Del Webb Reviews

Love that the yard upkeep is included in HOA fee. But it took 48 days for my first lawn cut. My home is not yet on GPS, so I have missed mail, shipments, etc. Suggest to new homeowners that you may have to include Del Webb Southern Springs as a second street address. My home is great. Wish I could get HOA identification and go to pool.

Although I moved from four hours away, the whole purchase was stream-lined to help in any way they could. When the move finally came I was very pleased with the quality and value.

Great experience with sales rep Regina....best ever

I recently moved into a home in the Del Webb at Union Park Community, and it is so superior to the +55 community I moved from. The amenity center has good facilities and lots of things to do. The Lifestyle Director has had wonderful activities during this period of quarantine, it's amazing how much this has helped. The residents are very friendly and outgoing. The house itself I can't say enough good things about it. The workmanship is superior to the previous community I lived in. The process of building the house was all-inclusive, as I lived out of state I received a weekly phone call updating me on what had been done and what was going to be done the next week. I was even sent photographs of the house. Since moving in the field supervisor has kept in contact with me and has been very helpful From the first contact with the sales team to the closing I was very pleasantly surprised at how much contact they had with me. The design center was wonderful, it was so nice to see how things actually would look. The personnel that helped were very knowledgeable about the products. I would definitely recommend this community to family and friends. ... More

From start to finish we had a great experience with Del Webb

Would love if our landscaping was taken better care of. Matt our salesman and Thomas our finish guy were both wonderful

My builder supervisor(David) was great, responsive and prompt. My house's quality exceeded my expectations. Thanks You David!

The Pulte team kept us informed of our homes progress every step of the way. The job supervisor, Jordan, was so thorough with his inspections we had minimal items to be addressed at the time of closing. The quality of the workmanship was excellent. Extremely pleased and would recommend Pulte as a builder!

This is the second Pulte home we have purchased. The first was Summerhour in Kennesaw Georgie which is why we actually purchased this house. The experience was great as I expected from Sales, to design and ultimately working with our construction manager, Trevor. He was simply exceptional - thoughtful, caring, compassionate, understanding and listened to any concerns we had. This makes a huge difference to the purchase and build experience. The one thing I would say is, I wish the pavers on the driveway and on the lanai were sealed. The sand created such a mess especially when the lanai is screened in. I believe buyers would appreciate this even if they had to pay for it. This would make the home delivery so much better. Also, why not offer the same pavers that is on lanai from model? That would have been awesome. Anyway, still a great experience. ... More

Our building superintendent, Daniel, was outstanding. He went beyond and above the traditional role of simply supervising the building of our home. He took a personal interest in making sure we were abreast of the things that were completed during each week. Thursday morning was always exciting and filled with texts and photos of the progress. We felt like we were there even though we were hundreds of miles away. This was definitely the highlight of our building experience.

From day one we were involved in decision making and kept in the loop.

We had a great experience with our home build. Art helped us choose the home interior and exterior, Donna, and our realtor, helped with choosing interior options..flooring, kitchen and bathroom fixtures. Kevin and Mike were wonderful with keeping us posted in the home build, and answered all the questions we had. Thanks to everyone for making our experience enjoyable

Love the Del Webb product; this is our 2 nd Del Webb home. Great sales team.

Of course there were some issues to be addressed along the way in the building process. We are happy with our selections and quality of flooring and tile. Now there are a lot more backsplashes to pick from which is why we did our own. There’s an easier way now to pick out exterior color. Glad Pulte makes improvements. We wish there was an option to have the trash container outdoor storage area built with the house. A pain to do it now really. Overall experience is great and Heartwood Savannah location is amazing.

Our experience with this home purchase was one of our best from the sales team on up. If things needed attention, they were quick to respond and our questions, no matter how important, were answered promptly.

Overall, the whole process from visiting the model homes to actual moving in to our home was a very rewarding experience. We chose alot of upgrades to the house. The quality of the workmanship, details were excellent. The entire building team, inspectors were thorough at their job. We received weekly updates on our house throughout the entire process. There were minimal issues or problems and whatever issues there were , they were fixed efficiently. Our recommendations are : need to include niches in all showers. Need to improve the quality of the paving stones in front of the house. They should be packed down tighter. ... More

A truly great experience, LANCE was exceptional, in every possible way, now that we’ve moved in after the sale, he still is standing with us beautifully. Emma, our sales liaison person did a really fabulous job as well as Donna the decorator liaison, and everybody along the way The build was well done, executed in a timely manner, the quality of the construction is truly exceptional, and the fit and finish inside is showcase level Everyone all along the way has been very accommodating, and it was a very positive and joyful experience.

The buying process was great. The quality is good and the responsiveness could be better.

I got a nice call from a young lady that asked me how everything was. I only had three problems at that time and I told her that I had spoke with Tex and I’m sure he was taking care of everything and since then he has taken every taken care of everything and the one thing that couldn’t be fixed now will be fixed in the spring and I feel sure he will do that and I don’t have to worry about it. He’s a very nice gentleman.

The buying experience was very good and all the progreeive home inspections we atteneded virtually and in person were topnotch.The closing experence was also on The top of the game.

All of the people from Ashley to Ben to Patrick to Eddie we both cordial and professional, and helped me to solve whatever issues I had. I would gladly work with any of them again.

Well built home, though the sliding glass doors don’t do much in stopping sir infiltration, warm or cold. The cost of upgrades is very inflated. Where possible I would put off as many of the upgrade feasible until after closing. Great house, Pulte staff exceeded expectations.

Enjoyed the whole experience of working with Del Webb and Pulte Homes. From purchasing and selecting to being part of the build out process. Issues I have had were minor and taken care of promptly.

This was our 2nd home built in Sun City. This experience was far superior to the last! Great project manager and salesperson!

Review for the Construction experience. Building a new home is a major undertaking, and having the right superintendent makes all the difference. Danial exceeded every expectation from start to finish. His professionalism, attention to detail, and commitment to quality were evident in every phase of the build. What stood out most was his communication. Danial kept us informed at every milestone, answered questions with patience and clarity, and made sure we understood the “why” behind key decisions. He never cut corners, and he treated our home as if he were building it for his own family. His coordination with trades was seamless, his scheduling was efficient, and any issues that came up were handled quickly and correctly. The craftsmanship throughout the home reflects his high standards and pride in his work. Thanks to Danial, the entire process felt smooth, transparent, and genuinely enjoyable. We’re thrilled with our new home, and we credit much of that to his leadership and expertise. Anyone lucky enough to have Danial as their construction super is in excellent hands. Review for Design experience. Working through the design phase of a new home can feel overwhelming, but Jenny made the entire experience smooth, enjoyable, and genuinely exciting. From our very first meeting, she brought a perfect blend of expertise, patience, and creativity to every decision. Jenny has an incredible eye for detail. She helped us navigate countless options—finishes, colors, fixtures, layouts—and always guided us toward choices that fit our style, our budget, and the overall vision for the home. She never rushed us, and she always made sure we understood how each selection would work together in the final design. What truly set her apart was her communication. Jenny was organized, responsive, and proactive, keeping us informed at every step and making sure nothing slipped through the cracks. She coordinated seamlessly with the build team, ensuring our design choices were executed exactly as planned. Thanks to Jenny, the design process became one of the most enjoyable parts of building our home. Her professionalism, talent, and genuine care shine through in every detail of the finished product. Anyone working with Jenny is in excellent hands. Review for the Sales Experience Our overall home‑building experience turned out well, but I want to share honest feedback about the sales process so future buyers know what to expect. The sales team was friendly, knowledgeable, and helpful during the initial stages, and they did a good job guiding us through the contract and design selections. However, once construction began, we were disappointed to learn that no change orders were allowed — even for small adjustments that would have improved the final result. Later in the process, during the landscape phase, we asked about covering an unsightly electrical pedestal. We were told that couldn’t be added as a change order, yet we were allowed to submit a change order to delete the landscaping portion of the contract entirely. The inconsistency was frustrating and didn’t feel customer‑focused. Despite these issues, the home itself turned out beautifully, and the build and design teams were excellent. With clearer communication and more flexibility around reasonable change requests, the sales experience could have matched the quality of the rest of the project. Communication was definitely an issue as we sold our home a few days after we sold our house and lacked internet access. ... More