Del Webb Reviews

Personally I hate Pulte so I can’t recommend them, first step they didn’t allow me to inspect the house prior to sheetrock so I don’t know anything about the material used, initially they told us a HOA price, at closing was changed to 504.00 yet all the HOA services are not completed & it seems they have not rush to complete them it is cost effective. Quality control came over with a list of items to take care including bringing AC company to work at the house, at first i said I will be in NY on 6/7 but then I sent two texts one to Ken & one to Ryan to tell quality control that we changed the date to the June14, since I don’t know quality control name or direct phone number, as of June 14 nobody came to work on the list from quality control or anything. On 6/27/24 I emailed Haydee at HOA asking for help how to pay the HOA I need to pay via ACH since I am in NY under medical care. On 7/1/24 she replied & She included Michelle P on the email supposedly to help me as of today nothing. At this point I simply hate dealing with anyone at Pulte, they promise & promise to be back or send someone & nothing is done. ... More

Disappointed with elevator. Has been down a few times in two months! Also, no A/C vents at entrance. This means that entry into the unit is not pleasant since no air movement. Too many dogs!

Great sales department: Go April Great construction team supervisor: Go Daniel. These two people were most helpful with the purchase of our new home.

Maureen was a great sales rep and Lance was unbelievable good project manager. Also Donna and Denise did outstanding jobs thru the process

I think Pulte did a fair job and missed a lot of easy opportunities to build a great home and engender goodwill with this customer. My perspective is likely skewed as my last new home purchase and build was 30 years ago, and for a much larger home at less than half the cost of this home. I don't feel the contractors hired by Pulte were striving for excellence in any way, shape, or form. I don't feel the Pulte construction manager had much experience and talked a good story but at the end of the day was not straightforward with the customer. In fact, I think he outright lied to me. For the price point these homes are thrown together and cheap. I'm not even convinced that they meet code. Especially hurricane or wind code requirements. Time and the first hurricane will tell the story. On the warranty side things are a little better but most of the warranty issues, in my opinion, were created by sloppy and shoddy workmanship, and the construction manager not understanding what was needed or asked for. ... More

The realtor who I worked w/was amazing! Very knowledgeable and responsive to all my questions. The contract supervisor was terrific too. He also was very responsive and sent weekly updates during the entire building proces. I felt like I was being “nickled and dimed” as everything was extra instead of being part of the package. For example, why weren’t kitchen island lights or outside gutters included in the price of the home like so many other builders do? Lastly, the workmanship was okay…not great!

Quality of workmanship is subpar! To get something fixed impossible takes forever!! If you measure each room including sunroom the measurements are smaller then what brochure says!!!! Bought property driveway was somewhat flat had walk thru now driveway is 45 degrees which is stupid especially since your selling to an older crowd. I would have had 2nd thoughts if I knew!!!!

the workmanship is a bit shoddy. Paint on the carpet, doors that aren't hung correctly, weather-stripping falling off, paint blistering under front door sill, cabinet doors out of adjustment and not being able to get adjusted properly, drawers delaminating, etc. I understand these are track built homes but there should be more pride taken in the finished product.

Everything was done with professionalism and understanding. All questions or concerns were handled in a timely manner. Always kept in the loop as the process proceeded.

This home building process is a well oiled machine. Sequences are in place to efficiently move things along. I wish they would provide the option of patios and screen cages to be included in a new build. Now you have to wait until after closing to start the project when you do not have local contacts. They planted a tree where my patio will go even though all personnel in sales, design center and construction mgr all knew of my planed enlarged patio and cage. They would not remove or relocate the tree.

From the first contact of the sales staff all of the way to the construction walk through, everyone was very friendly, courteous and professional. Our buying experience could not have gone smoother.

Brad our contractor did a GREAT JOB, We were in Arizona the whole time our house was built and Brad gave us weekly reports. He also did a great job explaining everything during our walk thru.

We have built many houses over the years. This has been the easiest and most pleasant home building experience of all.

Sales consultants and construction managers were great to work with. Very responsive to questions and concerns.

Pulte was excellent to work with. Home completed ahead of schedule. Good overall quality with a few minor problems which were addressed timely. Would recommend Pulte highly.

I absolutely love my new home ! Love the community and the residents are exceptionally friendly. Buying a house is scary and having one built doubled the fear of the unknown. The staff at Pulte mortgage were very caring , compassionate and helpful. They alleviate your fears with wisdom and compassion. No hard sell just helpful suggestions. Love the experience with my sales team allen my project mgr Mateo and my design team Nikki . A couple of suggestions: have an option to have medicine cabinets in bathrooms, and it would be nice to have your team also follow up to make certain you are happy in your new home … more interaction with client after they got your money would be advisable… just keeps the good vibes going and insures you made the right choice . Have a list of vendors who service the community available, ie, landscaping, lanai builders , painters etc . As a new Floridian - it would be helpful! ... More

Make sure you hire a private inspection company . The company I hired brought out issues that I wouldn’t have known . They were corrected . Also, it’s been a nightmare to get issues fixed after you close . Very difficult to get assistance.

From the beginning contacts in the Sales Office until the completion of the home we were always informed of the progress of finances, building design options that were communicated in a polite and responsive way.

Del Webb homes for the money per square foot is a good deal for a brand new home. The communities they build in are moderate size and not over crowded. The amenities are abundant. You will be proud to bring family and friends into the subdivision. It's great for the active senior as well for the working 55 year old looking for a safe, comfortable and peaceful community.

Bought a "spec" home". Saved time to "get in" but no changes allowed, so had to make changes after moved in at greater cost. Initial "punch list" of repairs and touch up has not been addressed in over 30 days. Not a big deal, just disappointing having to stare at little pieces of blue tape.

The process was quick and easy, we were informed on the status of the build during the entire process. I would buy again, no regrets.

WhileI am excited to be apart of this community, the overall finish work on the house is sloppy and disappointing. Their standards are quite low.

As a second time Pulte home buyer, I had hoped quality and responsiveness to issues would be improved in seven years, but my experience was quite the contrary. The simplest concerns and/or requests were met with negativity. As the buyer of this $1 million plus home, I am now left with a plethora of disappointments. These include horrible interior paint “finishes” on ALL walls, baseboards, and doors, and sloppy construction overall. Even the Pulte HOA rules are absurd as I am required to obtain permission to add gutters to my new home, a 45 day wait for “approval.” I will be warning anyone who asks to think twice before committing to a Pulte home. ... More

The entire process was very smooth. I was kept well informed throughout and I couldn't be happier. Special shout out to Mike and Richard. They were gems to work with on both the sales and construction side. I would definitely recommend a Del Webb community and home.

The home experience was great.