Del Webb Reviews

If you’ve never experienced buying brand new construction, it’s a long and detailed process. You must stay on top of all the paperwork and requests. Having said that, the Pulte folks on site were terrific. In the beginning, we considered a mortgage through Pulte. That was a nightmare. Too many lengthy requests at the last minute, lost emails, maybe not the best advice or suggestions. We finally just threw in the towel and just paid cash for the house. The Pulte title company was excellent. All in all, we’re very happy with the house and our few concerns have been addressed promptly and professionally. ... More

Overall very pleased with experience and the weekly updates provided by my builder Ronnie. Very happy in home. My only negative comment was length of time from signing contract to closing, process took 8 months which seemed much to long.

Overall good experience would recommend to potential buyers.

Very well designed community. We traveled around the country looking for a real nice retirement community and found Sun City in Mesquite by Dell Webb. Awesome! Affordable, Luxurious, Well Planned, Beautiful.

Great to work with, kept us informed of progress, answered all questions very promptly, went out of his way to explain things in an understandable way. Proactive about all steps along the way. He earned a 10....

Our first home was pre-owned, and we lived in it for 40-years. We searched both coasts in Florida for a retirement home and came across the Pulte Del Webb Bayview community in Parrish. We hadn't considered new construction, but we are glad we did and are now getting settled in a beautiful new home. Pulte made the purchase process easy. Not only did they build and sell us a house, but they also provided one-stop shopping for us as we used their mortgage, title, and insurance companies as well. Advance communications on a closing date could have been a little better but in all we are happy with the quality of our house and the way everything turned out. ... More

We worked with very good people thru out the purchase of our new home. We had many questions involving the purchase and construction of the home. Everyone got back to us quickly with the answers. We love the house, solid construction, nicely finished.

We purchased our house on a short sale so we did not go through the design and build process. The interactions with the sales and finance teams were good. Quality of the home is below what we would expect. First and foremost is the quality of the paint used and the paint application is very poor. Additionally, there were numerous paint spots on the floor that took multiple attempts by Pulte contractors to remove. The last individual that removed the paint used Laquer thinner which has resulted in apparent damage to the floor finish which we will be identifying as a warranty issue.This is the single biggest complaint that I and the neighbors I have talked to have. Besides the paint there are basic craftsmanship issues such as hammer marks on the garage door header and dented doors and threshold which were replaced. The pocket door between kitchen and laundry room must have been damaged during install and someone attempted to repair it by “mudding” it, but it was never smoothed put or finished. We found this just after moving in and reported it and it has not yet been repaired. A couple of other small items identified at walkthrough have not yet been repaired. Please feel free to contact me for additional information ... More

I would buy again from Del Webb smooth process

The front end of the process; lot selection and purchase, moves quickly. It was helpful to have a secondary and tertiary option as property moves fast. Very little room for negotiations around price. Customization is not possible but there are some “standard’ modifications to choose from. The selection of options is limited and expensive so pick your uogrades wisely! The Construction Manager is THE key cog in the project. We were very fortunate to have the CM that was assigned to our build. Our CM was completely transparent during the build. We lived out of state and his communication's status meetings were outstanding!! He made it easy and for that, we are grateful. Lastly, be your own advocate in the process. No repair or replacement is too small. Plumb, level, and square are your best friends in the project. If you’re not totally satisfied, say something. For the cost, it should be perfect. ... More

Had a great homebuying experience with all the Pulte professionals: sales agent, Pulte Mortgage, field manager, PGP Title, and Post Closing warranty inquiries.

Definitely a very easy process to get from start to finish on my house.

From our initial exploratory visit, through our "Discovery Stay, sales/construction selections, design selections, the entire construction process and eventual close process we experienced professional, knowledgeable, patient, polite, helpful and friendly Pulte/Sun City employees. We hadn't bought a new home in 27 years so we really needed a lot of patience during the process! There were a few minor construction issues but they were resolved professionally, cheerfully and quickly. Jarrod our sales rep and Jerry,our construction manager were fantastic! We couldn't be happier with our location, lot, type of house and quality of the construction. ... More

Both are construction manager David and Customer Service Katlin were excellent in communicating with us and scheduling correction of minor construction issues (touch up paint, minor roof issues, cabinet details etc)

Alejandro our Construction Manager was a real pro! Provided timely communication, was very friendly and explained all aspects of the home. His attention to detail made us feel confident that our home was well built and we'll be unlikely to experience any problems. I'd happily build my next 3 homes with Alex. He's a credit to your company! We've heard horror stories from friends who built in other 55+ communities. Our build experience was EPIC!

Al, the construction manager was fantastic-kept us informed on all items and was very detail oriented on the construction. Steve, the sales representative was very knowledgeable on any item we asked of him.

This is a lovely development. The grounds are well maintained with beautiful landscaping. The floor plans are excellent for downsizing. Pulte puts a lot of emphasis on energy efficiency.

The quality of the homes that Pulte builds is very disappointing. The construction managers assigned to the homes are worthless and the contractors do the minimum just to get paid. Very poor warranty response also. Overall, very disappointing!

The process was very effective, step by step they explain the process of building my home. My weekly updates kept me interested and assured I was making a good investment. There was always progress and follow thru. I was absolutely surprised at how organized and efficient this builder is and follows thru on its promise to deliver.

Home was delivered on time and met my expectations. There were no surprises and all options were completed per plan.

The work load on the construction managers was too much, spread too thin and affected their ability to be timely in their responses. All mangers were knowledgeable, professional , personable and sincere in their efforts to resolve issues.

The house that I've moved into is amazing- very comfortable. The layout and design of the whole house is excellent and very high quality, with only a few very slight cosmetic flaws.

See above in title for comments

On the recommendation of a friend, engaged a third party Home Inspector. That turned out to be good. I talked to a few others, who didn't do that, who had many complaints about imperfections. Pulte could improved their quality assurance. Still there is one issue with the garage door; while closing, the door goes back up, but second time it closes. couldn't find any obstructions. Warranty department says this is not a warranty issue. Found one broken electricity box behind the Lanai ceiling light; wires with caps left in the ceiling. Could cause an electrical spark. SHortage of skilled workers may be an issue in both cases ... More

Overall experience was very positive. Our Construction Manager, Lester, was very responsive and proactive. Our only significant problem was the workmanship on the front stone veneer. It was poorly installed with a wavy result in the stone. Lester championed our concern and had it removed and replaced with a superior result. Two months and so far so good!