. When it’s windy outside it sounds like a wind tunnel in my unit. The flooring is cheap. There is a squeaking noise in front of my pantry. There is small area on my master bathroom vanity that is peeling. Some areas of grout on the master is not even with the tile.

Overall very pleasant experience. Plenty of communication and updates.

Jeremy was very helpful in all aspects of our purchase.

Angela from the sales team and Chase & Dawnyel from the build team were exceptional. Not be able to converse with the pre-drywall project manager was the only area which should be addressed.

Sale was great so pleased with the staff. The few problems I have had they fixed immediately, very professional. I love my new home!

We felt we needed to keep an eye on the building process. Subcontractors were slightly below average and construction manager, to us, is really a project manager. There needs to be more supervision of trades (such as uneven floors, appliance issues on day one, some doors were uneven, touch ups and prior cleaning were not done prior to closing as promised.) Expected more quality for the price point. Nice neighborhood.

Did not receive proactive information regarding closing date and required activity except how to pay. Did not receive closing documents or even notification that closing had happened. Mail box keys didn’t arrive for several days. Since closing minor building related tasks remain incomplete.

well built and comfortable home

This is my second Pulte new construction home purchase in the last 4 years. I think the quality of the materials and build construction is very good. With this last purchase however, I am less than thrilled to the attention to details of the interior finishes and care by the trades. Had many issues with things being missed, or sloppy finish that was less than satisfying. I am still waiting for a lot of these issues to be fixed - more than a month after closing

We were out of town buyers. They like to rush the past two weeks before closing. Good lesson learned. The paint application is not acceptable inside and out. Paint on outside of home under cover porch and trim will need to be repainted. Debris left by paint roller and brush on walls and trim throughout the house. Drywall still needs work and had sections repaired by my outside painters. Paint, caulk, and grout left of tile floor and fixtures . Laundry room plumbing not installed properly. Shower door crooked.

rush to close but never complete move in issues never complete warranty issues. no touch up paint supplied. Contract not honored.

In my opinion the fees charged for many of the options were excessive.

Michael and Niklas were really helpful and responsive. Their knowledge about construction was very good. They were also so personable that it was a pleasure to work with them.

The Sales Person Kevin was not helpful in the least. Once he had our downpayment never heard from him again. I am glad that portion of the experience is over with. Overall, the wife and I are enjoying our new home.

Overall a seamless home buying experience/process. Salesperson always kept me informed and sent me plenty of information and photos. Overall quality of material and workmanship was good with a few issues related to cabinetry, sheetrock and interior door.

Awesome all around ! Everyone and everything!

Great experience Kim was excellent

Having come from a background as a custom home builder the overall experience with Pulte was less than stellar. There were deficiencies in the customer experience from the information provided on availability and timelines of lots we wanted to, the workmanship and pride in doing a job well and right the first time during construction. The end result is a home that is probably well built in general with many flaws that may not be noticed by anyone but the owners. The construction Manager Carlos worked hard to do what could be done to improve the experience.